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ProblemsByVin Index / 2009-SATURN-VUE / COMPLAINTS
Full complaint record · NHTSA

2009 Saturn Vue owner complaints

125 complaints filed with NHTSA on this vehicle , including 5 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.

electrical 8 complaints shown

32 total in this category · moderate · avg repair $850 · see electrical cluster analysis →
12/23/2013 69,000 mi ODI #10557072.0

Tl* the contact owns a 2009 Saturn vue. The contact was driving approximately 45 MPH when the emissions plunge overflow sensor warning light illuminated. The contact then noticed a burning odor inside the vehicle and smoke coming from the rear hatch. The contact stated that the dash display indicated that the doors were ajar but they were locked and the rear passenger was unable to open the door to exit the vehicle during the incident. The fuse was removed from the brake light which stopped the smoke. The vehicle was diagnosed and no repairs were performed. The contact was informed that the electrical wires were damaged from contact with the license tag which caused the defect. The manufacturer was notified and no solution was offered. The failure mileage was 69,000. Updated 1/16/14*cn

12/22/2014 ODI #10660633.0

2009 Saturn vue. Driver states the engine stalled repeatedly, keys became stuck in ignition and the airbag and stability lights came on. *ta

12/16/2016 170,000 mi ODI #10935897.0

Tl* the contact owns a 2009 Saturn vue. The contact stated that the keys would not come out of the ignition while in the park position. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 170,000.

12/05/2017 51,000 mi ODI #11052428.0

Unable to turn vehicle off while in park. Key gets stuck at acc.

11/03/2012 49,094 mi ODI #10483239.0

While driving at approximately 30 MPH parts of the instrument cluster failed. This included the speedometer, electronic stability control and driver information center. Driver pulled over and turned off the vehicle. Restarting the vehicle did not correct the condition. The vehicle was driven approximately a mile to home and shut off. Starting the vehicle later resulted in the components working properly. Note that on previous occasions the dic (driver information center) has reset itself. Vehicle has never been in an accident and is maintained in excellent condition. *tr

10/31/2014 78,000 mi ODI #10651721.0

Tl* the contact owns a 2009 Saturn vue. The contact stated that the key failed to release from the ignition as the air bag and stability trac warning lights illuminated. Also, the contact mentioned that the vehicle stalled. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The VIN was unavailable. The approximate failure mileage was 78,000.

10/29/2010 19,000 mi ODI #10362930.0

Tl*the contact owns a 2009 Saturn vue hybrid. While driving 65 MPH and exiting the freeway, the vehicle lost power steering and would not slow down when the brake pedal was depressed. The check engine, brake and ABS lights illuminated. The contact pulled over but the vehicle would not restart after being turned off. The vehicle was towed to an authorized dealer where the contact was informed that the hybrid battery needed to be replaced; the vehicle had not been repaired as the parts were on backorder. The contact called the manufacturer who offered no assistance. The failure mileage was approximately 19,000.

10/24/2010 19,000 mi ODI #10362102.0

My 2009 Saturn vue hybrid was purchases in jan 2009. Since that time my car battery has died 4 times. When I took it to the Saturn dealer in savannah they said there was nothing wrong with the battery but my hybrid battery had a recall. After 10 days the vehicle was released back to me with a new hybrid battery however, the 12 v continues to die. The gm dealer in hinesville ga said that batteries will die in extreme conditions. I live in se georgia. I have no GPS, radar detector, mps player , dvd player etc plugged into my vue to account for weather or battery drain. I purchased this vehicle to transport my granddaughter to doc appt, soccer, shopping and daycare knowing that by uses a hybrid I was being kinder to the environment. When my battery died last night I contacted on star to r

steering 3 complaints shown

39 total in this category · critical · avg repair $700 · see steering cluster analysis →
12/29/2014 90,000 mi ODI #10668744.0

Since april 2014 our 2009 Saturn vue has experienced a loss of steering assist which requires both hands for steering at low speed. Recently we received a recall for our 2007 GMC acadia. The recall is for the same conditions we experience with our Saturn. As both vehicles have the same power train to the best of my knowledge I believe the recall should be expanded by gm. *tr

12/12/2017 103,000 mi 1 fatal ODI #11054381.0

Hi my name is [xxx]. I am having difficulties with the power steering in my 2009 Saturn vue xe. This had been on ongoing problem approximately one month. I was instructed to return the car to the dealership for diagnosis. The warranty on my Saturn is no longer needed service. The power steering problem has gotten much more worse over the course of time. It is becoming more and more difficult to maneuver or turn my vue. I am a 65 year old and my strength isn't where it used to be. The first time the steering went out I almost got into an accident. I also understand that there was a recall for my exact car model. Yes, I was told the recall was not for my specific model. But, as times get harder and harder I really don't have the finances to fix this car. Would you guys be willing to extend m

10/28/2019 121,000 mi ODI #11271681.0

Key would not come out after putting car in park. Took it to myers autoworld, they found the shifter switch was bad.

powertrain 2 complaints shown

12 total in this category · severe · avg repair $2,500 · see powertrain cluster analysis →
12/27/2020 160,000 mi Crash ODI #11385133.0

While I am driving I have had intermittent incidents that cannot be replicated. "stabilitrak" warning light has not turned off. I have lost control of my vehicle while driving twice but was able to pull over after a few seconds. The vehicle will lose power to the dash. When I am turning the steering wheel gets very hard to turn and will turn off the radio. This will cause the car to loose power while driving. Then when I turn the car off I will be unable to get the key out or turn the vehicle on. I will have to restart the vehicle. I have replaced the battery twice and the alternator twice and this helped for 2 months then the problem persisted. I also replaced the wheel sensors to no avail. I have taken to 3 mechanics but they cannot replicate the issue. When the vehicle is in park, I wi

10/24/2020 121,000 mi ODI #11366159.0

The vehicle has only 122,000 and is in good physical condition, yet the transmission is slipping badly. After doing some investigation, we found out that this is often the case for this model and year after 120,000 miles. We brought it into our local gm dealer/shop and they told us it needs a new transmission, which ranges from rebuilt at $2500 and new for over $4000. This seems very wrong considering kbb says it books for $4500?

suspension 1 complaint shown

12/29/2015 119,000 mi ODI #10816688.0

The selling dealership lists this vehicles current condition as, "suburb condition." the following inspection comments were provided to me when at this dealership: a) drivers side sun visor broken, doesn't stay in place; b) left front headlight out; c) no heat control (always blowing cold); d) drivers side lumbar adjuster broken off; e) air filter dirty; f) front and rear brakes at 3 mm. Recommend front and rear pads and rotors; g) "small" oil leak near transfer case; h) front sway bar links "rattle" over bumps. An estimate was provided for parts and labor costs, but did not include parts and labor costs for fixing the heat or the engine leak(s). Also, labor costs were not provided for repairing the lumbar support. The total cost for these repairs is several thousand dollars. Based on thes

cruise control 1 complaint shown

5 total in this category · moderate · avg repair $600 · see cruise control cluster analysis →
12/18/2014 93,700 mi ODI #10667092.0

Was on interstate with my 10 yr old daughter with me with cruise set at 75mph, lane was merging, so I accelerated to get past a semi to get over. Let up off gas and car kept accelerating faster. Hit brake and nothing happened. Car still kept accelerating. Turned off cruise and laid on brake but car still kept accelerating. Speed reached 110mph and cars were in front of me in all lanes. Finally put in neutral and engine revved up until finally a loud pop noise and it stopped accelerating. This is the 3rd time this has happened since I bought the car a couple of years ago. However this is the first time that I was unable to get it to stop accelerating. I was in fear for the life of my daughter and myself! I took it to the dealership and they were unable to duplicate issue. They recommended

airbags 1 complaint shown

8 total in this category · severe · avg repair $1,100 · see airbags cluster analysis →
12/14/2016 116,000 mi Crash ODI #10935222.0

Driving vehicle around 55mph veered off onto loose gravel. Hit a drain culvert flew into the air, slammed down into a ditch, and hit several cut telephone poles used as landscape decorations with no front air bag deployment. Received medical attention and filed police reports. *tr

visibility 1 complaint shown

3 total in this category · moderate · avg repair $350 · see visibility cluster analysis →
11/23/2015 80,000 mi ODI #10806295.0

The rear defroster does not work. When you press the rear defroster windshield wiper fluid pours out of the vehicle. No defrosting happens

brakes 1 complaint shown

6 total in this category · severe · avg repair $450 · see brakes cluster analysis →
11/10/2015 134,000 mi ODI #10789473.0

August 2015 I was on my way home from work around 6:25pm on I-75 the engine started revving and RPM were high and truch felt like I was pushing gas and brake pedal at same time. Check engine light comes on. I thought the transmission was failing. Called onstar for a diagnostic and was told the code is p0340, continue to drive and if more issues take in to dealer. All of a sudden my speed went from 65 to 30 and even though I was flooring gas pedal it would go no more than 20-30 MPH. I frantically, somehow was able to maneuver 5-6 lanes of traffic and pull over onto the shoulder. Needless to say I had to be towed. It was only by the grace of god that I was not hit nor caused someone else to have an accident on I-75 in busy atlanta. I was 50 miles away from home and had to get a ride home

other 1 complaint shown

11/10/2015 134,000 mi 1 injury ODI #10789501.0

The check engine lights was supposed to be due to a catalytic converter was a sure fix, I paid 700 to replace and a day after picking up from my mechanic it is doing it again. It was hesitant at first but then it started again and got worse. The RPM accelerating but speedometer slowing down. I took it back to my mechanic, he read something to me about the replacement of converter, it said to drive it for 1 hour at high speeds to burn off inside the new converter, reset the light which should fix the problem. I had already driven for 1 hour because I live an hour away. I head home and as I'm getting on the entrance ramp to I-75 something came through my vents and in my throat and chest and I start coughing really bad and tightness in chest. I got up to 55mph and the truck started jerking

body 1 complaint shown

4 total in this category · severe · avg repair $1,500 · see body cluster analysis →
10/20/2010 15,000 mi 1 injury ODI #10361429.0

1. The interior driver side door handle is "chrome" covered and has caused cuts that required a 'butterfly' stitching. 2. Every time I open the door I get cut 3. I have contacted Saturn for almost a year to repair this to no avail. 1. The tire pressure sensors are on backwards. If my left front tire is going flat the sensors and lights say it's the left rear tire. 2. This happens each time my tire gets low and I just figured out the problem 3 months ago. It causes me to over inflate the incorrect tire and the low tire is still low on air. 3. I have contacted Saturn for almost a year about this and they have not helped. *tr

Showing 300 of 125 total complaints. The full federal record is available at nhtsa.gov/vehicle/2009/Saturn/Vue#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-06-28. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
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