Tl* the contact owns a 2009 Kia borrego. The contact stated that some of the seat belts in the vehicle would not latch properly without first depressing the release button on the seat belt. Once the seat belt was latched, it became unlatched again when the contact moved slightly. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the issue. The failure mileage was 101,000.
2009 Kia Borrego owner complaints
87 complaints filed with NHTSA on this vehicle , including 1 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.
seatbelts 4 complaints shown
Driver's seat belt randomly discharges and disconnects. We began to be able to feel the difference when putting it on when it would latch vs when it wouldn't properly and securely latch. Sometimes it would take 3-5 attempts to make the belt feel secure. Often times, it would later unlatch and completely disconnect. This happened randomly; at stop lights, parking lots, on the highway, etc. It would also discharge and disconnect if tugged on. For example, leaning from driver's side over to passenger's side to reach something.
Drivers seatbelt does not stay latched. Pops open driving down road without touching it. It happens driving straight on highways city streets going straight and turning. It has been an ongoing problem for at least a year now.
Driver's seat belt does not latch properly. It will disengage at any time, with or without pressure. *tr
powertrain 4 complaints shown
After starting the car then moving the shifter in to drive . As I get the shifter in the reverse position going to drive .. The car jerks forward like I have my foot on the gas.. It is very startling. Goes in reverse fine.. But when I move onto it drive it starts to move slow and rpms go up but it's moving forward. *tr
Tl* the contact owns a 2009 Kia borrego. While the vehicle was parked in a parking lot, the contact was unable to shift into reverse. The contact was able to shift into drive and drove to his residence. There were no warning indicators illuminated. The vehicle was towed to evergreen Kia (located at 9205 s western ave, chicago, il 60643, (800) 211-3116) where it was diagnosed that the ABS module and crankshaft needed to be replaced. The vehicle was repaired, but the failure continued. The manufacturer was notified. The failure mileage was 68,000.
When letting car warm up for a couple of minutes. Put into reverse the Kia jerks hard so you pull out put into drive rpms go up but but car not moving. The put a rebuilt transmission in but still have problems with the same issue. Kia did an update ,but still doing the same thing. But Kia wants me to pay a diagnostic free and told them it doesn't happen all the time. It's very dangerest not shifting and no power. Complained to vandevere Kia and paying a fee again stating they couldn't find anything.
The transmission shifts up to fourth gear as I slowly accelerate to up to 40 MPH reducing the RPM to as low as 1,300. This quick shifting up through the gears does not match vehicle speed resulting in the RPM being too low to accelerate with the pace of traffic. This causes vehicles behind me to almost crash into the rear of my car due the slowing rate of my acceleration caused by the transmission shifting up to quickly and engine bogging down. Conversely, while on freeway entrance ramps gaining speed, the transmission will shift up to fifth at a consistent pace until I reach 50 miles per hour then it will shift back down to fourth although I have not depressed the accelerator pedal for a faster pace. This happens consistently as do the quick shifts at lower speeds. *tr
visibility 2 complaints shown
New 2009 Kia borrego difficult to keep between the white lines when driving. I notice it more when I'm on the freeway. Service tech drove car with me and agrees with complaint. He stated, "you have to concentrate to keep it straight!" also, said that it can't be fixed it is just the way Kia manufactures this car. Everyday when driving I feel like I am going to hit the car next to me or they are going to hit me! Its not safe. *tr
I had the rear of the sunroof opened while parked. I tried to close it and it would not fully close. It would almost close then stop then retreat upward a few millimeters and stop. I tried again several times. I tried to select the option to slide the sunroof back into the roof and that did not function either. I checked from both right and left sides, inside and from outside to see if there was an obstruction but noted nothing. The last couple of times I tried to close it, it began audibly clicking in the slide mechanisms then from inside the driver's compartment, under the headliner, near the rearview mirror. I stopped trying to close it at that point. It remains slightly ajar. *tr
electrical 2 complaints shown
I have owned this car since it was new. Anchors Kia hung up on me 3x as I tried to get 2 recall items addressed. I then called the Kia hotline and got hung up on. All I want is my recalled item taken care of…
#1 whenever it rains the right headlight goes out and has to be replaced. #2 when the car is driven there is a burning smell inside the car that smells like wires burning. And there is smoke coming from inside the enging compartment and flowing from under the hood. Between the battery compartment and the frame area. We have taken the vehicle to Kia for a diognostic and although they noticed the issue also, they could not find where it was coming from. Driving the Kia makes me very nervous and we would like to know what is causing the problem and how to fix it. We live in lawrenceville ga and the issue hapoens weather were on the streets or on the highway.
airbags 1 complaint shown
Tl* the contact owns a 2009 Kia borrego. The contact stated that while driving 50 MPH, the vehicle hydro-planed and crashed into a concrete pillar. The air bags failed to deploy. The driver sustained a head injury and bruising to the body. The police were called and a report was filed. The vehicle was towed to an independent mechanic for inspection but was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 73,000. Updated 12/17/13*lj
lighting 1 complaint shown
On friday, 14 november 2014 I was driving to the va hospital at great naval base, illinois in my 2009 Kia borrego when the ESC light came on. At that time,l I was driving in the I-294 (highway) at the 55 miles speed with the cruise control on, suddenly the vehicle in front of me reduced the speed and when I applied the brakes to reduce the cruise control did not disengaged almost causing me to have an accident. I called the same date the Kia dealer at ed napleton Kia in elmhurst, il, make an appointment and brought it in on 18 nov 14 at 10:30 supposedly the vehicle was fixed and I was charged $320.94 for a switch assy- brake and labor. Today, 24 november 2014 I was driving again in the same highway before mentioned and almost had another accident due to the same issue. I went to the dealer
other 1 complaint shown
Something within the brake system is causing my shifter to not communicate with the brakes and will not allow my car to go into reverse or park. It stays stuck on drive or neutral. The only thing I can do is shut the car off and can’t do much except for move around the key until I can put the car into park. Then that is hot and starts making under the hood hot. Then the check engine light will go on and off. It is also making a leak of brake fluid somewhere which is making the brakes go to the floor and making it dangerous when trying to stop the vehicle.
steering 1 complaint shown
I was driving on a four lane 35mph straight road and the steering became difficult to impossible--the wheel seemed to almost lock up. I slowed down considerably and managed to gt off on the right side of the road. I came to a stop, and tried to start up again because I was close to home. It began to steer again and I took it home. The vehicle was taken into the local Kia dealership and they could not find anything wrong with it. My concern is that the power steering pump had an intermittent failure and may do so again. If this had occurred on a curve it would have caused an accident. *tr
equipment 1 complaint shown
The navigation system does not automatically update its information. I requested the dealer to update my navigation database while I had my borrego in their shop for other service. I was told they have never been requested to perform that service but would research my request. I was informed that they would have to buy a diskette with updated navigation information from infinity, schedule a return visit for the borrego, download the information, charge me for the diskette but they would keep the diskette and charge me for their shop time. The estimated cost was over $400.00. I refuse to pay for a service that should have been covered by warranty. *tr
tires 1 complaint shown
I replaced the original tires (hankook) at approximately 25,000 miles due to minimal tread left on them, cupping and they provided a harsh ride. The new tires and original wheels were balanced during installation. The whole borrego shakes when driving between 10 and 35 MPH. I took it back to the new tire installer and had them all rebalanced. It still shook but less than before. I have had them rebalanced two additional times at two different tire sales and service retailers since the first two balancings on the new tires. I have had the wheels and tires rebalanced four times in the 7,000 miles the new tires have been installed. The shaking has never been resolved. I suspect the lug holes in the wheels are no longer round. *tr
body 1 complaint shown
The chrome on the inside driver's door latch handle is delaminating creating a sharp edge that can lacerate skin. *tr
fuel system 1 complaint shown
Tl* the contact owns a 2009 Kia borrego. The contact stated that when refueling, fuel would splash all over the contact and the surrounding area. The dealer and manufacturer were notified, but denied any assistance with the vehicle. The vehicle was repaired but the failure recurred. The failure mileage was 25,000 and the current mileage was 33,000.