2009 Mercedes-Benz E-Class owner complaints

Gasoline odor when fill up gas tank, and it stay smell gas odor badly until gas tank drop to 3/4. This is common issue as stated in reference tsb no. P-47-10-63. I called mb at at 800-367-6372 but they refuse to fix my car under extended warranty

Seat heater in back of drivers seat shorted and sparked, shocking driver. *tr

Strong odor of gasoline fumes from car, especially after refueling. Fume smell goes away as tank level goes down. Brought car to fletcher jones motor cars in newport beach, ca, and they reported a high gas tank fuel leak, with gasoline building up in body behind rear driver's seat. This happens to be where my 8-year old son sits in the car - on top of explosive gasoline. Mercedes benz denies there is any problem with the e350 fuel tank, even though there are numerous reported problems. *tr

The inside cabin of my 2009 Mercedes benz e-350 consistently smells like gasoline. My garage always smells like gasoline is emitting from the vehicle.

I was changing lanes and went to accelerate when the vehicle completely lost power. The cause of the loss of power is a plastic(yes plastic) rod that opens the intake to initiate turbo boost. The fact that his rod is made of plastic that can break so easily when you step on the gas pedal is dangerous. Mercedes benz is supposed to make a quality car that is very costly and it is shameful that it is made so shoddy creating a false sense of safety and quality. I am lucky to be alive and now have to fix this junk. *tr

The contact owns a 2009 Mercedes-Benz E350. The contact stated while driving 30 MPH, the contact felt heat coming from the rear of the front driver seat and noticed smoke coming from the rear of the seat, causing the back of the driver’s seat to catch on fire. The contact was to pull over and noticed that the back of his shirt had caught on fire as well, the contact was not injured. The contact was able to stop the fire by pouring water on the seat. No police report was filed. The vehicle was taken to the dealer, but it was not diagnosed, but the front driver seat was replaced, but the failure reoccurred. The manufacturer was contacted, and they agreed to replace the front seat. The failure mileage was 38,000.

Tl* the contact owns a 2009 Mercedes-benz e350 wagon. While the contact's spouse was driving approximately 35 MPH, the driver's side heated seat caught fire. The driver sustained a minor burn, which did not require medical attention. The vehicle was taken to Mercedes-benz of alexandria (200 s pickett st, alexandria, va 22304, (703) 341-2100) where it was diagnosed that the wire to the seat warmer element fractured and caused an electrical short. The seat was not replaced. The contact stated that the dealer was awaiting a response as to whether or not the seat would be replaced. The manufacturer was made aware of the failure. The approximate failure mileage was 120,160.

Tl* the contact owns a 2009 Mercedes-benz e350. Each time the contact fueled the vehicle, she noticed an oder of fuel around the vehicle. The vehicle was taken to Mercedes-benz of oxnard (located at 1511 auto center dr, oxnard, ca 93036) where it was diagnosed that the fuel tank had a leak and needed to be replaced. The vehicle was not repaired due to the repair fees. The manufacturer was notified of the failure and informed the contact that the vehicle was out of warranty. No further assistance was offered. The approximate failure mileage was 165,000.

Gasoline odor is noticed when fuel is added to the fuel tank. It is very noticeable when car is parked in the garage for over 5 minutes after a recent fuel fill. The odor is very strong and has caused household members to have headaches. I am forced to park the car outside due to this odor. I also noticed gasoline spilling on the floor near the fuel tank area.

Fuel leaking from fuel sending unit and puddling on top of tank. My whole garage is full of fuel vapor! Not to mention if it contacted a hot part on the car. I just found out this is a "known issue". *tr

I’m smelling gas fumes inside and outside of the car. I heard there was a 15 yr warranty on E Class with this issue.

On thursday afternoon, october 1 the driver's seat of my 2009 e350w Mercedes benz burst into flames while I was driving. The heat and flames from the fire burned my shirt. My left side was also burned. Since I was traveling at 35 MPH, I was able to pull over safely, leap from the car and put out the fire. It was only by god's grace that I avoided a serious accident with life threatening injuries and possibly fatalities. I immediately called the beverly hills Mercedes benz service center to alert them of the problem. I had the car towed to the service center friday morning. A loaner car was not available so I rented a car from hertz. Today carlos muedano, service advisor, said I would be billed $1,500 for repairs. This car has 37,770 miles on the odometer, roughly 6,000 miles per

2 highway stallings: 1) dec.1. 2009 traveling on I-95 south at 70mph, check engine light on, car suddenly stalled, managed to pull to shoulder. Car towed to benz dealer 90 miles away. They changed a new fuel pump in charleston, sc. Continued driving on 2) dec.3,2009, after 400+ miles on I-95 south at 70mph, check engine light on, car suddenly stalled again, managed to pull to shoulder. Car towed to benz dealer in melbourne, florida. They changed another fuel pump and filter. Now I am driving with my finger crossed. *tr

Tl* the contact owns a 2009 Mercedes benz e350. After refueling the vehicle, there was a strong odor of fuel coming from the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed that the fuel tank and the fuel pump needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was 60,000. Updated 05/03/16*lj the consumer stated the vehicle was repaired. Updated 05/04/16. *jb

Tl* the contact owns a 2009 Mercedes-benz e350. The contact was driving 1 MPH and attempting to park the vehicle when the bumper became caught onto the cement barrier. The contact attempted to reverse but to no avail. She then lifted the bumper to release the vehicle from the cement barrier. She stated there was a flap that was attached to the bumper that became caught onto the cement barrier. The entire front end of the vehicle was damaged. A police report was filed. The vehicle was taken to the dealer and the dealer advised the contact to reverse the vehicle into those types of parking spaces. The failure occurred twice. The contact called the manufacturer and they advised her also to reverse the vehicle into certain types of parking barriers. The vehicle was repaired. The failure

Tl*the contact owns a 2009 Mercedes benz e350. The contact stated that the undercarriage shield became lodged on parking bumpers and other road objects. The shield caused the bumper to fracture from the vehicle whenever it became lodged on an object. The dealer advised the contact to drive cautiously. The vehicle was repaired. The failure mileage was approximately 1,000 and the current mileage was approximately 24,000.

The wiring in the trunk that goes to the rear brake and license plate lights failed and opens the trunk failed. It was not possible to open the trunk with the remote or the button in the car. The only way was to use the valet key. There was also a warning in the dash about all of these lights being out. I took the car to a repair shop and they found the ground wire in the wiring harness between the trunk liner and the trunk lid had broken due to excessive wear. *tr

Called Mercedes corporate re this problem and they deined there is a recal. Not true Mercedes-benz usa is recalling 2007-2009 e350 4matic wagons warns the u.s. National highway traffic safety administration. About 3,600 of the e350 wagons have a load leveling rear suspension system that may fail, reducing a driver's control and increase the risk of a crash, says NHTSA. In august, the company is expected to begin notifying owners of 2007-2009 Mercedes-benz e350 cars affected by this recall. They will be instructed to bring in their e350s to local dealerships where mechanics will inspect and replace the level control connecting rod for free. For more information, consumers can call Mercedes-benz toll-free customer support at: 800-367-6372. Source: recall: 2007=2009 Mercedes be

Tl* the contact owns a 2009 Mercedes-benz e320. While driving various speeds, the vehicle failed to accelerate when the accelerator pedal was depressed. There were no warning indicators illuminated. The hesitation was persistent. The dealer diagnosed that the inlet port shutoff motor and linkage failed and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 64,818.

Our 2009 Mercedes e350 has only 39,574 miles on it. On october 26, 2016, the check engine light came on, the vehicle started shaking, and there was no power when accelerating. It was towed to the Mercedes dealership in arcadia, ca. We were told by the dealership that the cam adjuster was defective and would need to be replaced at a cost of $2,671. Because the car has been driven for less than 40,000 miles, we asked the dealership's service and parts director if Mercedes would stand behind the quality of their products and help us with the safety issue. He told us to call the Mercedes customer service at 800-222-0100. An "executive referral manager" named irene gave us a call and said that the offer from Mercedes was a 15% discount. Based on our previous experience, that is the s