Fuel pump cracked and was leaking fuel on my garage floor which could case a catastrophic fire.
2010 Audi Q7 owner complaints
29 complaints filed with NHTSA on this vehicle . Showing the 300 most recent — grouped by category for scanning.
other 4 complaints shown
Large fuel leak from fuel pump flange. Vehicle has had the recall 20W9 performed in 2018 as can be seen by the black butyl sticker on the assembly. However, this failed to prevent the flange from cracking and subsequently creating a large fuel leak. This is the very failure the recall was intended to prevent. Part is available for inspection if necessary as well as work order from original recall.
Tl* the contact owns a 2010 Audi q7. The contact noticed a strong fuel odor near the rear driver's side door. The contact mentioned that the vehicle was repaired per NHTSA campaign number: 16v660000 (fuel system, gasoline) in 2016. The vehicle was not taken to a dealer for diagnostic testing or repairs. Audi albuquerque (8900 pan american fwy ne, albuquerque, nm 87113, (505) 821-4000) was contacted and informed the contact that the vehicle was not included in the second recall for the failure. The dealer stated that the vehicle needed to be diagnosed. The vehicle was not taken to a dealer or independent mechanic for diagnostic testing or repairs. The manufacturer was not made aware of the failure. The failure mileage was approximately 135,000.
Tl* the contact owns a 2010 Audi q7. When the brake pedal was depressed and released, there was an abnormal odor of fuel inside the vehicle. The failure recurred continuously. The vehicle was taken to a dealer where it was diagnosed that the fuel pump cap needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 72,000. Ma 10/16/15 updated 11/28/217*cn
fuel system 4 complaints shown
Tdi high pressure fuel pump failure while accelerating from red light. This resulted in loss of power steering, power brakes and steering wheel locked while pulling car over. Had car been traveling at high speed or less experienced driver it would have resulted in an accident. *tr
As driving onto the highway, when accelerating to get to highway speed vehicle lost power went into limp mode and was not able to accelerate. Was almost rearended by tractor trailer because of this ( had to pull onto the shoulder to get out of the way). Also the glow plug indicator light started flashing and check engine light came one. Took the car to the dealer ( Audi of fairfield ct) they found that there was a problem with the hpfp metal shavings in the fuel system and they have to replace the entire fuel system. They also said that it might be from putting gasoline instead of diesel fuel, but I am sure I have always used diesel as I kept all receipts from gasstations. They will replace the entire fuel system at no cost to me, under the warranty, but I think it is a problem that needs
This is a tdi version of the q7. The high pressure fuel pump failed during normal use and sent metal parts through the fuel lines, through the fuel filter and into the combustion chambers. As a result, the engine ceased and we were left stranded in the middle of the road on a winding canyon road. The engine block was damaged; the crank shaft bent, the pistons damaged the heads and many other parts were destroyed. The car was repaired by an Audi dealer and required all new fuel components (bumper to bumper) and a new engine. The car was in the shop for over a month. *tr
I have an Audi q7 2010. June 2013, my husband, 4 yr old son and I were driving on the freeway going with the flow of traffic. The car started shaking violently and decelerated to 20 miles per hour. My husband pushed the gas pedal over and over and the car would not speed up. Luckily no one was hurt, however we were very scared. We were able to pull to the emergency lane and make it to the Audi dealership close by. January 2014, I was heading to pick up my son from school and the car started shaking violently again- this time worse then before and came to a complete stop in the middle of traffic. The steering wheel locked up and I was stuck. The police were called because I was not in a safe place and the car had to be towed to the dealership. Dealer stated that they found fault in the fu
visibility 3 complaints shown
Driving at night on the highway in rain with wipers on, the passenger side wiper arm snapped in half creating a dangerous situation. Remaining calm, drove to my destination where I saw the wiper arm snapped off.
My family vehicle is a 2010 Audi q7 tdi, prestige edition. This is the vehicle we always take with the children, ages 1 and 2. Recently, we had an unknown battery drain, and so today I took the vehicle to the dealership to be serviced. Approximately 20 minutes into the drive, I heard what sounded like a gunshot inside the vehicle. I then realized the sunroof had exploded from the inside and there was glass everywhere. There were no rocks, and only a few vehicles a safe distance ahead of me - even so, a rock would have had to travel straight up and then straight down to shatter the sunroof in this manner. There were no bridges or underpasses. I was able to maintain control of the car, despite having shattered glass all over myself, in my hair, coffee mug, etc. This is probably the o
Vehicle was stationery in heavy rain. Turn windshield wipers on and within a few seconds passenger side wiper arm broke in half.
tires 3 complaints shown
Yokohama Parada Spec-x tire, R275/45/R20 tread separation from belt. Second tire to do so since the start of 2024. Had to buy another brand name and tire after second tire separated from belts on 07/03/2024, causing me to spend $983.59 on new tires. There definitely something wrong with this line of Yokohama tires.
The tread separation at edge top of tire, Yokohama Parada Spec-x P275/45R20. Driving on Highway I-44. Started filling a weird vibration in the steering wheel. Stopped and found tore tread on tire.
The tread started tearing away from the tire, and sidewall. Less than 5k on tires.
powertrain 2 complaints shown
Hi dear. i wanna Report and make a complaint, about some defect in my Audi SUV, i bought this vehicle with those problem. 1st ) all system in this vehicle are fork up, works intermittently, Screen, back up camera, Sound audio, Battery draining, Door key doesn't work, Airbag, Electric defect, Truck back door doesn't close proprely, 4 module in this vehicle don't work. As i submit photo of all defect. I request Recall this vehicle to set up all those defect. i have already spent a lot of money for those defect, it doesn't fix.
My 2010 Audi q7 has a serious braking issue. When the engine is started, if you put the vehicle into drive, it will roll forward and the brake will not stop the rolling. You must wait roughly 1 minute for the vehicle to not roll. The time is shorter in the summer, and longer in the winter. The brakes do not work, and it is as if the computer has a glitch. I will depress the brake, and the vehicle will roll forward about 10 feet. This happens in both reverse and forward. My concern is that one could start the car, immediately put it into gear, and hit a pendestrian, child, or other property and not be able to stop the car unless they intuitively know to put the car in neutral or park, which most drivers will not do. I am willing to show this to an NHTSA representative. I be
electrical 2 complaints shown
The contact owns a 2010 Audi Q7. The contact stated that after having the car washed, the radio was operating on and off independently. The contact mentioned that every time that it rained the failure recurred and the heated seat was operating on and off independently. The vehicle was taken to the dealer where it was diagnosed that the amplifier needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 76,000.
The following incident has occurred twice. The only common factor I can identify is a great deal of rain prior to this. My tailgate has opened twice by itself. When this occurs, it takes several minutes to close. I've had the dealer look at it. They claimed to have virtually taken the whole thing apart, and cannot find the source of this problem. *tr
engine 1 complaint shown
My 2010 Audi q7 with 59k miles engine light came on and it was starting pretty rough. I brought it 200 yards up the street to my local garage and they said it's a bigger deal and to bring it to the dealership. They told me it's a timing chain issue and I looked it up and saw the class action lawsuit, recall, and settlement on most Audi's - but seemed to exclude q7. Researching, I found out Audi decided in 2008 to change their timing chain. Even tho I showed them the maintenance records of oil changes less than 10k miles, they declined to pick up the cost of the repair.this is clearly a recall issue.