Tl* the contact owns a 2009 Dodge Ram 2500. The contact received notification of NHTSA recall campaign number: 13v529000, steering; however, the part was unavailable. The dealer was unable to provide an expected date for the part to become available. The manufacturer was not notified of the failure. There are no failures at this time.
2009 Dodge Ram 2500 owner complaints
214 complaints filed with NHTSA on this vehicle , including 2 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.
steering 10 complaints shown
Tl* the contact owns a 2009 Dodge Ram 2500. The contact stated that while driving approximately 50 MPH, a loud was heard from the front driver's side tire. The steering wheel also became difficult to maneuver. The vehicle was towed to an independent mechanic but was not diagnosed or repaired. The contact referenced NHTSA campaign number: 09v005000 (steering) but was advised by the manufacturer that the VIN was not included in the recall. The vehicle was not repaired. The approximate failure mileage was 60,000.
Tl* the contact owns a 2009 Dodge Ram 2500. The contact was driving approximately 25 MPH when the driver's side wheel began to shake excessively. The vehicle was taken to the dealer and diagnosed as the steering dampener needing to be replaced. The vehicle was repaired and the manufacturer was notified of the defect. The contact received notification of NHTSA campaign id number: 13v529000 (steering) and contacted the manufacturer however, the manufacturer could not confirm if the vehicle was included in the recall. The failure mileage was 35,000.
Tl* the contact owns a 2009 Dodge Ram 2500. While driving approximately 20 MPH, the front driver side tie rod ball stud fractured. The vehicle could not be driven and was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 13v529000 (steering) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 102,000.
While driving the Dodge Ram 2500 2009 year on the highway at 60-65 MPH the vehicle started shaking uncontrollably after hitting a joint in the road between the asphalt and a bridge. I was unable to steer during this time and the vehicle shook so violently that the connectors vibrated off of the battery terminal, both batteries, at which time I lost all power. This almost resulted in my driving off of a bridge. The shaking would only stop upon coming to a complete stop. This happened 3 more times at slower speeds between 40-50 MPH. I eventually had to get a tow truck to get us to our destination. This happened on highway roads and always after hitting a small bumps. Mileage on vehicle is 89500. *tr
Tl* the contact owns a 2009 Dodge Ram 2500. While driving approximately 20 MPH, the steering became uncontrollable. The contact was able to stop the vehicle and the vehicle was towed to an auto shop. The technician stated that the front drivers side outer tie rod end was fractured and would have to be replaced. The vehicle was repaired. There was a recall under NHTSA campaign id number: 11v350000 (steering:linkages:tie rod assembly) but the manufacturer advised that the VIN was not included in the recall. The approximate failure mileage was 80,000.
Was driving on interstate 64 doing 70 MPH hit small bump in road after a bridge truck started shaking really bad had to slow down an pull off on side of road to make it quit shaking just about got run over big rig was right behind me seems like this happens to alot of Dodge trucks would like to see recall before someone gets killed maybe I should just get rid of the truck not real happy consumer. *tr
I received a notice of safety recall in november or december 2013 and was informed I needed to call the dealership beginning january 6, 2014. It is now november 5, 2014 and I am just now having the repair done. As a result of this extreme delay I was unable to use my truck to tow my boat out of storage and thus incurred a $750.00 charge. I contacted the dealership numerous times over the past year and was informed each time they would call me for an appointment which never happened. I had one appointment cancelled because they had run out of replacement parts. I am due reimbursement of the storage charge of $750.00 because I was unable to tow my boat out of storage. I can send the receipt for the storage charge and the work order when the tie rod was replaced for documentation of thi
Tl* the contact owns a 2009 Dodge Ram 2500. The contact received notification of NHTSA campaign number: 13v529000 (steering); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Tl* the contact owns a 2009 Dodge Ram 2500. The contact received notification of NHTSA campaign id number 11v350000 (steering:linkages:tie rod assembly) and took the vehicle to the dealer for service. After the repairs, the contact was reversing from a parking space when the vehicle exhibited a loud, abnormal pop. The contact exited the vehicle and noticed that the front driver's side tire was facing in the opposite direction of the passenger side tire. The vehicle was towed to a dealer where it was confirmed that the tie rod assembly had failed. The vehicle was serviced for the second time per the recall. The manufacturer was made aware of the failure. The contact had not experienced a failure prior to the vehicle initially being repaired per the recall. The failure mileage was 38,791 an
electrical 2 complaints shown
In motion the blinkers would turn on without me touching the switch. When I applied the left blinker the right one would turn on and vice versa. Finally the flashers turned on and I couldn't turn off. It started malfunctioning while I was driving down the highway at 60mph.
I have a 2009 Dodge Ram 2500 diesel. This truck has approximately 47,000 miles on it - completely stock version. I was sitting at a red light when my windshield fluid started to spray by itself. When I let out the clutch on the green light I lost all power to the vehicle. I attempted to re-start the vehicle and realized I had no power at all. I put on the emergency brake and put my keys in my pocket. I popped the hood and could see smoke coming from the tipm box under the hood. I opened the cover exposing the fuses and could see a massive electrical short occurring. After about ten minutes the tipm caught fire, the vehicle attempted to start itself, horn activated and began to slowly lurch down the road without a driver. I was thankfully able to stop the vehicle, but the engine red-lined a
engine 2 complaints shown
A few weeks ago my check engine light came on. Advance auto parts said an error code for the turbo charger was present. I have 43900 miles on the engine. Dealer told me it was not critical and I made an appt. Before bringing it back, a new code stated DPF filter full 100%. Brought it to the dealer and was told the DPF needed regeneration and would cost $150+. New trucks give warnings of 25%/50%/100% and "change driving habits". Apparently diesels shouldn't be driven in town w/overdrive. Instead we need to pull heavy loads. The only option: drive on the highway in 4th gear to bring rpms to at least 2500 RPM every so often! Plus, the turbo charger apparently was clogged because I don't use the diesel automatic deceleration brake when not pulling a trailer. The dealer had to order some type o
The whole truck began shaking so violently, I thought I may loose control, or the truck would not stay upright. The shaking continued until I stopped on the shoulder. A careful inspection revealed no evidence of loose parts. I drove another 30 minutes (5 on freeway, 25 on surface roads) without another incident. Baffling. I have driven this diesel truck in many conditions and on many surfaces with this truck. Vibrations have been strong sometimes in the past, set off by "wash-boards" in the pavement...seem to be worse in the "tractor trailer/slow" lanes. But this event was 2-3 x the intensity. *tr
powertrain 1 complaint shown
Tl* the contact owns a 2009 Dodge Ram 2500. The contact stated that while driving approximately 55 MPH, the vehicle vibrated abnormally. The vehicle was taken to a dealer, who diagnosed that the fly wheel and clutch needed to be replaced. The vehicle was not repaired. The dealer informed the contact that they would not repair the failure. The manufacturer was not made aware of the problem. The approximate failure mileage was 66,908.
tires 1 complaint shown
When checking air pressure on my tires, I found cracks in the moto metal 909 rims on driver and passenger front. I am having them replaced with another brand, but after researching on the internet, this is not the first time. I do not offroad my truck, but do tow a 5th wheel. *tr
airbags 1 complaint shown
Tl* takata recall. The contact owns a 2009 Dodge Ram 2500. The contact received notification of NHTSA campaign number: 15v313000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The contact had not experienced a failure. Parts distribution disconnect.
suspension 1 complaint shown
Ball joint design on these model year trucks is horrible, the upper ball joint moves up and down while the bottom is stationary, when the top joint moves it causes to much pressure on the bottom ball joint, causing it to fail. We have now replaced the upper and lower joint in june, and again the lower joint in december. Our mechanic has seen multiple trucks with the same problem. The upper ball joint needs to be redesigned. It is a costly venture to replace ball joints every 6 months. *js
seatbelts 1 complaint shown
Tl* the contact owns a 2009 Dodge Ram 2500. The contact stated that the driver and passenger side seat belt failed to retract. The failure recurred multiple times. The vehicle was taken to a dealer where both seat belts were replaced. The failure recurred. The VIN was unavailable. The manufacturer was notified of the failure. The VIN and failure mileage were unknown.
other 1 complaint shown
Chrysler buyback program issue. The buyback process is taking a long time and owners of buyback program eligible vehicles are getting stuck with long wait periods before we can have our vehicles appraised by a Chrysler designated rep (we can't use a dealer to appraise we are told). This forces owners to continue driving their vehicles adding costly mileage that greatly affects the kelly blue book (kbb)value. That means when it's time to take our cars in for appraisal in the buyback program many weeks or months later we have accumulated mileage the customer is docked for because it impacts the kbb values.I'd request NHTSA approach the court of jurisdiction in the matter and ,move it to force Chrysler to compensate customers that are forced to continue driving their buyback vehicles while t