I was driving straight down water st, upper marlboro, md on my way to work and the rear overhead console (console assy-roof) just fell on my shoulder and back seats. I've attached images showing the unit breaking apart from the screws and after research I see that this has been an ongoing issue with Infiniti and Nissan vehicles alike.
2010 INFINITI QX56 body problems
moderate 3 complaints filed with NHTSA · avg repair $1,500 · see body across all vehicles →
Complaints
3
Recalls
0
Avg fix
$1,500
When does it fail?
Of the 3 body complaints filed for the 2010 INFINITI QX56, here's the actual mileage breakdown — failures cluster heaviest at 25,000-50,000 mi.
0-25k
25-50k
50-75k
75-100k
100-125k
125-150k
150k+
Each bar shows the share of total complaints filed at that mileage range. Peak failure window highlighted. Some owners report problems earlier; some make it well past 150,000 miles symptom-free. Maintenance habits and driving conditions shift the curve as much as mileage alone.
What stands out
No new NHTSA body complaint has been filed on this vehicle in over 9 years — the issue may be aging out of the active population.
What owners are reporting 3 most recent
The rear overhead console fell while driving. Apparently it was due to the heat on the roof that melted the 6 clips inside that holds it to the ceiling, I'm confident this has to be a manufacturer defect and needs be corrected before someone dies. If my two small children were in the vehicle it could have easily killed one if not both. Flimsy plastic brackets that can easily melt, should not be…
Tl* the contact owns a 2010 Infiniti qx56. While driving 55 MPH, the contact noticed a knocking noise coming from the passenger side dashboard. The contact stated that the noise occurred randomly while driving and while parked. The vehicle was not taken to a dealer. The manufacturer was not made aware of the failure. The failure mileage was 105,000.
Had body trouble with your 2010 INFINITI QX56?
File a complaint with NHTSA → It's free, official, and how every report above got here — owner filings are the federal safety record this page is built on.
Common questions
How serious is the body problem on the 2010 INFINITI QX56?
It's a documented issue but not catastrophic. 3 complaints have been filed. Repairs average $1,500 and most owners catch it before it causes a breakdown.
At what mileage does the body typically fail?
Based on the 3 complaints filed, body issues most often appear around 73,395 miles. Some report problems earlier; some make it well past 150,000 with no symptoms. Maintenance habits matter — vehicles that received timely fluid services and were not regularly overworked tend to last longer.
What does it cost to fix?
Independent shops typically charge around $1,500 for body repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Are there any recalls related to body?
No active recalls currently cover body issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.
Related
Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database. Verify the raw federal record at
nhtsa.gov/vehicle/2010/INFINITI/QX56.
Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are
independent-shop national averages and may differ in your area. Some links on this page are affiliate links.