Tl* the contact owns a 2009 Dodge Ram 3500. The contact received a recall notification for NHTSA campaign number: 15v313000 (air bags) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect. ...updated 02/08/16 *bf... Updated 05/03/18*jb
2009 Dodge Ram 3500 airbags problems
severe 11 complaints filed with NHTSA · avg repair $1,100 · see airbags across all vehicles →
Complaints
11
Recalls
0
Avg fix
$1,100
3crashes
1injury
What stands out
No new NHTSA airbags complaint has been filed on this vehicle in over 10 years — the issue may be aging out of the active population.
The failure pattern owners describe
Owners of the 2009 Dodge Ram 3500 describe two main problem categories. First, a widespread Takata airbag recall (NHTSA campaigns 15V313000 and 16V352000) created a years-long wait for repair parts. Owners received recall notifications but parts remained unavailable for months to years. Some found that the manufacturer's website eventually listed parts as available, yet they were never notified. One dealership placed an owner on a waiting list that produced no follow-up contact. Owners complained that Fiat Chrysler failed to manage the parts supply chain effectively and did not proactively notify them of availability.
Second, at least three owners reported airbag non-deployment during serious crashes at highway speeds—a 40 mph frontal collision, a 50–55 mph off-road impact, and a 60 mph frontal crash with rollover. In the 60 mph rollover, the owner sustained a fractured collarbone from hitting the steering wheel when the airbags failed to deploy. These incidents suggest potential sensor or wiring issues, compounded by the fact that many vehicles still had unrepaired Takata recalls outstanding at the time of complaint.
Same Dodge Ram 3500 airbags reports on nearby years: 2006 · 2007 · 2008
Failure modes owners describe
Takata airbag recall—delayed parts availability and notification failure
Owners received NHTSA recall notifications (15V313000 and 16V352000) for Takata airbag defects but reported that repair parts remained unavailable for extended periods, sometimes months or years. Some owners stated they were not notified when parts eventually became available, despite manufacturer claiming availability on their website. One dealer reportedly placed an owner on a waiting list but failed to follow up.
When: Recall issued 2015; parts availability issues reported through 2018
Symptoms owners cite: Recall notification received but parts unavailable; Manufacturer website showed parts available but owner was not notified; Dealer placed owner on waiting list with no follow-up contact; Extended delays exceeding what owners considered reasonable
Codes mentioned: 15V313000, 16V352000
Repairs/costs cited: Parts for Takata airbag recall repair were unavailable; dealer indicated parts needed but could not supply them.
Recalls/TSBs owners mention: NHTSA Campaign 15V313000 and 16V352000 (Takata airbag recall); interim notification letter issued stating parts would be available later; manufacturer website eventually indicated parts availability but owners were not notified by Fiat Chrysler.
Airbag non-deployment in frontal/rollover collisions
Multiple owners reported that airbags failed to deploy during significant frontal impacts and rollover accidents at highway speeds, despite conditions that should have triggered deployment. One owner sustained a serious injury (fractured collarbone) when airbags did not deploy during a 60 mph rollover. Another owner and passenger were uninjured despite a 40 mph collision, but the other vehicle's passenger was injured.
When: Incidents at 40–60 mph; one at 48,000 miles; September 2018 rollover
Symptoms owners cite: Airbags did not deploy during frontal collision at 40 mph; Airbags did not deploy during 50–55 mph off-road impact into logs; Airbags did not deploy during 60 mph frontal impact with guardrail and rollover; Owner sustained collarbone fracture from steering wheel impact when airbags failed to deploy
Repairs/costs cited: Vehicle destroyed in one incident; vehicles were not repaired for this failure (some had recall recall notification outstanding).
Recalls/TSBs owners mention: One incident was not reported to manufacturer; others involved vehicles with pending Takata recall repairs.
Synthesized from 11 NHTSA owner complaints — unverified consumer allegations, summarized for patterns. The verbatim filings appear below.
What owners are reporting 4 most recent
Tl* takata recall. The contact owns a 2009 Dodge Ram 3500. The contact received notification of NHTSA campaign number: 15v313000 (air bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time to do the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
Tl* takata recall. The contact owns a 2009 Dodge Ram 3500. The contact received notification of NHTSA campaign number: 15v313000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms…
Tl* the contact owns a 2009 Dodge Ram 3500. The contact received notification of NHTSA campaign number: 16v352000 (air bags) however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced any failures. The manufacturer was not made aware of the issue.
Had airbags trouble with your 2009 Dodge Ram 3500?
File a complaint with NHTSA → It's free, official, and how every report above got here — owner filings are the federal safety record this page is built on.
Common questions
How serious is the airbags problem on the 2009 Dodge Ram 3500?
It's a meaningful issue. 11 complaints have been filed and the failure mode causes operational problems for owners. Repairs average $1,100.
At what mileage does the airbags typically fail?
Based on the 11 complaints filed, airbags issues most often appear around 65,625 miles. Some report problems earlier; some make it well past 150,000 with no symptoms. Maintenance habits matter — vehicles that received timely fluid services and were not regularly overworked tend to last longer.
What does it cost to fix?
Independent shops typically charge around $1,100 for airbags repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Are there any recalls related to airbags?
No active recalls currently cover airbags issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.
Related
Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database. Verify the raw federal record at
nhtsa.gov/vehicle/2009/Dodge/Ram 3500.
Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are
independent-shop national averages and may differ in your area. Some links on this page are affiliate links.