2010 Ford Edge owner complaints

Takata recall - Ford is unwilling to provide reasonable interim solutions regarding takata airbags. I have been told to not place anyone in the passenger seat until parts are available hopefully in spring 2018. This is not acceptable as the vehicle's intended purpose is to transport multiple passengers with use of the main front passenger seat. I have asked for a loaner vehicle, compensation to obtain a rental, or an interim repair until the parts are located. I was told that none of those options are available and that I should avoid using the seat. Additionally, the information provided in the recall notice is contradictory to the recall information on the Ford website. The website states that per technical information, the vehicle is safe to drive until repair. The recall letter sates o

Takata recall. I received a recall in the mail in june 2016 and took my car to southwest Ford to repair. They said that they did not have the parts and would contact me when they came in, never heard from them. I called back in early 2017 and they said takata was under bankruptcy and don't know if they will get any parts. My car is still not repaired and could be a danger to me or my kids. I received a letter from Ford july 2016.

Takata recall - it is not safe to drive with my family in my car with a defective airbag. Therefore, the vehicle I purchased is not functional as advertised. Ford refuses to offer a loaner vehicle. And now, I have been informed that the delay in a replacement air bag will continue into the spring of 2018. This is not ok. Other manufacturers are offering loaner vehicles. Ford should as well. Not acceptable!!

Tl* takata recall. The contact owns a 2010 Ford edge. The contact received notification of NHTSA campaign number: 16v384000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called chino hills Ford at (909) 203-5700 (4480 chino hills pkwy, chino, ca 91710) where it was confirmed that the parts were to become available in the spring of 2018. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available.

Takata recall. Please advise the time limit for Ford to replace these airbags. Notified july 2016, have called numerous times, just advised they still do not have a solution except to not carry passengers in front seat. Wonder why Dodge is replacing them daily, but Ford still doesn't even have a solution.

Tl* takata recall. The contact owns a 2010 Ford edge. The contact received notification of NHTSA campaign number: 16v384000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (huntington beach Ford, 18255 beach blvd, huntington beach, ca 92648, (714) 842-6611) was contacted and confirmed that the parts were not available for the recall repair. The manufacturer was made aware of the issue and a case was opened. The contact had not experienced a failure. VIN tool confirms parts not available.

Takata recall. I received a notice regarding a recall on the airbag inflators in my Ford edge. I confirmed that my vehicle is included in the recall and contacted autonation Ford in sanford, fl and was told I have to wait for another letter from Ford in order to get air bag replaced.

Called Ford customer service at 800-392-3673 and described my problem as follows...brakes started sounding like air was leaking out, but brakes continued to work. Today, I was sitting at a traffic light and the car kept surging forward, even with my foot on the brake. This is extremely dangerous. Was told by Ford that this was a VIN specific incident and my vehicle would not be covered. ???????? *tr

Tl* the contact owns a 2010 Ford edge. While driving 30 MPH, the contact depressed the brake pedal and the pedal traveled all the way to the floorboard. The vehicle was taken to an independent mechanic where it was diagnosed that the brake booster needed to be replaced. The vehicle was repaired. The dealer was not contacted. The manufacturer was unable to provide assistance. The failure mileage was 62,500. *tt

On 12/11/17 my brakes were making a air sound when I touched peddle. At 47,000 miles I assumed it was time to replace. On 12/15 I had brakes replaced, but when I got the car back it still had the air sound. The brakes work but sometimes the peddle goes all the way down and catches at last minute. Now I'm told Ford edge has a problem with brake boosters and main cylinder. There hasn't been a recall yet, but I am sure people don't notify anyone about this problem. The garage just sent me on my way knowing the problem and also knowing the brakes could fail! I will be taking my vehicle to an authorized Ford dealer to see what they can do. This is just to inform you of the serious problem which could cause accidents or even deaths.

Tl* the contact owned a 2010 Ford edge. The contact stated that while driving at 20 MPH, the contact noticed smoke coming from under the hood of the vehicle. The fire department was contacted and was able to extinguish the fire. A police report was filed and no injuries were reported. The vehicle was towed an impound lot. The vehicle was destroyed. The approximate failure mileage was 72,000.

Sudden, unintended acceleration of my 2010 Ford edge vehicle: I turned into my house driveway at approximately 5 to 10 miles/hour speed. As soon as I turned into my driveway, the car suddenly and unintentionally accelerated. I could not control the car. I swerved to avoid my garage, but ended up damaging badly one garage door and the outer corner of my garage wall. The car then crashed against a tree in my lawn and came to a stop. There was bad damage to the front of the car. I was the only one in the car. I was not hurt. There was no injury to anyone else. I called in the police. When the officer asked me what happened, I told him that I might have accelerated the car in error, but I was not sure if there was an electronic problem with the car. In the month preceding the accident, on

The contact’s granddaughter owns a 2010 Ford Edge. The contact stated that upon exiting the vehicle, his granddaughter noticed a strong gasoline odor. The vehicle was taken to an independent mechanic and diagnosed that the bracket had rusted and had caused the gas tank to rust and leak. The independent mechanic also advised the contact that the bracket and gas tank needed to be replaced and that the failure was related to NHTSA Campaign Number: 15V712000 (Fuel System, Gasoline). The dealer and the manufacturer were notified of the failure and advised the contact that they could not assist since the VIN was not included in the recall. The manufacturer referred the contact to NHTSA for assistance. The vehicle was not repaired. The approximate failure mileage was 150,000. Consumer stated che

High pitch noise coming from interior of vehicle. Highly audible outside of vehicle. Most prominent around the rear driver side wheel well. Source seems to be from fuel pump. The dealership in bentonville, arkansas has replaced the fuel pump twice to no avail. Have contacted Ford customer relations without much success. There seems to be some type of systemic denial that the problem exists. Comments received were "it's normal for the vehicle or it's a characteristic of the vehicle." if true then we no longer to issue recalls on vehicle. We can simply say the above. Please google "fuel pump in Ford edge or high pitch noise in Ford edge". There seems to be a lot a chatter going back a number of years. This is not an isolated incident. Sustained interior exposure to this noise r

Tl* the contact owns a 2010 Ford edge sport. The contact stated that the front tires would lose pressure constantly. The vehicle was taken to the dealer several times for the failure. The dealer rotated the tires, replaced the tires valves and reprogrammed the computer system, but the failure was not corrected and the tires continued lose pressure. The vehicle was not further repaired. The failure mileage was 5,000 and the current mileage was 16,000.

Car will not move before it warms up is this a problem. I put it in gear and nothing happens

Headlamp lens, especially drivers side has developed cracks from the inside of the lens. These are numerous and affect the majority of the lens surface. These cracks are so numerous that I am afraid the structural integrity of the lens is in question. *tr

Vehicle stalled to drive up hill ,traction slipped . Sounded like something beating with a hammer in front of vehicle on the passenger side,vehicle was in neighborhood while in motion. Vehicle towed

2010 Ford edge. Consumer states that the engine shut down when he pressed the gas to move from a stopped position. He states that this has happened on more than one occasion. *kb the consumer stated no dash board lights illuminated, so he turned the vehicle off. He restarted the vehicle and everything seemed normal. Two days later, after driving approximately 2 miles the engine again shut down. It occurred while the consumer was merging into a gap in 40 MPH traffic. A red wrench icon illuminated on the dash board. The consumer was able to pull to the side of the road. According to the service invoice, the power train icon illuminated. The dealer found the throttle stuck closed. The consumer also stated there was a problem with the height of the front head rests. The top of the head rest