General Published an article about the Takata Airbag recall stating that the dashboard would be inspected prior to doing the recall work and if already cracked or damaged the dashboard would not be replaced. My dash board is like new with no damage or cracks. The dealer told me (contrary to this article) that if their service men damaged my dashboard while doing the recall replacement I would be responsible for any replacement even if my dashboard is in perfect condition prior to the work. I find this unacceptable and will not have my airbag replaced under these conditions. The dealer/GM should be responsible for any damage they cause during the repair.
2009 GMC Sierra owner complaints
278 complaints filed with NHTSA on this vehicle , including 2 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.
airbags 8 complaints shown
Tl* takata recall. The contact owns a 2009 GMC sierra 1500. The contact received notification of NHTSA campaign number: 16v381000 (air bags) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Tl* takata recall. The contact owns a 2009 GMC sierra 1500. The contact received notification of NHTSA campaign number: 16v381000 (air bags) however, the part to do the repair was unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
2009 GMC sierra 1500 dash is cracked up this is a safety hazard if the air bag comes out
The vehicle contains takata airbags that an open recall was started 3 years ago for but a decision has never been made. The dash has now cracked near the airbags. If the airbags deploy they could cause shrapnel from the dash to be put into the cabin. There is an open lawsuit in the us and canada with gm in regards to the dash. The vehicle is also displaying intermittent airbag service error messages. Gm will not diagnose the airbag issue for free and want's anywhere from $150-$250 simply to read the code plus whatever the repair would cost. Gm also wants $1500-$2000 to replace the dash. Gm has deemed this vehicle "safe" but will not stand behind that "safe" designation by diagnosing the airbag issue for free. The airbag service light started off very infrequently and has started to bec
Tl* takata recall. The contact owns a 2009 GMC sierra 1500. The contact received notification of NHTSA campaign number: 16v381000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called alferd matthews Buick GMC (3807 mchenry avenue, modesto, ca 95356; 209-577-0140) and was informed that the parts for the repair were unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. *tt updated 8/24/18*jb
Tl* takata recall. The contact owns a 2009 GMC sierra 1500. The contact received notification of NHTSA campaign number: 16v381000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (duplessis Buick GMC, 2522 s burnside ave, gonzales, la 70737 (225) 621-2164) was contacted and confirmed that the parts were not available. The manufacturer was not made aware of the issue. The contact received a letter from tk holdings, alerting him that the manufacturer filed for bankruptcy. The contact had not experienced a failure. VIN tool confirms parts not available. *bf updated 8/23/18*jb
Tl* takata recall. The contact owns a 2009 GMC sierra 1500. The contact received notification of NHTSA campaign number: 16v381000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (beck and masten Buick GMC south, 12820 gulf fwy, houston, tx 77034 (713) 947-4111) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. *bf updated 8/23/18*jb
other 4 complaints shown
Multiple cracks in dashboard top including dash cracks near passenger airbag. One crack appeared, then more cracks soon followed. Sent letters to gm executives who replied back that age and mileage of truck was too far outside warranty. No consolation offered except a minor credit toward new vehicle purchase. Truck is meticulously maintained and cracks pose safety concern during potential airbag deployment.
Tl* the contact owns a 2009 GMC sierra. There was a burnt wire in the drivers door. This disabled the actuator that locks all four door when the key is in the ignition, and when the key is taken out of the ignition to unlock the doors. The vehicle was taken to the dealer and the technician stated that the actuator in the door and then the wiring harness need to be replaced. However the parts are on back order. A representative from the GMC manufacturer stated that the vehicle was safe to drive until the parts arrived. The failure mileage was 4,100.
Cracked dash above the passenger air bag on my 2009 GMC sierra and my 2007 Chevrolet avalanche. Could cause a safety hazard if the airbag was deployed and is not aesthetically pleasing considering the money spent on the vehicle.
Vehicle starts, runs for a few minutes, starts running rough, missing, and then abruptly stalls, no sputter or anything. After this happens it will not start again for a while, sometimes hours.
body 2 complaints shown
Dash is cracking everywhere. It look piss poor for $35000 truck. It's started with a small crack. I tried to bond it together. Then eventually it spread leaving large holes and cracks. *tr
Tl* the contact owns a 2009 GMC sierra. The contact stated that the chrome plating was separating from all of the interior door handles. The contact mentioned that the parts that were sticking out were very sharp. The contact sustained minor cuts on the right hand. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 20,000.
brakes 2 complaints shown
At around 4,000 miles the front brakes squealed often, mostly when it had been sitting for a while. (brake pads had a lot of meat left). At around 10,000 miles the brakes started grabbing while driving. I played with the e-brake some since this is the most common culprit, and the grabbing went away soon afterwards. Fast forward to 80,000 miles where I changed out the front brake pads. The spring retainer clips were completely destroyed, and the pads had signs of grabbing (had uneven wear). My new pads are squealing just like the first set of pads did. I'm assuming the spring retainers are hitting the rotor, squealing, and eventually breaking. I can only guess that my new pads will be grabbing in a few thousand miles.
2009 GMC sierra 1500. The consumer stated it felt as though the brakes were dragging when coming to a stop or a light. *ss the consumer stated the problem became progressively worse, particularly when turning. The vehicle was taken to the dealer, but they were unable to find a problem. He returned to the dealer, a month later, and still no problem was found. The consumer replaced the brake fluid, and it resolved the problem for a short while. *jb
powertrain 2 complaints shown
Yes, the airbag has not been replaced but I have another SERIOUS SAFETY PROBLEM with this vehicle: The stabilitrak system does NOT work, it is NOT POSSIBLE to shift into gear, if the vehicle is put into use there is a definite possibility that the truck will go into LIMP MODE with a very limited speed (20 mph?) while trying to keep up with the traffic flow at 75+mph while the. transmission searches for which gear and wheel to apply power. This is a frightening experience to say the least. And I am without my work truck (and work) for more than 4 months because GMC has no ETA for parts to repair this problem. I guess this is NOT. safety issue in reality since I cannot/ will not drive this piece of dangerous GENERAL MOTORS engineering nightmare. When I search for solutions to this p
Transmission delay from park to drive. As transmission moves into drive the truck jerks forward violently. Park to reverse did not seem to be a problem. Dealer worked on the truck for approximately 8 hours, flushed transmission, and performed oil change, did not notice any metal in the transmission fluid and sought an update for the TCM (was up-to-date); however, a small amount of water was seen in the oil pan. Dealer performed a test drive and the truck appeared to be back in working condition. Owner attempted to drive the truck out of the dealer lot but the transmission would not engage. Owner attempted to put the truck in reverse, the transmission would not engage. Truck was left at the dealer for further evaluation. No additional information at this time. Transmission still under war
fuel system 1 complaint shown
Throttle body unit on 2009 GMC sierra truck burned out & needed replacing at 38 thousand miles. GMC paid for my repair after many conversations with them, even tho they stated it was out of warranty. I put the money out to have it fixed, they are reimbursing me via check to my home address. My co-worker had the same thing happen to him about 2 weeks ago, his throttle body unit burned out on his Chevy silverado, his is out of warranty as well, his truck is only 3 years old. He was told when he went to get his repaired the part was on a national back order. This sounds like these are going bad all over!!! *tr
electrical 1 complaint shown
Seatbelt recall. And tire pressue light contiue to come on