2010 Dodge Ram 3500 owner complaints

Tl* the contact owns a 2010 Dodge Ram 3500. The contact received notification of NHTSA campaign number: 13v529000 (steering) and was advised by the dealer that the part needed to repair the vehicle would not be available until april 2014. The dealer was unable to provide an expected date for when the part would become available. The manufacturer was made aware of the problem. The contact had not experienced a failure. Updated 03/12/14*lj

Tl* the contact owns a 2010 Dodge Ram 3500. The contact received notification of NHTSA campaign 13v529000(steering) and took the vehicle to the dealer. The contact was informed by the dealer that the recall replacement of the tie rod was not required for the vehicle. The vehicle was not serviced per the recall. The contact was later traveling 70 MPH when the vehicle began to shake abnormally. The contact discovered that the driver's side tie rod was damaged. The vehicle was taken to an independent mechanic and partial repairs were performed. The manufacturer was not notified of the failure. The failure mileage was 62,000.

Tl* the contact owns a 2010 Dodge Ram 3500. While driving approximately 35 MPH, the front end of the vehicle seized and the contact lost control and struck a curb. There were no warning indicators illuminated at the time of the failure. The failure occurred once. The vehicle was taken to a dealer where it was diagnosed that the tie rod needed to be replaced. The vehicle was repaired and the manufacturer was made aware of the issue. The failure mileage was 50,000.

Tl* the contact owns a 2010 Dodge Ram 3500. While the vehicle was parked, the tie rod collapsed without warning. The vehicle was towed to the dealer. The technician diagnosed that the driver side linkage tie rod assembly needed to be replaced. The vehicle was repaired. The contact received a notice for NHTSA campaign number: 13v529000 (steering). The approximate failure mileage was 3,746.

Tl* the contact owns a 2010 Dodge Ram 3500. The contact stated that the power steering seized when making turns at slow speeds. The vehicle was taken to thomas Chrysler Dodge Jeep (67791 mall rd, st clairsville, oh 43950, (877) 268-3302) and they upgraded and replaced the steering box, but the failure recurred. The vehicle was taken back to the dealer and they replaced the power steering pump to troubleshoot the failure. The manufacturer stated that the vehicle was out of warranty and they would not assist. The failure mileage was 46,000. *tt consumer stated power steering goes out and cannot turn. *jb

I filed a claim with fca regarding the ability to surrender my vehicle under the consent order reached with fca in july 2015 . I submitted my claim with them on 10/1/2015. I been given nothing but a run around. I notified fca on 9/04/2015 regarding my desire to be apart of the recall process. I have submitted all documents requested. I called on 10/27/2015 and was told that the fca had major problems with the recall process and that there was no current solution. My last contact was on 11/2/2015 when I was asked for a current pay off which I responded on 11/3/2015. I just received last week the recall notice for the fuel heater issue, but nothing on the steering recall. A Dodge dealer that I was to work with in huntington beach ca. Which I bought a replacement vehicle because the represent

Tl* the contact owns a 2010 Dodge Ram 3500 mega cab . The contact stated that while parking, the driver side tie rod fractured. The vehicle was towed to the dealer who verified the failure and stated that the tie rod needed to be repaired. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure and the current mileage was 23,213.

My husband and I totaled our 2010 Dodge Ram 3500 less than 24 hrs after pick up the truck from the lythia Dodge which they had for 5 days straight prior to the accident. For the steering, check engine light and the brakes. In 18mos my truck was in the shop 6 times, for repairs {unacceptable}. We were driving on a arterial st at about 35, when I heard a snap. We suddenly went into oncoming traffic where we sideswiped a sm SUV. Went thru two fences and crashed into a huge shop traveling about 210 yards. My husband was cited for neg 2. He stated he came to in the shop, the officer reported he feel asleep. My vehicle was a total loss. The auto source from the ins. For the payoff , had a list of recalls for my vehicle one of them was for the tie-rod. We recalled seeing the trucks tie-rod h

Tl* the contact owns a 2010 Dodge Ram 3500. The contact received a recall notification for NHTSA campaign number: 13v529000 (steering); however, the part needed was unavailable to repair the vehicle. The dealer was unable to advise when the part would become available. The manufacturer was not notified. The contact had not experienced a failure. Updated 12/09/14*lj the consumer stated the vehicle was repaired on 11-4-2014. Updated 6/1/2015 *js

The ignition switch is loose and have a hard time starting vehicle. When you turn the key some times the truck will not turn on power. If you move the key the vehicle will then be able to start. Once you let the key go some times it will shut off again and some times it will stay running. It will only stay running until you hit a bump, once you hit a bump the vehicle will shut off. Loosing all power, lights, and assisted braking. This happens while stationary and moving.

The contact owns a 2010 Dodge Ram 3500. The contact stated that while driving at various speeds, the vehicle shut off without warning. The contact stated that the failure occurred after driving over a bump in the roadway. The contact stated that occasionally, while wiggling the ignition key the engine would turn on before shutting off. The vehicle was taken to the local dealer who determined that the ignition switch was faulty and needed to be replaced. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 14V373000 (Electrical System). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 270,000.

Tl* the contact owns a 2010 Dodge Ram 3500. While driving 55 MPH, the engine shut off and all power was lost without warning. The contact bumped the key and the vehicle restarted. The contact was able to drive the vehicle home without failure. The vehicle was towed to scranton Dodge Chrysler Jeep Ram (1146 wyoming ave, scranton, pa 18509 (570) 344-1261) where it was diagnosed with an ignition switch failure that needed replacement. The vehicle was repaired. The manufacturer was made aware of the failure, but offered no assistance. The failure mileage was approximately 130,000. *tt updated 9/18/18*jb

Truck totally destroyed by spontaneous fire, suspected to be related to short in radio or dashboard. Assessment done by fire department and truck paid off by Progressive Insurance but no compensation for contents of truck. Truck in driveway, not running and fire damaged adjacent vehicle at cost of $7000 paid by vehicle owner and USAA insurance.

The tipm malfunctioned and made vehicle operate erratically while in motion. Smelled an electrical issue. Got to a garage and was told it was probably the tipm.*dt*jb

2 months after the factory warranty expired, the diesel fuel pump started to leak diesel all over the ground. I noticed the leak on the road or the driveway, where I parked the truck. After about a week I took it to a garage. The truck was still able to be driven because it had not completely blown the seal yet. However, fuel was leaking out of it causing a serious environmental and fire hazard. This is happening so frequently in these trucks that the part, that cost $5800.00, is on serious back order with Dodge. It is so far back ordered that I had to have this part replaced with an aftermarket pump. I called Dodge and also emailed them twice, but they stonewalled me and refused to help or get me anyone higher than their customer service reps (not even a manager) to discuss having them co

While traveling on the highway at approximately 75 MPH with a load in the bed of the truck and towing a trailer, the vehicle engine stopped, eliminating power steering and power brakes. Afte having the vehicle towed to the dealer for diagnosis, it was determined that the cp$ high pressure fuel pump had discintegrated.

Tl*the contact owns a 2010 Dodge Ram 3500. The contact stated that the vehicle was difficult to stop when the brakes were applied. The vehicle was taken to the dealer three times to have the brake control module replaced; however, it did not correct the failure. The dealer stated that they do not know how to permanently fix the problem. The failure mileage was 400 and the current mileage was 11000. The consumer stated as of 05/12/11 the brakes still do not work properly. The problem is due to the trailer brakes. The consumer stated it takes a long time to stop when connected to the 5th wheel. Updated 08/04/11

Tl* the contact owns a 2010 Dodge Ram 3500. The contact stated that while driving 75 MPH with the cruise control activated, the engine stalled without warning. The vehicle was restarted and an abnormal noise was heard from the engine. The contact stated that there was smoke coming from the engine and caught on fire. A police/fire report was filed and there were no injuries reported. The vehicle was destroyed. The approximate failure mileage was 127,000.

Exhaust fumes enter the cabin whenever the heat or defrost is turned on. Becomes more when the exhaust brake is activated. *tr

I have a 2010 Dodge Ram 3500 (single rear) 6 months old with (4000) miles. I was towing my camper (8000lbs) and the engine started knocking - I was told by the dealership that I purchased bad diesel fuel (kerosene in fuel) and it caused the injector to hydro-lock and flood a cylinder and this is not covered under warranty, and it will cost me ($1000+) to fix this vehicle. The analysis they conducted on the fuel was visual, and this was there final determination. I contacted Chrysler corporate and I was told they could only go by what the tech says and there is nothing they can do for me. I called other dealerships to ask if they have had a run on diesel vehicles with bad fuel and not one of them said they had a problem. I believe I have a bad injector and Chrysler will not analyze them t