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ProblemsByVin Index / 2009-CADILLAC-ESCALADE / COMPLAINTS
Full complaint record · NHTSA

2009 Cadillac Escalade owner complaints

58 complaints filed with NHTSA on this vehicle . Showing the 300 most recent — grouped by category for scanning.

airbags 10 complaints shown

23 total in this category · severe · avg repair $1,100 · see airbags cluster analysis →
12/25/2018 ODI #11163334.0

The air bag has not been relaced. Going on 2 years since the recall.

11/24/2020 ODI #11376137.0

Tl* takata recall. The contact owns a 2009 Cadillac escalade. The contact received notification of NHTSA campaign number: 16v381000 (air bags) however, the part to do the recall repair was unavailable. The contact called taylor motors, inc. (2525 churn creek rd, redding, ca 96002; (530) 410-6816) where it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. *bf*jb

11/14/2019 ODI #11280136.0

Tl* takata recall. The contact owns a 2009 Cadillac escalade. The contact received notification of NHTSA campaign number: 16v381000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called crest Cadillac (located at 6280 state hwy 121, frisco, tx 75034, 469-919-5551) and was informed that the part was not available. The manufacturer was not contacted. The contact had not experienced a failure.

10/28/2017 90,000 mi ODI #11040768.0

Takata recall car was recalled in may 2016. Replacement parts are still unavailable.this is az which is zone b of the recall due to high temperatures

10/27/2019 60,000 mi ODI #11271321.0

Recall statusrecall incomplete, remedy not yet available by gm I have an airbag recall without solution. We have no explosion or injuries yet.

10/22/2018 ODI #11141754.0

Tl* takata recall. The contact owns a 2009 Cadillac escalade. The contact received a recall notification for NHTSA campaign number: 16v381000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

10/22/2016 ODI #10918019.0

Takata recall gm is not providing replacement airbags

10/19/2017 ODI #11034706.0

Takata airbag inflators recall were received by me since may 2016. I have been checking with the dealership since then and am told they do not have the parts or are unaware of what to fix as nothing is on their bulletin advising them what to do. I am unable to get the recall scheduled due to this, and am concerned that by being unable to have the recall taken care of, presents a life threatening situation and daily danger to me with driving on the road with defective airbags.

08/18/2016 100,000 mi ODI #10896895.0

Tl* the contact owns a 2009 Cadillac escalade. While driving approximately 55 MPH, the side and rear air bags deployed without warning or impact. The vehicle was taken to the dealer and the air bags were repaired. The VIN was included in NHTSA campaign number: 16v381000 (air bags). The manufacturer was made aware of the failure. The approximate failure mileage was 100,000. VIN tool confirms parts not available.

08/14/2019 200,000 mi ODI #11243844.0

Tl* the contact owns a 2009 Cadillac escalade. When the vehicle was purchased on march 14, 2019, the air bag warning indicator illuminated. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 200,000. *bf*jb

electrical 6 complaints shown

12 total in this category · critical · avg repair $850 · see electrical cluster analysis →
10/28/2025 180,000 mi ODI #11696026.0

The contact owns a 2009 Cadillac Escalade. The contact stated that while starting the vehicle, the battery was drained. The contact called AAA, who had installed the battery incorrectly. The battery was replaced. While driving at undisclosed speeds, the vehicle started to shake. The vehicle lost motive power with several unknown warning lights illuminated. The vehicle was taken to the local dealer, who determined that the system needed to be reset, and the vehicle was working as designed. The failure persisted. The vehicle was taken to an independent mechanic who determined that the cylinder head was cracked, and the air compressor needed to be replaced. The manufacturer was not contacted. The failure mileage was approximately 180,000.

10/10/2018 100,000 mi ODI #11139500.0

Tl* the contact owns a 2009 Cadillac escalade. The contact stated that the service stability traction control and service stability rack warning indicators kept randomly illuminating. Also, the brake lights remained illuminated. The contact had to turn the vehicle off and back on to reset the computer system; however, the warning indicators continued flashing. An unknown dealer diagnosed that the sensors needed to be replaced. The manufacturer was notified of the failure and the contact was waiting on a response. The vehicle was received as a trade-in from a 2004 Cadillac escalade that exhibited the same failure. The VIN was not available. The approximate failure mileage was 100,000.

09/21/2017 80,000 mi ODI #11024930.0

My vehicle stopped unexpectedly on the freeway while driving. I had my wife and 3. Kids in the car. I drifted then put the car in park while moving and restarted it. My windshield wipers do not stay on they wipe once then shut off.

09/10/2020 96,900 mi ODI #11354303.0

While driving the blind spot indicator fails intermittently.

08/18/2016 100,000 mi ODI #10896896.0

Tl* the contact owns a 2009 Cadillac escalade. While the cruise control was activated, it would suddenly fail when the contact activated another electrical device in the vehicle. The failure recurred to the point that the cruise control no longer operated at all. Also, while driving over a speed hump or any other bump in the road, the windows would roll up or down without warning. The dealer was unable to diagnose the vehicle. The vehicle was not repaired. The manufacturer was made aware of the failures. The approximate failure miileage was 100,000.

08/15/2015 68,900 mi ODI #10748898.0

Rear passenger lock does not unlock from key or button must be done manually.

powertrain 1 complaint shown

11/20/2017 150,000 mi ODI #11047596.0

Transmission downshifts hard at about 20mph, going from second to first. Initially only occurred at this scenario however it is occurring at normal shifting up and down. Had a 2008 that experienced the same downshifting problem. Vehicle has about 165k miles and has not been used for hauling.

other 1 complaint shown

11/09/2016 89,000 mi ODI #10925215.0

Tl* the contact owns a 2009 Cadillac escalade. While driving various speeds with the accelerator pedal depressed, the vehicle stalled without warning. The failure recurred multiple times. The vehicle was taken to an independent mechanic where it was diagnosed that the fuel system control module failed and needed to be replaced. The vehicle was not repaired. The vehicle was then towed to the dealer, but was not repaired. The manufacturer stated that the VIN was not included in NHTSA campaign number: 09v154000 (fuel system, gasoline). The failure mileage was 89,000.

suspension 1 complaint shown

3 total in this category · moderate · avg repair $900 · see suspension cluster analysis →
10/26/2017 ODI #11040204.0

There was a symbol showing on the dashboard about the airbag. Also a symbol to check the suspension of the vehicle and the steps wont come out no more of the doors

tires 1 complaint shown

10/14/2010 44,500 mi ODI #10360536.0

Tl*the contact owns a 2009 Cadillac escalade equipped with bridgestone dueler h/l alenza tires. The tire size was 285/45/22. While driving approximately between 55-60 MPH, the driver side rear tire suddenly exploded without warning. The vehicle was driven to the side of the road. The defective tire was replaced with the spare. The vehicle was taken to an authorized dealer and they offered to replace the tire. The contact refused to have the tire replaced due to the tire manufacturer safety issue. The failure mileage was 44,500. The DOT number was unknown. Updated 02/07/11 *bf updated 02/11/11

Showing 300 of 58 total complaints. The full federal record is available at nhtsa.gov/vehicle/2009/Cadillac/Escalade#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-06-14. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
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