Kia installed four passenger seat sensor pads in my 2009 and a new air bag module. While it was all covered by warranty work, now I paid $133.54 to have it checked again, and they want me to pay an estimate of $2535.34 plus tax to have the new sensor installed. I talked to a manager for Kia and they said it was not there problem. It is a problem between me and the dealer where I bought the car, it seems to me that the dealer replaced the parts as long as it was under warranty but they never fixed the problem.( what do I do}
2009 Kia Sorento owner complaints
55 complaints filed with NHTSA on this vehicle , including 3 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.
airbags 8 complaints shown
We have been having a problem with the occupant classification system on our 2008 Kia sorento. The system is deactivated when there is an adult passenger in the front seat.. The car has been in for repair four times. The passenger seat has been replaced and the computer has been reprogrammed. At this time the dealer has informed us that Kia tech line has determined that the system is working as designed and there are no further repairs that can be performed. We have followed all procedures outlined in the owners manual and still the system does not accurately register a passenger in the seat. With the "passenger air bag light off" lit, the air bag will not deploy and protect the passenger in the event of an accident. *tr
I bought a used 2009 sorento Kia and when my wife was seated on the passenger seat the passenger air bag off sign was on. The light comes off/on randomly when a passenger is on the seat. I took the car to the mechanic and they could not find anything wrong, but the problem persists. *tr
First noticed in the sept. Time period that the passenger airbag off light remained illuminated even after my wife sat down, and even if she tried shifting around to activate the seat sensor. My wife weighs more than 120 lbs. About 10% of the time the system senses her presence from her first sitting down, while that rises to about 75% if she shifts around to activate the sensor. Communication on the web and the austin dealership service representative noted that Kia has had problems with activation of the front passenger seat sensor. In particular, Kia had a safely recall sc 076 a (covering 2007-2008 Kia sorentos) which had symptoms identical to what we now are experiencing. The dealership service representative and the Kia telephone help line claim my vehicle is not covered by that
My son was traveling on a main road in town when the car hydroplaned at about 30 MPH and he lost control. It sent him slamming into a culvert, then it bounced out of the culvert and ran up on a residential porch and hit a tree. The drivers side took the majority of the impact. None of the airbags deployed (front or side). He was slammed into the drivers door panel and the center console. He has continuing pain in his back.
The drivers side airbag deployed while backing up in a parking lot. I traveled approximately 6-10 feet turning left in reverse at maybe 1-2 MPH if that much. The vehicle was not hit nor did it hit anything to cause this airbag to deploy and the horn to stay on. When airbag deployed, the steering wheel cover when forced open gashed left thumb. Auto insurance will not cover defects. Trying to work with Kia motors to replace defective parts and make vehicle safe. Unknown at this time if they will fix. Other Kia vehicles have had airbag problems from my research. Service manager at dealership said it was out of warranty, but my attorney said defects are not a warranty issue and my vehicle is within the product liability period.
Tl*the contact owns a 2009 Kia sorento. The contact stated that the air bag light illuminated when someone was seated in the passenger seat and would not turn off until the vehicle was shut off. The contact called the manufacturer who advised him to take the vehicle to the dealership for a repair. The vehicle was taken to an authorized dealership where the air bag sensor was replaced but the failure continued. The vehicle had not been repaired successfully. The current mileage was approximately 9,000. The failure mileage was 7,253.
Tl* the contact owns a 2009 Kia sorento. The contact stated the passenger air bag off light illuminated on the console with the passenger seat occupied. The failure was intermittent. The vehicle was taken to an authorized dealer where the contact was informed that the air bag sensor was defective. The dealer made repairs to the sensor yet the failure persisted sporadically. The vehicle was taken back to the authorized dealer where an investigator from the manufacturer examined the vehicle and stated the vehicle was operating as normal. The vehicle was not repaired. The failure continued to recur intermittently. The failure mileage was 2,000 and the current mileage was 6,920.
powertrain 5 complaints shown
I have 2 complaints. 1) I have complained about the front passenger air bag not coming on when an adult is seated in it. I have taken it to 2 different Kia shops 5 times since 1200 miles and was told it is operating normal. Normal is when an adult sits in it, not when you place a purse on the seat or whenever it decides to work. I am following the manual and still no satisfaction with repair. 2) at 1200 miles I also complained that the car would buck, stick in 3rd gear, and not shift till it red lines. This does not happen all the time and I was told by Kia that unless the "check engine" light comes on they can not find the problem. Even after the #1 repair tech in the world for Kia experienced the not shifting till it red lines for himself. I was told the only thing they could do is repro
When shifting my 2009 Kia sorento from p to r, it violently jolts into r and then when shifting into d, it has almost no power, as if I were driving in first gear with a manual transmission (vehicle is automatic). After a few minutes, it will drive normally until I stop, then it again is very sluggish with almost no power until it "catches". Sometimes if I stop the car, put it in park and shut it off, then restart, it works fine. This problem does not happen every day, it's random but when it happens, it is very scary and I am now afraid of driving it. Every time I start the car, I gingerly shift to d or r, waiting for the jolt. I am afraid it's going to jerk backwards out of control and hit someone/something. It has been happening for two years now, off and on. Dealer said they can
Shortly after buying SUV in 2009 we experienced "querky" stuff like doors relocking, dome light s coming on, back hatch unlocking all this happening on their own!! I kept telling the dealership at oil changes! They kept ignoring it all! Nov 1, 2009 Kia electric system service bulletin #282603 (ts b-044) issued. September the check engine and ESC off lights started coming on together, SUV immediately decends to 15-20 MPH! You can't give it gas, only rpms rise high! Gas is eaten up! Coast to side, sit a few to 20 minutes. Maybe both or ESC off light(s) go out and you proceed. Have noticed a buck feeling before light(s) are coming on at times. Check engine lights may stay on for a while or not. Habitually erratic when lights come on, can be every mile to several miles! Las
Recently brought my 2009 Kia sorento to the dealer on 9/9/13. The vehicle was banging into gear (whether reverse or drive) and it was sluggish when attempting to drive. It was very scary trying to make a left turn while crossing over oncoming traffic as the car was not going anywhere when trying to drive. The check engine light also came on. My check engine light somehow was not on when they took possession of the vehicle.the dealership told me they couldn't duplicate the problem. Then sent me on my way with no recommendations. Now a week later, 9/17/13, I called the dealer and reported the same incident as before. They told me to drive it to them and keep the car running. The check engine light was on again. As the tech at the dealer took possession of my vehicle, you can hear it bang int
While decending a mountian pass in colorado with the vehicle in 4wd-low range and the shift selector in the sport mode the transmission would up-shift at about 3200 RPM causing the vehicle to gain speed very quickly and requiring the constant application of brakes which causes the brakes to over heat. The owners manual clearly states that this is an approved use of the vehicle and that the transmission should not shift until the red-zone (approx 6000 RPM). I contacted Kia customer service in november of 2009 and have had several conversations with Kia's customer service and mr richard pulridia whith Kia service has evaluated the vehicle and filed a report with Kia engineering in may 2011. I talked to mr pulrida this week and he has not received any information to date and has no idea when
other 3 complaints shown
Tl* the contact owns a 2009 Kia sorento. While the vehicle was idling at a traffic light, the brakes disengaged and the vehicle proceeded in a forward motion voluntarily. The vehicle was taken to an independent mechanic who stated that the electronic stability control was failing. The manufacturer was not notified of the failure. The failure mileage was unknown.
Driving on the interstate @ 65mph the car cut off then caught on fire. Smoke came in the car we pulled over to emergency lane exited the car and then flames came up through the console. The car became completely engulfed in flames and totally destroyed. There were no injuries. I have a video of the event. I do not know the cause. All of the gauges were working properly and read normal.
Almost a year ago, I was driving on the turnpike with a posted 65 MPH when my check engine light goes on and the ESC off light lights up on the dash. I started losing acceleration and couldn't go above 40 MPH. I immediately pulled over and contacted the garage. They told me to turn the car off and restart it. The ESC off light went out and I was able to accelerate normally but, the check engine light stayed on for 2 more days. Everything was fine until 8 months later when my check engine light and ESC off light lit up again and I couldn't accelerate past 40 MPH. However, this time I had to pull over - turn off the car - restart my car( 6 times) to turn off the ESC off light!!! Twice this july the same situation happened and I took it in for service. Of course all lights were out at
electrical 2 complaints shown
Kia sorento doors locks do not work from interior switch or key remote control, the dealer just change a fuse from the fuse holders, but fuse popping due to short somewhere, main concern driving the car like that it could cause a big short inside the car, and after the 5th. Time in the shop they can not find what is causing the problem , because they just change the fuse. Like I said the happen five times in a month . And I have to drive the car like that with my little daughter , because I don't have another option ,because the people on the dealer shop can not do anything . *tr
Tl* the contact owns a 2009 Kia sorento. The contact received notification of NHTSA campaign number: 20v088000 (electrical system, service brakes, hydraulic). The vehicle was taken to nalley Kia located at 7849 mall pkwy, stonecrest, ga 30038, (770) 288-5283, where the recall repair was completed. The contact stated that after the recall repair was performed, while driving 60 MPH, the contac heard a loud abnormal sound. The contact stated no warning light was illuminated. The vehicle was taken back to the same dealer and was diagnosed with needing the air conditioner compressor to be replaced. The failure was not associated with the recall repairs. The vehicle was repaired but, continued to experience the failure. The manufacturer had not been informed of failure. The failure mileage was 1
cruise control 1 complaint shown
My 2009 Kia sorento,I was driving down main road going about 55 when all sudden my power dropped to about 20,lucky I was not on interstate are pulling on to interstate,had to have towed in,said something to do with gas pedal,well thought was fixed,nope,I have had car for a year and has happened 3 times,it is a recurring problem,I am scared to drive it but in town and back,paying 400 a month for 5 years for a car I am scared to drive,if this is a recurring thing,why does Kia not fix this problem,I will never buy another Kia when they don't stand behind there ptoduct
brakes 1 complaint shown
The contact owns a 2009 Kia Sorento. The contact stated while driving out of the driveway, the warning message "ASC-OFF" appeared on the instrument panel and the vehicle inadvertently stalled. The contact stated as she turned off the vehicle, she was able to restart the vehicle and parked in the driveway. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The contact stated that the failure had been reoccurring and several warning lights including the ASC warning light, check engine warning light, and air bag passenger warning light were illuminated. The vehicle was taken to the dealer who informed the contact that the VIN was included in NHTSA Campaign Number: 20V088000 (Electrical System, Service Brakes, Hydraulic). The contact stated that the recall repair