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ProblemsByVin Index / 2010-GMC-ACADIA / COMPLAINTS
Full complaint record · NHTSA

2010 GMC Acadia owner complaints

347 complaints filed with NHTSA on this vehicle . Showing the 300 most recent — grouped by category for scanning.

engine 7 complaints shown

66 total in this category · severe · avg repair $3,100 · see engine cluster analysis →
12/21/2020 ODI #11384452.0

I purchased this vehicle on june 25 ,2020 and on august 19,2020 it broke down on the expressway while I was transferring from one hospital to another hospital with me I'll 3 year old .I replaced the battery and starter it still would not crank I sent it to Buick GMC in morrow and they told me that the motor was completely gone. I paid my car note up until february 5,2021 and I don't have a vehicle because it needs a new motor.

12/14/2016 71,000 mi ODI #10935338.0

Check engine light came on and I took the vehicle to the local dealership. The service representative informed me this was a stretched timing chain issue - a common issue with GMC acadias. Upon searching the internet for error code p0008 it pulls up loads of information regarding the acadia timing chain issue. In fact, model years 2007 through 2009 had an extended warranty issued for them up to 120,000 miles for this exact same issue. My vehicle is a 2010 and is experiencing the same issue that was recalled, and my vehicle was most likely manufactured during the time they were experiencing timing chain issues. My timing chain failed at only 71,000 miles, well below the recommended timeline. I called GMC to file a claim and see if they would cover this under some warranty. I was told by the

12/06/2016 91,000 mi ODI #10930217.0

Tl* the contact owns a 2010 GMC acadia. While driving various speeds, the vehicle stalled and the check engine warning indicator illuminated. The vehicle was able to restart on the third attempt; however, the failure recurred. The vehicle was taken to the dealer where it was determined that the timing chain fractured and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The VIN was unknown. The failure mileage was approximately 91,000.

12/05/2019 168,000 mi ODI #11287120.0

Tl* the contact owns a 2010 GMC acadia. While driving, the vehicle stalled without warning. The vehicle was towed to an independent mechanic who diagnosed that the engine failed and needed to be replaced. The vehicle was not repaired and was not taken to a dealer. The manufacturer was made aware of the failure and provided case number:[xxx]. The failure mileage was approximately 168,000. *mp ('parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).'*jb

12/05/2016 100,000 mi ODI #10930085.0

Water leak into the ac- blower fan, the major safety issue here is the front defroster wont be working simply cause the fan stops working due to it being submerged in water. This issue has been noted by many users and requires investigation, I believe. Here is a detailed link to a youtube showing the exact same issue, and I will attach pictures from my own car with the problem shown, https://www.youtube.com/watch?v=fnykjlhusxi I went to a service center where the tech. Told me he has seen many of these and it is caused by a faulty hose connector and the dash has to be taken out to get it fixed. Please watch the video on youtube. Thank you. *tr

12/01/2015 69,000 mi ODI #10807812.0

Timing chain issues. I am about to pay $2500.00 to replace the timing chains. I keep reading that the problem was solved, but since so many people are still having to problem, I guess they haven't fixed the problem

11/30/2016 149,000 mi ODI #10928789.0

My wife's GMC acadia shut down while driving down expressway and lost all power and threw a CEL. The diagnosis from the dealer mechanics was a stretched timing chain. I was told this is common and a scheduled maintenance part but nowhere in my manual does it state this. Also I contacted gm corporate to see if I could get help it being a safety issue for the shut down and was told it was out of warranty and there was nothing they could do. My vehicle has approximately 149,000 miles now I have to pay over $2000 to fix a known issue but the real problem was the unexpected shutdown and loss of control in the middle of rush hour traffic in a rain storm. Fortunately my wife's quick thinking got her to safety but could have been much worse if she would have lost power in the middle of a busy int

powertrain 3 complaints shown

36 total in this category · moderate · avg repair $2,500 · see powertrain cluster analysis →
12/24/2010 ODI #10372350.0

My 2010 GMC acadia slt rolls backward on inclines even though the transmission is in drive. I have driven automatic transmission vehicles for years and in my experience they are not supposed to roll backward in drive. If anyone is behind the vehicle when this occurs they could very well be crushed. The dealership stated this is normal behavior, but this is not and they should be required to fix the problem. *tr

12/07/2010 ODI #10369519.0

My 2010 GMC acadia rolls backwards on inclines even though the transmission is in drive. I have driven automatic transmission vehicles for years and in my experience they are not supposed to roll backwards in drive. If anyone is behind the vehicle when this occurs they could very easily be crushed. The dealership acts as if this is normal behavior but it is not and they should be required to fix the problem. *tr

11/25/2015 80,000 mi ODI #10807072.0

Transmision slips in drive on hills. It actually rolls backwards when you take your foot of the brake. Even when the transmision is in gear

steering 3 complaints shown

148 total in this category · critical · avg repair $700 · see steering cluster analysis →
12/23/2014 58,000 mi ODI #10668029.0

The steering rack leaks and fails after the power steering pump goes out due to an internal failure. There is a bad design in the rack causing the car to lose power at low speeds and will cause bodily harm if not repaired. Gm knows there is a bad design of this steering rack and refuses to repair at their cost. They will only replace the pump when the rack is the biggest cost to repair. *tr

12/17/2013 65,000 mi ODI #10556412.0

At random times, my car's steering becomes extremely stiff, sometimes to the point that I cannot make the turn. Usually happens when turning into a parking space or making a tight turn at an intersection. I've noticed that it usually occurs when applying my brakes while turning. I've learned to make these turns without using the brakes. I had the fluid changed, but didn't help the problem. The service technician stated that this is a very expensive "fix", as he thinks it is the pump. Shame on gm for not recalling this product. Are they waiting for someone to get injured? How sad is that! I'm surprised to read of so many complaints that are very similar to mine. Because of this... Gm's turning a blind eye... I will most likely never again purchase a gm. *tr

12/16/2014 56,000 mi ODI #10664732.0

Gm recalled the power steering pump, but didn't recall the rack. Two dealership quotes indicated that the pump and rack would need to be replaced to fix the problem of steering going out. *tr

body 2 complaints shown

9 total in this category · severe · avg repair $1,500 · see body cluster analysis →
12/28/2015 81,000 mi ODI #10816458.0

Tl* the contact owns a 2010 GMC acadia. While pulling into the garage, the vehicle's liftgate failed and caused the trunk of the vehicle to lift and damaged the door of the garage. The contact received notification of NHTSA campaign number: 15v415000 (structure); however, the vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 81,000.

12/20/2013 46,000 mi ODI #10556873.0

The tailgate opened and once it was completely open it fell suddenly a few feet and without warning. We took it to the dealership to get it fixed and they said they had seen this on multiple times. They said the struts go bad. They replaced the strut (spelling?) and it fixed the problem. We are very concerned that if this occurs with someone else it could hit their head and cause serious injury. *tr

electrical 2 complaints shown

34 total in this category · severe · avg repair $850 · see electrical cluster analysis →
12/19/2019 103,798 mi ODI #11290063.0

While driving or not the car has a display on screen on odometer of park assist off no code comes up other then this on display on odometer.

12/14/2009 ODI #10295662.0

Tl* the contact 2010 GMC acadia. While parked the key could not be removed from the ignition. After several attempts the engine failed to start. Roadside assistance was able to start the engine, and engage the ignition key release control button which released the ignition key. The failure occurred on three seperate occasions. The vehicle was taken to an authorized dealer and the battery was replaced. However, the ignition key continuously fails to release from the ignition switch. The dealer was notified, but no assistance was provided. The failure mileage was 200. The current mileage was 800. The VIN was unavailable.

other 1 complaint shown

12/06/2021 ODI #11442944.0

all the wiring under the dash has got the installation melted off of the wiring and can't get the vehicle to start or get any power to the battery or ect and the fuse box under the dash has 50 fuses in it and out of all of them only one of them out of 50 is getting power and to me it's a fire Hazzard and i think gmc needs to do a recall on it or replace my vehicle i've got it in a garage now and that's what the mechanic has found out about is the wiring under the dash

fuel system 1 complaint shown

3 total in this category · moderate · avg repair $1,200 · see fuel system cluster analysis →
12/05/2010 11,000 mi ODI #10369262.0

For the last few weeks, the fuel light in my wife's 2010 acadia will not go off. We took it to the dealership. They told us there was too much alcohol in the fuel, @ 12%, and if it reached 15%, they would need to drop the fuel tank. They said to run a couple of tanks of 93 octane through the vehicle and it should correct itself. After 8 tanks of 93 octane at $3/gallon, the light it still on. Gas stations do not readily advertise or display the % of alcohol in their fuel, much less if alcohol is even in the fuel. It seems a bit disingenuous on the part of gm to have this problem with the acadia, knowing how alcohol is used in fuel these days. We paid a lot of money for this vehicle, but can't afford to run 93 octane through it the rest of the time we own it. I've been a big supporte

Showing 300 of 347 total complaints. The full federal record is available at nhtsa.gov/vehicle/2010/GMC/Acadia#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-06-14. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
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