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ProblemsByVin Index / 2009-FORD-EXPEDITION / COMPLAINTS
Full complaint record · NHTSA

2009 Ford Expedition owner complaints

28 complaints filed with NHTSA on this vehicle , including 2 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.

electrical 4 complaints shown

4 total in this category · moderate · avg repair $850 · see electrical cluster analysis →
12/28/2010 ODI #10373049.0

2009 Ford expedition. Consumer reports problem with dash instrument cluster *tgw the consumer stated during day light hours, he was unable to read any of the gauges such as the speedometer, gas, oil, engine temperature and message center. *jb

11/28/2009 9,000 mi ODI #10293765.0

2009 Ford expedition fog lights - both fog light lens crack after driving on a paved highway in sub zero freezing weather. Both have identical failure mode and Ford refuses to cover under warranty. The materials, design, and engineering is sub-standard and does not meet DOT specifications. *tr

08/07/2016 80,585 mi ODI #10893813.0

Air conditioner auto climate control.front blower periodically stops blowing.may not turn on when vehicle started or stop while vehicle has been running, nothing specific to recreate issue.rear blower works fine.been diagnosed 3-4 times with two different Ford repair facilities and not able to identify issue cause.vehicle under an extended service plan that covers all air conditioner and heater parts.some parts have been replaced.very frustrating because each time vehicle is turned in its a few days for them to do a diagnostic and monitor and return with no results.I have cycled the vehicle off and back on, sometimes this will engage blower. Other times I will turn off climate control system and it will engage blower.plenty of times neither option works.I change all settings to include man

05/19/2009 60,000 mi ODI #10269340.0

While driving down the road the 2005 Ford expedition limited vehicle will shut off and check electronic throttle control light will come on , brakes and power steering got out, happens at least twice a month. I have heard of numerous complaints of this from other owners. *tr

other 3 complaints shown

11/27/2011 ODI #10437381.0

2009 Ford expedition- front driver and passenger headrest are completely ineffective and misaligned. Would cause severe injury in an accident and currently cause neck strain on a daily basis. *tr

11/02/2011 58,000 mi ODI #10433949.0

Tl* the contact owns a 2009 Ford expedition. The contact stated that the vehicle was parked when he noticed that he was unable to adjust the front driver side seat to slide backward. The contact expressed concerns of being seated too close to the steering wheel. The vehicle was taken to an authorized dealer and the contact was informed that the motor, seat track and wiring needed to be replaced. The contact was also informed that the manufacturer was using an updated wiring system if he opted for the repairs. The vehicle was not repaired. The manufacturer was made aware of the failure, but offered no assistance. The failure mileage was 58,000.

09/15/2015 48,500 mi ODI #10763940.0

While driving in traffic, my wife's expedition made a loud noise in the engine compartment. A few hundred feet later, it made the same noise, loosing power steering and power brakes, causing her to have to pull off to the side of the road with minimal control of the vehicle. The vehicle was towed to the nearest Ford dealership, who informed me that the fuel pump purge valve had stuck closed, causing the fuel pump to suck all of the air out of the gas tank and literally implode the gas tank and destroy the fuel pump itself. A search on the internet (youtube.com in particular) shows that many Ford models 2009 and newer are having this same trouble with their newer style valve. I was told this was not covered under the emissions warranty, despite it being an emissions component, and that

body 3 complaints shown

4 total in this category · critical · avg repair $1,500 · see body cluster analysis →
11/06/2017 110,000 mi 1 fatal ODI #11043960.0

Tamara recall I was recently in an accident where my vehicle was totaled! I was traveling at approximately 67 MPH and hit something at a dead stop. No airbags deployed.

10/17/2012 45,000 mi ODI #10480799.0

The paint on the front edge of the hood is showing signs of bubbles, like there is corrosion under the bubbles. *tr

07/04/2016 ODI #10882422.0

Paint not adhering to rear tailgate. Door appears to be aluminum and not prepared properly. Faulty workmanship by Ford motor company. There needs to class action taken against Ford.

visibility 3 complaints shown

4 total in this category · moderate · avg repair $350 · see visibility cluster analysis →
09/23/2015 ODI #10673118.0

2009 Ford expedition. Consumer writes in regards to moon roof failure. *smd the consumer stated when he entered the vehicle, he discovered the moon roof was leaking. The moon roof would not fully open or close. The dealer informed the consumer, it would cost $1994.00 to repair it. The dealer informed the consumer, the track moon roof was an aluminum frame with plastic parts, which was attached to a steel body. *jb

07/01/2014 62,500 mi ODI #10607604.0

Lift gate window exploded after shutting the passenger side door.. Vehicle was in a garage with garage door open. *tr

07/01/2014 67,500 mi ODI #10607608.0

Back lift gate window exploded after shutting the drivers side door. Vehicle was in garage with the garage door open. This is the second time this has happened in two months time. *tr

powertrain 1 complaint shown

4 total in this category · moderate · avg repair $2,500 · see powertrain cluster analysis →
11/06/2025 ODI #11697864.0

The drive shaft is bad. My expedition is shaking very bad at high speeds it shakes the rear view mirror. I took it back to the dealership where I got it from 3 months after I got it because they thought it was the shocks. They replaced both rear shocks. Contol arms, body mounts. Got all brand new tires which have been balanced and rotated and the vehicle is still shaking at 60 + mpr. A while back in kept hearing a bird chirping noise but later found it that's due to drive shaft. Also of clunking going on under truck.

engine 1 complaint shown

10/31/2021 ODI #11438811.0

I think too much exhaust gas comes inside

airbags 1 complaint shown

09/11/2014 59,644 mi Crash ODI #10632581.0

I was driving in a school zone when a vehicle ran a yield sign and hit me on the drivers side front. My airbags didn't deploy. The impact pushed me through a fence and into a residential yard. I hit my head on the window and the handle that was molded into the drivers side windshield. The left side of my body took the impact and I was wearing my seatbelt. I suffered a tbi and have been unable to work, drive, and function for a year. *tr

steering 1 complaint shown

06/12/2019 ODI #11219445.0

My vehicle has been in jerry's Ford in alexandria, va for over 2 weeks this time. Over a month all together over the last 3 months. I can't get them to give me a similar vehicle as loaner or tell me when my car will be fixed. I can't get a manager from Ford to call me back.

suspension 1 complaint shown

06/12/2018 169,000 mi ODI #11101455.0

Lower retaining bolt between strut and wheel hub has failed causing head of bolt to shear off (see photos) on front passenger side suspension assembly. Bolt head was found lying in driveway and sheared bolt was found on inspection of vehicle. Vehicle may have been in motion at low speed or stationary at time of failure. Appears to be material failure of the bolt in which a cracked formed and propagated across the bolt until the it could no longer withstand shear forces. Am concerned about the 3 other retaining bolts on this vehicle at the other wheels.

brakes 1 complaint shown

3 total in this category · moderate · avg repair $450 · see brakes cluster analysis →
06/03/2020 258,000 mi ODI #11327140.0

The ABS light stays on and the vehicle wobbles when stopping. The brakes look fine and the rotors appear to be good. *tr

cruise control 1 complaint shown

06/03/2016 ODI #10872357.0

When driving at normal speed, once vehicle has stopped for stop light it begins to shake badly.also when in park it shakes, the motor seems to be rattled by standing still. We carried it back to the dealer for service it still has the same issue with the shaking.on city streets. If stop for light it shakes. We had the vehicle since november of 2015, aren't able to drive it much because of the shaking. Afraid to drive ,feel unsafe for road travel. Shakes with a loud noise, such as rattling noise, or vibration. Has continued for as long as we've had the expedition.

Showing 300 of 28 total complaints. The full federal record is available at nhtsa.gov/vehicle/2009/Ford/Expedition#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-06-14. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
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