Tl* takata recall. The contact owns a 2009 Mazda cx-9. The contact received notification of NHTSA campaign number: 16v356000 (air bags). The part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
2009 Mazda CX-9 owner complaints
59 complaints filed with NHTSA on this vehicle , including 2 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.
airbags 7 complaints shown
Hi there ... We got rear ended last year ... I have had no luck getting our Mazda repaired for the last couple of months ... Mazda has not called me back for repair
Takta recall according to the schedules of recall table in this page http://www.safercar.gov/rs/takata/takata-explainer.html our Mazda cx-9 2009 should be repaired at this time. Yet my dealership has told me they do not have the parts and do not know when they will have them. Am I correct in my assumption? Thanks.
2009 Mazda cx-9. Consumer writes in regards to takata airbag safety recall. *ld the consumer stated that the vehicle exceeded a reasonable amount of time. Updated 9/29/2017*js
Tl* takata recall. The contact owns a 2009 Mazda cx-9. The contact received notification of NHTSA campaign number: 17v429000 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called an unknown dealer and was informed that the part for the repair was not available and should become available in the fall of 2017. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 12/13/2017 *ln updated 7/23/18*jb
Tl* the contact owns a 2009 Mazda cx-9. The contact received notification of NHTSA campaign number: 16v356000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was made aware of the issue. VIN tool confirms parts not available.
Tl* takata recall. The contact owns a 2009 Mazda cx-9. The contact received notification of NHTSA campaign number: 17v429000 (air bags). The part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Continental Mazda of naperville (2363 aurora ave, naperville, il 60540, (630) 352-5900) was contacted, but was unable to provide a time frame for part availability. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
brakes 3 complaints shown
Brake booster needs replaced. But I missed the extended warranty. They never notified me that these were faulty
Was driving my Mazda cx-9 in afternoon traffic when the car in front of me applied their brakes to stop. I went to apply my brakes and the pedal was hard and nothing happened...the car would not stop. I then placed my other foot on the pedal in order to apply more pressure and still nothing. Heard a hissing noise and then realized this car was not going to stop. "scared the hell" out of me as I watched my car hit the car in front of me. Thank god I was not going fast or this could have been tragic. Pulled over slowly to the side of the road and shut the car off to gather my thoughts. Apologized to the lady I just hit and could not explain to her what happened, we were both puzzled. I then slowly milked the car home to park it and call the dealer. This is what I found out....Mazda know
Hissing sound when brake pedal is pressed. Pedal gets really hard to push then it goes to the floor when attempting to stop the vehicle. In a panic stop it feels that the car will not be able to stop. I am told that the brake booster has failed. The mileage on the vehicle is approximately 138,000 miles.
suspension 3 complaints shown
Tl* the contact owns a 2009 Mazda cx-9. While driving downhill at approximately 75 MPH, the brake pedal was depressed and the vehicle shook violently without warning. The vehicle was taken to a dealer where it was diagnosed that the ball joint and lower control arm separated and the rack and pinion failed and needed to be replaced. The manufacturer was not made aware of the failure and the vehicle was included in NHTSA campaign number: 15v451000 (suspension) however, parts to do the repairs were unavailable. The failure mileage was approximately 38,900.
Tl* the contact owns a 2009 Mazda cx-9. While driving approximately 20 MPH, there was an abnormal noise, the ball joints failed, and the vehicle suddenly stopped. The vehicle was towed to the dealer, but was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 15v451000 (suspension); however, the part to do the repair was not available. The approximate failure mileage was 65,000.
I received a notice that water may enter the front suspension lower arm ball joint fittings during driving. Nothing has happened since receiving a notice in september 2015. They said parts are not available and they will notify me when they are available.
tires 2 complaints shown
Own a 2009 Mazda cx-9 equipped with bridgestone dueler h/l 400, size 245/50/r20. At 26040 miles TPMS low tire pressure indicator light illuminated. Began to unscrew valve stem cap on passenger side rear tire and it cracked in half, sensor came out, and all air in tire came out. Contacted Mazda roadside assistance which came out and removed flat tire and put on spare. Was told by Mazda that valve stem fix was my responsibility, took flat tire to nearby independent shop where new valve stem was installed with sensor at cost of $135. Contacted Mazda customer assistance and was told I should have taken tire t Mazda dealership. *tr
October 2021 purchase 2 Cooper Evolution H/T All-Season 245/60R18. With less than 8k miles, both tires developed deformities/bulging on upper sidewal/tread,line intersect, causing vehicle to shimmy. The dot #'s of both tires are up83 1LE 1021 . Tires have a 60k warranty. Cooper tires issues two safety recalls due to sidewall deformities on this tire model, same plant, but in a different sizes. February 26, 2021 cooper tires has issued yet another safety recall on this exact model tire but in a different size. The 2 cooper evolution HT tires seem to also have sidewall defects. I feel that the bulging tires are a safety hazard due to manufacturing defects. I would like to have my 245/60r18 cooper evolution as well as all of the other sizes of this model tire made by cooper, futher review
powertrain 2 complaints shown
There was first a whining sound from the transmission especially during coasting. It progressively got worse making a metallic clunking sound. Dealer says it is a bad transfer case (ptu) which is not covered by ssp92. Otherwise this repair would have been completed by Mazda. Repair estimate is $1315.
When I bought the car I noted with the dealership that the front, wheels where squealing and skirting as you turn the corner at low speed, they seem to wear quickly as well since I've owned the vehicle (2012) and have had them replaced twice and realigned, also the following year after purchasing the car, when it snowed frequently, the ABS light stayed on constantly and seemed to feel really gritty while pumping the breaks in the snow, causing the car not to break even at low speeds, there is a rattling every once in a while that became associated after the ABS light came on, which is on to this day along with the TCS light, the transfer case failed and almost caused a terrible accident in 2014 as it began to whine and eventually locked up on me as I drove to work, the mechanic replaced bo
steering 1 complaint shown
Tl* the contact owns a 2009 cx-9. The contact stated that while traveling 40 MPH, the vehicle began to shake and veer to the left abnormally. The vehicle shortly began to operate normally. The vehicle was able to be driven to the contact's residence and was later taken to the dealer where the failure could not be duplicated. The vehicle was not repaired. The manufacturer was contacted about the issue. The failure and current mileages were 56,000.
engine 1 complaint shown
The contact owns a 2009 Mazda CX9. The contact stated while driving at an undisclosed speed, the hot engine temperature warning light illuminated. The contact pulled over and added coolant to the reservoir and waited for the engine to cool down. The warning light remained illuminated. The contact was concerned that the failure was related to the water pump on the vehicle not working as needed. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 120,000.
seatbelts 1 complaint shown
Tl* the contact owns a 2009 Mazda cx-9. While parked, the front passenger side seat belt became inoperable without warning. The failure recurred on one occasion. The vehicle was not taken to a dealer or independent mechanic. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 50,000.