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ProblemsByVin Index / 2010-KIA-OPTIMA / COMPLAINTS
Full complaint record · NHTSA

2010 Kia Optima owner complaints

75 complaints filed with NHTSA on this vehicle , including 2 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.

powertrain 7 complaints shown

24 total in this category · severe · avg repair $2,500 · see powertrain cluster analysis →
12/31/2012 58,000 mi ODI #10490605.0

When braking or not around 20 miles an hour car jerks forward. *tr

12/08/2013 67,000 mi ODI #10555247.0

Hard jerk when downshift into first gear at 20-22 MPH. I am concerned that this could cause an accident on wet, icy or snow covered roads. When I asked the dealer about this problem, he said he had not heard of it. *tr

12/06/2015 71,000 mi ODI #10808628.0

The car has a lurching issue when it slows down to 20mph when the car lurches with a hard down shift to 1st gear. This phenomena is especially acute when the car is cold or when you first start driving it.

12/02/2014 70,000 mi ODI #10661821.0

While decelerating, either braking or coasting, the car will lurch violently when reaching approximately 22 MPH. The severity of the lurch varies but in most instances it is hard enough to snap my neck forward. *js

11/19/2017 110,000 mi ODI #11047250.0

Takata recall transmission has a grinding and whining noise!! But transmission shift gear smoothly. These noise worse at cold condition and turn to the left, and passing over speedbump. As I heard in the south korea, this is common often reported by drivers who drive this vehicle. I am trying to figure out what is going on but all car mechanic could not found it. I am very scary when I driving. I think it could be a safety issue in the future.

11/09/2012 55,866 mi ODI #10483827.0

The car lurches when down shifting from 18 to 20 miles an hour. Hard down shift at every stop. *tr

09/12/2013 60,000 mi ODI #10543322.0

The car buckles when reducing your speed to around 20 MPH. Also the rear seat door lock stopped working and my car is no longer under warranty and Kia wants to charge me around 700 dollars to fix it. *tr

electrical 4 complaints shown

13 total in this category · moderate · avg repair $850 · see electrical cluster analysis →
12/12/2016 99,000 mi ODI #10934582.0

Air bag lights will not go off dealer reset but came back on soon afterwards. Another dealer said it was not covered under warranty and part was over $1000. Multiple dead car batteries due to running lights not turning off after you park the car. Please for the love of everything good in this world just recall and fix already.

12/05/2013 40,000 mi ODI #10554972.0

We have been having electrical issues with our 2010 Kia optima, which currently has 45000 miles on it. The TPMS, (!) and the airbag "off/on" lights all go off and on continually. They will be on for a few days, then go off and stay off for an undetermined amount of time. The brakes also jerk our car very roughly forward when we are braking. Even if we are going 5 MPH, we press on the brakes, then the car gives a big jerk before it comes to a complete stop. *tr

09/23/2014 65,000 mi ODI #10638485.0

Our vehicle started only unlocking the 3 passenger side doors, when using the keyfob to unlock. The drivers door will stay locked and you have to manually unlock vehicle with key. Now 2 of our other doors(both rear) dont unlock. All the doors do not lock with the keyfob and when we push the lock button inside the vehicle. We have to manually lock/unlock the doors, which is a pain in the butt when you have small children! *tr

09/18/2016 ODI #10907502.0

The electrical door lock do not work most of the time.I have to open the door with the key sometime.the car is stationary. This start in may 2016 and continue.

airbags 3 complaints shown

13 total in this category · severe · avg repair $1,100 · see airbags cluster analysis →
10/26/2012 40,008 mi Crash ODI #10482328.0

Tl*the contact owns a 2010 Kia optima. The contact stated that while driving approximately 45 MPH, another vehicle unexpectedly crashed into the rear of the vehicle which caused it to travel over a concrete lane divider. The trunk space area was crushed up against the rear seats in the vehicle. The substantial impact did not cause the air bags to deploy. The driver suffered from severe whiplash and back pain. A police report was filed of the incident. The vehicle was completely destroyed and towed to a savage facility. The manufacturer was notified of the air bag defect. The approximate failure mileage was 40,008. Updated 12/11/12*lj updated 12/14/2012 *js

10/01/2012 18,000 mi ODI #10478079.0

Tl* the contact owns a 2010 Kia optima. While the vehicle was parked the air bag light illuminated on the instrument panel and the warning chime sounded. The vehicle was taken to the dealer for diagnostic testing and the technician stated the cushion assembly in the front passenger seat would have to be replaced. The vehicle was repaired. After the vehicle was repaired the failure continued. The vehicle was taken to an independent mechanic who replaced the cushion assembly and the computer. The vehicle was repaired. The approximate failure mileage was 18,000.

09/13/2019 217,000 mi ODI #11255422.0

Airbag light came on and says I need to replace the airbags in the passenger seat. Now airbag system is disengaged.

other 2 complaints shown

12/09/2016 118,000 mi ODI #10934080.0

When accelerating or slowing down my vehicle jerk even when I'm on the highway and have the cruise control set it will do the same thing. I would like to know what I need to do or if there is any kind of recall on this because I really can't afford to take it and have it looked at. I have seen multiple reports of the same problem and with all of the report I don't see how Kia has not done anything about it.

10/29/2018 15,000 mi Fire ODI #11143621.0

Driving home from work may7 on i64 st.charles co,mo.smoke coming from under hood as I approached bride over missouri river and as soon as I crossed bridge it was worse and I called home to say my car was on fire and I was getting out of it ,then I called 911 and police and fire dept from from cottleville arriver. The car completely burned all the way to the trunk. T here was no apparent condition to have caused it to burn as car was well maintained and in good condition

body 1 complaint shown

12/01/2015 68,000 mi ODI #10807726.0

The weather strip on the windshield on the driver side just strarted lifting up and coming off as I was driving down the road. I checked the damage and saw the black piece completely off of the windshield. It continued to lift more as I drove. When it rained I believe water is now in the sensors because my odometer only reads "eco" above the actual odometer reading. It became such a hazard while driving I had to tape down the weather strip just to keep it from fully coming off my car and causing further paint damage to the side it smacks against. No mechanic will fix the issue due to being a maufacture error and I would have to replace the entire windshield if I did it myself. I have called Kia manufactors in ga only to be placed to voicemail without response. I asked the dealership I boug

equipment 1 complaint shown

12/01/2010 ODI #10368530.0

Tl*the contact owns a 2010 Kia optima. The contact stated that when inserting a cd into the cd player it became extremely hot to the touch and he was afraid it could start a fire. The vehicle was inspected by a dealer who informed him that it was normal. The vehicle had not been repaired. The failure mileage was approximately 54. Updated 01/11/11*lj updated 01/31/11 *bf updated 02/14/11

cruise control 1 complaint shown

3 total in this category · moderate · avg repair $600 · see cruise control cluster analysis →
11/22/2013 ODI #10553337.0

The cruise control is inoperative. The cruise control light will come on, but you cannot "set" the cruise control. I have read online about several other Kia makes and models having this same issue. As far as I can research, there is not a fuse for the cruise control. *tr

suspension 1 complaint shown

09/30/2019 63,000 mi ODI #11259003.0

Vehicle has a terrible rattle coming from the rear end while driving and the vehicle moves from side to side. Not sure what it is. Bought in 2016

Showing 300 of 75 total complaints. The full federal record is available at nhtsa.gov/vehicle/2010/Kia/Optima#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-06-14. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
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