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ProblemsByVin Index / 2009-MAZDA-MAZDA5 / COMPLAINTS
Full complaint record · NHTSA

2009 Mazda Mazda5 owner complaints

64 complaints filed with NHTSA on this vehicle , including 3 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.

tires 5 complaints shown

11 total in this category · moderate · avg repair $150 · see tires cluster analysis →
12/19/2011 ODI #10440468.0

My husband purchased a brand new 2009 mazda5 and in february 10th 2011, as I was driving my tire lost all air, the valve had snapped in half. The dealer said I must have hit something but I know I didn't, I would have felt something if it was strong enough to break the valve, plus there was nothing on the side of the road close enough to hit the car. They made me pay $150 to replace it. In may 29th I was pumping air and it happened again on a different tire. At this time I had 37,200 miles. I called Mazda and the representative said that they never heard of this problem and it wasn't covered. I google it and there are plenty of people complaining about the same and I even saw some reports of Mazda knowing about faulty valves. I had another one break on december 15th, this was #3. This is b

12/09/2011 31,600 mi ODI #10439224.0

On dec.8,2011, I was driving eastbound on interstate hwy 167., the rear end of the vehicle on the passenger side had gone flat. I was able to get on the auxiliary road without getting into an accident. I inspected the tire and could not find any holes. I used a portable tire inflater and drove approximately 1/4 mile to a tire repair station. The tire was removed and upon closer inspection, it was revealed that the entire inner side of the tire had been worn off. The mechanic checked the other tires and showed me that the same type of wear was event on the rear drivers side tire. It was then that the mechanic informed me that this was common in mazdas' and that a simple part has been used on mazda5s' to correct the problem. I take my vehicle for regular checkups and fluid changes every fo

10/01/2012 26,500 mi ODI #10478046.0

While driving at 70mph on us23 in michigan, TPMS low pressure telltale illuminated. Within 30 secs, vehicle began to pull hard to the left. Pulled off the side of this 4 lane 70mph highway in the rain to investigate. Left front tire completely flat. Nut holding the TPMS sensor to the rim was missing & had corroded, allowing the TPMS sensor to fall inside tire cavity, resulting in rapid air loss. Threads of TPMS sensor exhibited corrosion. Drove vehicle to GMC dealership in milan mi which confirmed the TPMS sensor nut failure due to corrosion. Tire destroyed, rim edge chewed up. Contacted Mazda usa and they would not offer any consideration, stating that the 3 year warranty had expired 1 month prior, and that corrosion was not covered beyond 3 years. I stated that this isn't a cosm

09/22/2012 48,000 mi ODI #10476761.0

TPMS sensor-valve slow leak: four new tires (pirelli p6 four seasons) installed at Mazda dealer on jan 2011. The original TPMS sensor-valves where used on the new tires. After that the TPMS warning light would go on every couple of weeks. I would check the pressure in all the tires using a digital gauge which showed slightly low pressure (high 20?s PSI) in one tire, the same tire each time. I would inflate the tire to the correct pressure. One reason I am reporting this is that there is a well-documented history of TPMS sensor valves breaking easily when putting air in the tire. The more one has to inflate the tires the more likely the TPMS sensor-values will break. *tr

09/22/2012 48,000 mi ODI #10476763.0

TPMS sensor-valve failure: I was driving to work going about 40 MPH when TPMS light went on. I could not pull off immediately because of road conditions. Shortly after that I could hear the sound of a very flat tire. When I managed to pull off and check the tires, one was completely flat. Tire was too damaged to re-inflate. The relatively new tire and the TPMS sensor had to be replaced. *tr

engine 4 complaints shown

5 total in this category · severe · avg repair $3,100 · see engine cluster analysis →
12/13/2019 163,000 mi ODI #11288857.0

Tl* the contact owns a 2009 Mazda 5. The contact stated that the vehicle would not start. On one occasion, the vehicle broke down in the middle of a street and was towed to the contact's home. The contact had a mechanic inspect the vehicle who stated that the fuel pump could be the cause of the failure. The dealer and manufacturer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was 163,000.

11/22/2017 150,000 mi ODI #11048065.0

Tl* the contact owns a 2009 Mazda 5. While the contact's son was driving 45 MPH, the driver heard a grinding and clunking noise. The vehicle was taken to an independent mechanic where it was diagnosed that the motor mounts failed and shifted the engine forward, which caused the cv joints and engine head to fail. The vehicle was not repaired. A dealer was not contacted. The manufacturer was not made aware of the failure. The approximate failure mileage was 150,000.

10/21/2010 Fire ODI #10361508.0

Fire in engine compartment, driver's side near front located at the fan controller unit. Electrical high-resistance connection due to improper length of wire in harness causing loose connection in controller unit. *tr

10/19/2010 Fire ODI #10361235.0

Fire at fan controller located at front of driver's side engine compartment. *tr

electrical 3 complaints shown

6 total in this category · moderate · avg repair $850 · see electrical cluster analysis →
12/09/2022 ODI #11496818.0

The headlights on this car are dangerously dim. Like the turn signals overpower them levels of dim. I’ve replaced the bulbs, the battery, cleaned all the connections, replaced the alternator, nothing makes a difference.

09/27/2021 ODI #11434463.0

Intermittently, the doors will not unlock when inside the vehicle, effectively trapping the occupants inside. Additionally, the locks will fail to lock or lock with either the key or the remote fob. trapping occupants inside or prohibiting someone on the outside from getting in to retrieve children inside.

09/27/2016 30,000 mi ODI #10910066.0

The alarm keeps going off for no reason. I had this problem for long time. I turn it off and it will go off again, this is almost daily.

steering 3 complaints shown

17 total in this category · severe · avg repair $700 · see steering cluster analysis →
09/27/2010 25,000 mi ODI #10357931.0

2009 Mazda 5 power steering failure - power steering fails completely without warning while driving. - has occurred on 5 different occasions. Warning light illuminates - problem will usually go away after a re-start but sometimes returns. VIN [xxx] - Mazda indicates this unit is not part of their recall. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

09/24/2010 18,000 mi ODI #10357335.0

Power steering light comes on during operation, unable to use power steering until the car has been turned off and back on. This has occurred twice while driving the vehicle. Received a recall notice; however the dealership says the parts are in short supply and cannot be fixed until at least december 2010. *tr

09/07/2010 14,912 mi ODI #10354077.0

Today september 6, 2010, lit the light of a malfunction in the steering system of a Mazda 5 2009, in heavy slow traffic, fortunately the car could drive to my house. Parked, went out and re-ignite the engine and the light disappeared. *tr

suspension 2 complaints shown

8 total in this category · moderate · avg repair $900 · see suspension cluster analysis →
12/05/2012 48,000 mi ODI #10487395.0

I purchased a used 2009 mazda5 knowing that it needed tires. After buying new tires I had the car aligned. I was told the alignment was "within spec" despite the fact that the rear camber was set in such a manner that the tires shop said I'd be lucky to get 15,000 miles out of my new tires. I was also informed that there was no adjustment for rear camber without buying a $600 camber kit. I took it to the dealer, assuming they had more experience with the car, but was told the same thing. In order to properly align the car I would have to buy an aftermarket kit. I believe this is a safety issue because with the extreme and unadjustable negative camber tires can wear down to the cord on the inside edge while looking nearly new on the outer edge. All this happens rather quickly while

09/26/2012 ODI #10477180.0

Left rear shock failed at 21222 miles on march 23, 2012, covered by warranty. Right rear shocked failed at 28073 miles on october 20, 2012. Mazda refused to replace right rear shock on march 23, 2012 due to no visible failure at this time. Mazda would not replace right rear shock unless I paid for it on september 20, 2012 due to lapse of warranty. These shocks have shown a history of failure at low mileage and Mazda should be forced to recall these shocks due to their potential to cause loss of vehicle control. *tr

body 1 complaint shown

3 total in this category · severe · avg repair $1,500 · see body cluster analysis →
11/06/2014 120,000 mi Crash ODI #10653224.0

Gas pedal is too close to the brake pedal. I often have accelerated depressing the wrong pedal due to the extreme close proximity. While pulling up to the garage hit the gas pedal instead of the breaks and caused both vehicle and garage damage. I have thought to complain about this many times. The front end of the vehicle was damaged and the garage masonry has bricks and block work damage. Two of my wheels have been warped. I have only a medium foot size 10. This is dangerous for anyone. *tr

other 1 complaint shown

10/14/2017 ODI #11033318.0

The car dealershop didn't inform me about this car had 3 recall ,and I need to cancel the contract.I haven't pick up the car yet.if dealer sold me defected car with recall problem,I want to protect myself from fraud.

wheels 1 complaint shown

09/25/2014 71,000 mi ODI #10639159.0

Went to inflate tires, valve stem broke and tire went completely flat. I was lucky that this happened when the car wasn't moving - I have read about the valves failing at highway speed, when it could have caused an accident. *tr

Showing 300 of 64 total complaints. The full federal record is available at nhtsa.gov/vehicle/2009/Mazda/Mazda5#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-07-21. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
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