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2010 Dodge Journey electrical problems

moderate Owners of the 2010 Dodge Journey have filed 604 NHTSA complaints about the electrical, typically surfacing around 79,955 miles at roughly $850 to repair (U.S. federal records, as of July 2026). Source: NHTSA Office of Defects Investigation. See electrical across all vehicles →

Failure mileage
Complaints
604
Recalls
1
Avg fix
$850
electrical complaints on the Dodge Journey, by model year
Model yearelectrical complaints
2009 Journey 743
2010 Journey (this page) 604
2011 Journey 33
2012 Journey 99
2013 Journey 64
2014 Journey 90
4crashes
7fires

When does it fail?

Of the 604 electrical complaints filed for the 2010 Dodge Journey, here's the actual mileage breakdown — failures cluster heaviest at 100,000-125,000 mi.

0-25k
0 (0%)
25-50k
0 (0%)
50-75k
0 (0%)
75-100k
2 (28.6%)
100-125k
3 (42.9%)
125-150k
2 (28.6%)
150k+
0 (0%)

Each bar shows the share of total complaints filed at that mileage range. Peak failure window highlighted. Some owners report problems earlier; some make it well past 150,000 miles symptom-free. Maintenance habits and driving conditions shift the curve as much as mileage alone.

What stands out

Electrical accounts for 56% of every owner complaint on file for this vehicle — the dominant problem area across 12 categories tracked.

Among the 12 model years of Dodge Journey in our records for electrical problems, this one ranks #2 by owner-complaint volume.

Related recalls

severe NHTSA 14V373000 June 26, 2014

This defect can affect the safe operation of the airbag system

If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.

Fix: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.

Is there a fix? Manufacturer service bulletins

The manufacturer has issued service bulletins covering electrical on this vehicle — documented repair instructions, service campaigns, or warranty extensions sent to dealers. A TSB isn't a recall (it's not a free safety remedy), but it's the manufacturer acknowledging the issue and how to fix it.

Service Bulletin 9100226 Sep 2023

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.

full bulletin at NHTSA ↗
Service Bulletin 9100226 Sep 2023

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.

full bulletin at NHTSA ↗

Source: NHTSA manufacturer communications. Bring the bulletin number to your dealer or shop.

The failure pattern owners describe

The 2010 Dodge Journey electrical system generates recurring, hard-to-diagnose failures that leave owners stranded and unsettled. Most common: the vehicle won't start, requiring owners to wait from minutes to hours—sometimes overnight—before it cranks. All dash lights illuminate and accessories function, but the starter either clicks once or won't turn the engine at all. Owners report replacing batteries (sometimes multiple times in weeks), starters, alternators, ignition modules, and the Totally Integrated Power Module (TIPM)—yet failures persist after each repair.

A second major issue: the horn blasts unpredictably while the car is parked with the key removed or while driving, sometimes for hours. Owners resort to pulling horn fuses for safety. Random firing of alarms, windshield wipers, power windows, and headlights without human input occurs regularly. Battery drain forces daily jump-starts even with new batteries and working alternators.

Several owners describe complete electrical shutdown while driving—losing power steering, braking, and engine thrust at highway speeds. In two documented cases, smoke and fire erupted from the TIPM fuse box. Dealers consistently cannot replicate issues on-site, leaving owners undiagnosed and out of pocket for guesswork repairs. Even completed recalls (ignition module, TIPM) have failed to stop recurrence. Owners cite a known TIPM defect in online forums and litigation, yet Dodge has not issued an umbrella recall addressing the root cause.

Same Dodge Journey electrical reports on nearby years: 2009 · 2011 · 2012 · 2013

Failure modes owners describe

Intermittent no-start / click condition

Engine will not crank or turn over; dashboard lights and accessories work normally. Owner hears a single click or no sound at all when turning the key. Wait times to next successful start vary from 5 minutes to multiple hours. Condition recurs frequently even after replacement of battery, starter, ignition module, and TIPM.

When: Begins within 1–2 years of ownership; worsens over time. Often triggered or worsened when vehicle is hot after driving or sitting in direct sunlight.

Symptoms owners cite: Key turn produces a click but no engine rotation; All dashboard lights and accessories work normally; Sometimes shifting to neutral before turning key helps; Tapping the ignition switch sometimes triggers a start; Wait of 5 minutes to 3+ hours before vehicle will start

Repairs/costs cited: Owners cite replacement of battery, starter, alternator, ignition module, TIPM (fuse box), wireless ignition node (WIN) module, and neutral safety switch—costs $130–$968 per repair. Multiple replacements of the same component have not resolved the issue. Some dealers provide rental cars for extended diagnosis periods (weeks to months).

Recalls/TSBs owners mention: Recall 14V373000 (wireless ignition node module) issued; owners report problem persists after recall completion. Some dealerships state parts for the recall were canceled by Chrysler and did not arrive. Chrysler customer support told owners no further recalls apply once mileage exceeds ~100,000 miles. Dealer diagnostics often show 'no error found' on scan tools.

Battery drain / dead battery without electrical load

Battery dies overnight or after sitting for hours, even with a new battery installed. Jump-starting restores function temporarily. A good battery may die again within days or weeks. Owners report replacing the battery 2–6 times within months; alternator and TIPM (fuse box) have also been replaced without solving the drain.

When: Occurs within 1–2 years of ownership; may appear intermittent at first, then become chronic.

Symptoms owners cite: Battery fully dead after 1–3 days of inactivity; Jump-start works but battery drains again within days; New battery tested at auto parts store shows good condition; No obvious electrical load or lights left on; May require daily jump-starts for weeks

Repairs/costs cited: Owners cite replacing battery (multiple times, cost $100–$200 each), alternator ($200–$600), and TIPM. One owner discovered the radio was the culprit after unhooking it; the drain stopped. Another identified a faulty TIPM fuel pump relay. Typical diagnosis cost at dealership is $100–$200; mechanic diagnostics often inconclusive.

Recalls/TSBs owners mention: Dealership diagnostics found 'no errors' or 'no reason for drain' after full scans. One mechanic suspected the alarm circuit remained active even after disarming, slowly draining the battery. Chrysler has not issued a specific recall for battery drain.

Random horn activation

Horn sounds unpredictably while the vehicle is parked (engine off, key removed) or while driving, with no contact to the horn pad or key fob. Patterns vary from brief beeps to sustained blasts lasting seconds to minutes, at any time of day or night. Owners resort to removing horn fuses to stop the noise.

When: Begins within months to years of ownership. Often accompanied by random alarm activation or dashboard lights flashing.

Symptoms owners cite: Horn honks while parked and unoccupied; Horn sounds while driving on streets or highways; No one touching the steering wheel or horn pad; Key removed from ignition or fob inside house; Patterns unpredictable: short beeps or prolonged honking; Fuse removal silences horn but creates safety concern (no horn for warnings)

Repairs/costs cited: Owners have removed horn fuses as a workaround. Dealership attempted repairs include replacing horn switch, airbag clock spring, and TIPM. One dealer replaced the spring in the steering column; another suggested airbag replacement as a possible fix (not yet in a recall). Repairs have not permanently resolved the issue.

Recalls/TSBs owners mention: Dealership service advisors could not replicate the horn issue when the vehicle was in their shop, so no service was performed. Some dealers believed the TIPM recall would address it; owners report horn problems resumed 2 weeks to months after recall completion. No specific recall exists for the horn.

Engine stall while driving (loss of all electrical power)

Engine shuts off completely while driving at speeds ranging from 15 mph to 65 mph. Power steering, power braking, and engine thrust are lost simultaneously. Owner must coast to a safe stop and restart the vehicle. Multiple stalls on the same vehicle; some occur at highway speeds amid heavy traffic, creating acute crash risk.

When: Multiple incidents reported on single vehicles between late 2012 and 2015; one case occurred within a month of purchase.

Symptoms owners cite: Engine dies without warning while driving; Complete loss of power steering; Complete loss of power braking (brakes lock up or become heavy); No engine sound or response when attempting to restart immediately; Vehicle can be restarted after a few moments or key removal/reinsertion; Occurs at a curve, on a highway, over railroad tracks, or during normal driving

Repairs/costs cited: No parts replacement definitively resolved the stalling. Dealership diagnostics found 'nothing wrong' and could not replicate the failure. Owners note that a documented recall for the ignition switch (14V373000) was issued for this issue, but their VINs were not included in the recall.

Recalls/TSBs owners mention: Recall 14V373000 targets ignition switch defects but does not cover all VINs with the stalling complaint. Dealerships told owners their VIN was not part of any recall and refused service. Chrysler has not issued a broader recall to capture all stalling incidents.

Random loss of electrical functions while driving

While driving, specific electrical systems suddenly lose power—headlights, taillights, turn signals, windshield wipers, radio, dashboard lights, or ventilation—while the engine continues to run. Loss typically lasts seconds to minutes and functions spontaneously restore. In one case, smoke and a burning smell accompanied the failure.

When: Occurs intermittently over months or years. One incident occurred immediately after leaving a gas station.

Symptoms owners cite: Headlights, taillights, turn signals go dark mid-drive; Windshield wipers stop working or turn on by themselves; Radio or dashboard gauges go dark; Engine continues running; Power steering and braking may be affected; Smoke and burning smell from under dashboard or fuse box area; Functions typically return after several seconds to minutes

Repairs/costs cited: One owner reported a melted dashboard harness and damaged instrument cluster; dealership estimated $5,000 repair due to an 'electrical short' of unknown cause. Insurance declined coverage, calling it mechanical breakdown rather than a fire. No repairs have permanently prevented recurrence.

Recalls/TSBs owners mention: Dealership could not identify the root cause. One case cited a fuse warning on the dashboard. Chrysler has not issued a recall for random loss of electrical function.

TIPM-related fire / smoke from fuse box

Smoke and visible flame erupted from the fuse box (TIPM) after the vehicle was driven a short distance. In one case, the vehicle was immediately after an oil change at a dealership. Owner smelled burning and saw smoke under the dashboard; dashboard went dark temporarily and wipers activated by themselves. Fire grew visible within seconds.

When: Two documented incidents: one in April 2017 after routine service; another shortly after a gas fill-up.

Symptoms owners cite: Smoke visible under dashboard or from engine bay; Burning smell; Flame visible at fuse box area; Dashboard goes dark; Wipers turn on involuntarily; Loss of headlights, taillights, and signal lights

Repairs/costs cited: One owner's insurance company totaled the vehicle due to extensive damage from battery acid leakage and corrosion. Another owner had to call 911; a bystander used a fire extinguisher to suppress the flame. Firefighters disconnected the battery to cut power to the TIPM and car.

Recalls/TSBs owners mention: Dealership and Chrysler acknowledged the fire as an 'electrical short' but could not explain the cause. Insurance denied claims, classifying the event as mechanical breakdown rather than a manufacturing defect fire.

Random windshield wipers and electrical component activation

Windshield wipers, power windows, door locks, and dashboard lights turn on or cycle without user input, even when the vehicle is parked and the key is removed. Wipers may activate and turn off unpredictably; windows may roll down partially without command.

When: Occurs intermittently over months to years.

Symptoms owners cite: Wipers move when parked and unoccupied; Power windows roll down without button press; Door locks actuate without key fob signal; Dashboard lights flash or illuminate randomly; Occurs with key removed and no one near vehicle

Repairs/costs cited: No specific repair is documented as successful. Dealership diagnostics could not identify the cause.

Recalls/TSBs owners mention: No recall issued for random electrical component activation. Owners suspect TIPM malfunction but dealerships have not confirmed.

Key fob and wireless ignition node (WIN module) malfunction

Key fob remote functions (lock, unlock, panic button, remote start) stop working or become intermittently unresponsive. Wireless ignition node module fails to recognize the key, displaying 'bad key' message on dashboard even when the correct key is used. Key must be physically inserted and removed multiple times to start the vehicle.

When: Begins within 2–3 years of ownership.

Symptoms owners cite: Remote lock/unlock buttons do not function; Panic button does not activate alarm; Remote start does not work; 'Bad key' message on dashboard when using correct key; Ignition switch does not recognize key on first insertion; Key must be removed and reinserted multiple times to start

Repairs/costs cited: Owners cite replacement of the WIN module (cost ~$300–$968 including programming), key fobs (cost ~$300 for two keys), and new ignition switches. One owner paid $1,000 to a locksmith who disassembled the WIN module and discovered a bad contact point inside breaking the electrical connection.

Recalls/TSBs owners mention: Recall for WIN module issued, but owners report parts were canceled by Chrysler and did not arrive at dealerships. Some owners were told that a previous WIN module recall had been completed on their vehicle, yet the problem persisted. Chrysler denied warranty coverage on one vehicle due to high mileage, despite the WIN module being a known defect.

Dashboard warning lights that won't go out (ESP, BAS, traction control lights)

Dashboard indicator lights (ESP, BAS, electronic stability, traction control, check engine) illuminate continuously or intermittently while driving, even when no fault exists. Multiple diagnostic scans at auto parts stores and dealerships return 'no errors found,' yet lights remain on.

When: Begins within 1–2 years of ownership; may be chronic.

Symptoms owners cite: ESP light on continuously or intermittently; BAS (braking assist) light on; Traction control light on; Check engine light on; No error codes detected by multiple scan tools

Repairs/costs cited: No successful repair documented. Dealership diagnostics show 'no errors found.' One owner was quoted $600 for an instrument cluster replacement and $200 for installation, but the work was not pursued.

Recalls/TSBs owners mention: Dealership could not explain the lights and offered a $100 diagnostic fee with no guarantee. Chrysler has not issued a recall for dashboard warning lights without corresponding error codes.

Shift lock / park lock malfunction

Owner cannot shift the vehicle out of park while the engine is running or in certain electrical states. Ignition must be turned partially to the 'accessory' position (but not fully to 'start') to unlock the shift lever, then the car must be started while already in neutral. This workaround is required multiple times.

When: Occurs intermittently.

Symptoms owners cite: Shift lever will not move out of park with car running or during normal startup; Requires partial ignition turn before shift can be engaged; Shift can only be released in neutral, not in park; Multiple attempts required to achieve normal start sequence

Repairs/costs cited: No successful repair documented.

Recalls/TSBs owners mention: No recall issued. Dealership offered $100 diagnostic fee but could not find a fault.

Ignition switch stuck or difficult to turn

Ignition key becomes stuck in the ignition or difficult to remove/insert. Vehicle is unable to be secured if the key will not turn fully to 'off' or cannot be removed. In one case, the engine continued running for 45 minutes to an hour after the key was removed and the car was shut down.

When: Varies; one incident occurred within 5 years of new purchase.

Symptoms owners cite: Key difficult or impossible to remove from ignition; Key stuck in 'run' position; Engine continues running after key removed; Unable to shift gear lever after key removal

Repairs/costs cited: Dealership replaced the electronic computer module controlling the ignition; cost $1,038 installed (including two new keys). Repair was out of warranty; Chrysler offered only one year of free oil changes as compensation.

Recalls/TSBs owners mention: Dealership identified the failure as a computer module defect but offered no recall or warranty coverage. Chrysler denied a safety claim.

Synthesized from 604 NHTSA owner complaints — unverified consumer allegations, summarized for patterns. The verbatim filings appear below.

What owners are reporting 10 most recent

electrical · filed 12/31/2021

When I go to start ITIT's sometimes shut itself off or just doesn't wanna start all the way And the killing mission seem to be loose I can wiggle it around power in then we'll around and get nothing at all Ignition seems to we have an issues and sometimes when I have started and I'm driving it all of sudden cuts off and dies just turns off just out of no where While I'm driving

electrical · 89,000 mi · filed 12/30/2015

While sitting in the yard, locked ....my 2010 Dodge journey just randomly starts blowing the horn. This is happening on a daily basis for the last few days and even during the middle of the night. There is something wrong with there electrical system because sometimes the radio will go on and off also. Please tell me that there is a recall on this. I have already had to have a lifter replaced and…

electrical · 102,000 mi · filed 12/30/2015

Tl* the contact owns a 2010 Dodge journey. While driving 25 MPH, the vehicle experienced a loss of power. In addition, the horn sounded independently and the doors would not lock. The failures occurred without warning. The vehicle was taken to a dealer where the failures could not be diagnosed. The vehicle was not repaired. The manufacturer was made aware of the issue. The failure mileage was…

electrical · filed 12/29/2018

As a Dodge owner I been having problems with the ignition or the ignition key. The car does not start immediately like you would expect it in a normal way to get it to start. Starts when it feels like it. There have been times that I have to wait for more than an hour or get a jump star form a good samaritan, but it will not respond with a jump either. It has been frustrated for the last…

electrical · 107,000 mi · filed 12/29/2017

I just had to replace the ignition switch, knowing other Dodge journeys had a recall, but of course not mine, yet there are so many complaints about electrical issues with my specific model I have no clue why they were not recalled! To add insult to injury this may or may not fix the issues I'm having. My airbag light goes on and off randomly and often leaving my car and family vulnerable. My…

electrical · 120,000 mi · filed 12/29/2016

I have read that several others online have had similar problems and dealer can not fix it. I have had this car 3 months and at random times when you try to start the car it will not turn over, will not start. It is not the battery, it has been tested. It will not start when jumped, it at times will start in neutral, but the others you just have to wait until it decides to start, hours, sometimes…

electrical · filed 12/28/2015

Tl* the contact owns a 2010 Dodge journey. The contact received a recall notification for NHTSA campaign number: 14v373000 (electrical system) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.

electrical · 77,000 mi · filed 12/26/2016

Car will not start. Just clicking noise in gear shifter and near glove box. After about 50 times trying then vehicle starts and is fine until next time which may be weeks, months or days.

electrical · 127,000 mi · filed 12/23/2020

Car intermittently does not start. It happens on a daily basis. Replaced starter, battery, alternator, fuses, cleaned all connectors, solenoid , neutral safety switch.. Still has issues. You have to put the car in neutral to get it started. Key fob won't start car, it just clicks. Putting the key in the ignition wont start the car. I've had the car for 3 months and it spent 1 month with the…

electrical · 140,000 mi · filed 12/21/2018

Kbb shows ignition recall on the 2010 Dodge journey my vehicle randomly shuts off while driving with no other issues. Some days it does fine. Could be a couple weeks and then will randomly shut off making it very unsafe for a family vehicle. Dodge dealership says there no open recall on the vehicle. Any help would be greatly appreciated.

Had electrical trouble with your 2010 Dodge Journey? File a complaint with NHTSA → It's free, official, and how every report above got here — owner filings are the federal safety record this page is built on.

Common questions

How serious is the electrical problem on the 2010 Dodge Journey?

It's a documented issue but not catastrophic. 604 complaints have been filed. Repairs average $850 and most owners catch it before it causes a breakdown.

At what mileage does the electrical typically fail?

Across the 436 complaints that reported odometer mileage, most electrical failures cluster between 53,500 and 107,927 miles, with the median around 79,955. A quarter of owners report trouble before 53,500; a quarter make it past 107,927. Maintenance history matters more than the odometer alone — this is the reported failure window, not a guarantee.

What does it cost to fix?

Independent shops typically charge around $850 for electrical repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.

Are there any recalls related to electrical?

Yes — 1 active recall(s) cover electrical issues on this vehicle. Recall fixes are always free regardless of mileage or warranty status. Use the VIN decoder at the top of the page to check if your specific vehicle is affected.

Related

Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA) public records database. Verify the raw federal record at nhtsa.gov/vehicle/2010/Dodge/Journey. Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are independent-shop national averages and may differ in your area. Some links on this page are affiliate links.
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