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ProblemsByVin Index / 2010-BUICK-LACROSSE / COMPLAINTS
Full complaint record · NHTSA

2010 Buick LaCrosse owner complaints

189 complaints filed with NHTSA on this vehicle , including 6 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.

other 4 complaints shown

12/29/2010 6,331 mi ODI #10374165.0

As I was driving down a main route with high traffic travelling approximately 35 MPH the car felt as if someone stepped on the brakes twice. The car slowed down abruptly almost to a stop. I pulled over to the side of the road and shut off the vehicle. I was 1/2 mile from my house so I decided to proceed home. I started up the car and slowly drove down the road. Within minutes the brakes automatically applied themselves again slowing the vehicle dramatically. I proceeded to drive to my garage and called the dealership in the morning. They sent a tow truck and towed it to the dealership to repair where it has been since 12/23/10. This is a major safety problem. I will never drive that car again.

12/20/2019 ODI #11290343.0

This is a hazardous issue. I can be driving and the car stalls out engine reduce, traction light comes on, and everything starts to act up. The heat stops working as well

12/10/2019 114,000 mi ODI #11288108.0

I have an 2010 Buick lacrosse cxl I've had for 8years within those years I've replaced the catalytic converter 2x which is pretty pricey considering theirs 3parts. This recent time it was replaced there was gas in the oil. My mechanic states it because of the high pressure fuel pump. Which I feel should be replaced by Buick there's no way I should be changing a converter this often.

11/26/2017 117,000 mi 2 injuries ODI #11048454.0

Sold a lemon car by drivetime financed through bridgecrest financial llc I purchased the car 12/22/2016 and have been reporting problems since I drove off the lot. I live beyond 300 miles of the location where I purchased the vehicle

visibility 3 complaints shown

9 total in this category · moderate · avg repair $350 · see visibility cluster analysis →
12/27/2010 2,558 mi ODI #10372485.0

Tl*the contact owns a 2010 Buick lacrosse. The contact stated that the rear window defroster failed. The dealer disconnected the battery and rebooted the computer which was only a temporary fix. The contact took the vehicle back to the dealer where it was being held and checked for possible electrical problems. The current and failure mileages were 2,558.

12/18/2009 ODI #10296373.0

Tl* the contact owns a 2010 Buick lacrosse. While driving he noticed that the side mirrors have a large blind spot. Also the seat belt connector latch was located too low inside of the vehicle. The vehicle was taken to the dealership where the contact was informed that the problems could not be serviced. The current and failure mileages were 400.

11/28/2014 40,000 mi ODI #10661193.0

Tl* the contact owns a 2010 Buick lacrosse. While the vehicle was parked or in motion, all of the windows frosted over. No warning lights illuminated. The failure occurred monthly. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 40,000. Updated 01/07/14*lj updated 9/7/2017*cn

electrical 3 complaints shown

43 total in this category · severe · avg repair $850 · see electrical cluster analysis →
12/24/2014 Fire ODI #10661669.0

2010 Buick lucerne rear fuse block malfunctioned and caught fire *cn

12/16/2025 ODI #11705471.0

I purchased a vehicle August 2, 2024 from Kingdom auto sales. The car was inspected July 2024 in which it passed shortly after the car wouldn’t go over 40 mph. It would say it’s an over speed. The car runs hot and the parking assist light won’t go off May 25, 2025 I was driving on the highway in the car lost power and the speed was reduced after getting off the highway lost control of the steering wheel due to the stability and hit a guard rail. no reports was made. I contacted the dealership in which I haven’t been contacted and problem not resolved.

12/02/2014 50,076 mi Fire ODI #10661818.0

Tl* the contact owns a 2010 Buick lacrosse. The contact stated that the vehicle failed to start on the first attempt. The vehicle was taken to the dealer where it was diagnosed that the alternator and the water pump needed to be replaced. The vehicle was repaired. The contact also stated that the thermostat failed causing the vehicle to emit smoke. The vehicle was taken to the dealer where it was diagnosed that the thermostat needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 50,076.

steering 3 complaints shown

17 total in this category · severe · avg repair $700 · see steering cluster analysis →
12/10/2019 129,000 mi Crash ODI #11288122.0

I was driving out a navy federal bank in augusta georgia and when making a left turn, my steering wheel locked and caused me to crash into a light pole and ruined my entire front end of my vehicle. It locked as if the car wasn't there in motion and as if it was a safety procedure for the steering wheel.

12/09/2014 49,651 mi ODI #10663157.0

Engine quit causing brakes and steering to become inoperative. This is the 5th time this has happened. I have previously reported this to NHTSA and general motors.I never received a response from gm. I took the vehicle to my dealer and the only thing they did was reprogram the vehicle but apparently it did no good. I think the problem is in the ignition system. *tr

11/22/2010 83,000 mi Crash ODI #10367100.0

Lost steering on my 2007 Buick lacrosse on the highway while taken a sharp turn the steering would not turn which resulted in a high speed crash. *tr

engine 2 complaints shown

20 total in this category · severe · avg repair $3,100 · see engine cluster analysis →
12/21/2016 52,000 mi ODI #10936806.0

Reduced engine power-while driving 30mph the vehicle will randomly reduce engine power and caused the vehicle to stall. I had to pull over and restart my vehicle 2 twice to make it home safely. Gm has a service bulletin out to repair 2010-2011 buck lacrosse only manufactured at specific plants. Gm dealer states I have same defective throttle that was manufactured in 2010-2011 lacrosse and causes the engine to fail while driving the vehicle however gm is saying that no matter if the part is defective it matters which plant made my car and that I should have take an extend warranty. My car just reached 52k miles this month and I could have lost my life and my children's lives by this happening to me over 10 times in 2 weeks. *tr

11/30/2010 7,800 mi Fire ODI #10368284.0

Tl*the contact owns a 2010 Buick lacrosse. While the vehicle was parked, it suddenly caught fire. The fire department extinguished the fire; a report was filed. The vehicle was destroyed. The origin of the fire was unknown. The manufacturer sent a representative who inspected the vehicle but could not find the acuse. The failure mileage was 7,800. Updated 3/7/11 *cn updated 04/25/11

brakes 2 complaints shown

7 total in this category · moderate · avg repair $450 · see brakes cluster analysis →
12/09/2021 ODI #11443235.0

antilock brake system-the round magnetic sensor that is attached to the wheel bearing hub-had both back ones have parts of the magnet ring break off and one front one completely fall off. this causes loss of antilock brake system. this happened within the last two years.

11/26/2014 44,872 mi ODI #10661099.0

3/28/14: took car to dealership as my brake pedal was appx. One inch from the floor when depressed while stopping car. Was told brake pads, calipers & brake fluid were all okay. I was advised to monitor...that "condition was due to brake pads wearing & when brake pads wear, the pedal will move further down because pads have to travel farther in to press against the rotors". 5/28/14:returned car to dealership as brake pedal was almost touching the floor when depressed. They determined that my master cylinder had failed...was replaced. *tr

airbags 1 complaint shown

12 total in this category · severe · avg repair $1,100 · see airbags cluster analysis →
12/27/2018 78,000 mi ODI #11163745.0

Tl* the contact owns a 2010 Buick lacrosse. The contact stated that the air bag module was fractured and the air bag indicator did not illuminate. The vehicle was taken to jim ellis automotive group (5862 peachtree blvd, atlanta, georgia 30341, 770-234-8155), but no assistance was provided. The vehicle was not diagnosed, but the dealer stated that air bags would be replaced this week. The manufacturer was notified and did not assist. The failure mileage was 78,000.

suspension 1 complaint shown

13 total in this category · moderate · avg repair $900 · see suspension cluster analysis →
12/19/2017 ODI #11055434.0

I have taken my car to several shops in regards to my headlight and no one can figure it out. One headlight in out which are my low beams. The entire car has been rewired and still doesn't work. It pops on and off when it wants to but still the low beam headlight does not work.

lighting 1 complaint shown

4 total in this category · moderate · avg repair $250 · see lighting cluster analysis →
12/08/2014 ODI #10662706.0

We have had the vehicle since 10/16/2012 and just recently noticed the problem. Our left headlight will go out. The only way we noticed this was when we drove up to a store and noticed the reflection in the glass. We had the 2010 Buick serviced last week and mentioned it to the serviceman; he said he found nothing.. I heard approx 2 weeks ago on t.v. That the (---?--2009) Buick lacrosse head light or lights would go out. Should this include 2010 also.since our lights are on continuously, this happens day or night. *tr

Showing 300 of 189 total complaints. The full federal record is available at nhtsa.gov/vehicle/2010/Buick/LaCrosse#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-06-14. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
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