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ProblemsByVin Index / 2010-LINCOLN-MKX / COMPLAINTS
Full complaint record · NHTSA

2010 Lincoln MKX owner complaints

111 complaints filed with NHTSA on this vehicle , including 3 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.

airbags 11 complaints shown

54 total in this category · severe · avg repair $1,100 · see airbags cluster analysis →
12/27/2018 ODI #11163680.0

Tl* takata recall. The contact owns a 2010 Lincoln mkx. The contact received notification of NHTSA campaign number: 16v384000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Weikert Ford (21399 us-27, lake wales, fl 33859, (800) 472-6973) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

12/27/2016 60,000 mi Crash ODI #10937664.0

Takata recall, NHTSA recall no. 16v384, Lincoln recall no. 16s26 11-23-16, I turned steering wheel to begin to park in shopping mall garage. Driver airbag immediately deployed prior to impact which caused me to hit the concrete wall ahead. There were no other passengers in the vehicle. Recall notice received july 2016 on passenger airbag. Obviously, there is a problem with the driver airbag also. We contacted Lincoln dealer when we received the notice & also contacted athem an additional 2 ' 3 times to check on status of recall repair with no results. Was told parts had not been received yet & that we would be notified when to schedule an appointment for the recall repair.

12/26/2017 ODI #11056541.0

"takata recall" received recall letter many months ago. Dealer says no remedy yet from takata. Received december 23, 2017 a bankruptcy chapter 11 notice from tk holdings (takata). Checked with dealer again and there is no remedy for this since original recall number 16s26, june 2016, NHTSA recall number, 16v384. Considering the seriousness of this recall, when can the consumer expect this to be corrected

12/26/2017 ODI #11056609.0

Takata recall -- the Lincoln motor company has forwarded a letter dated december 2017 stating -- "warning: until remedy parts become available, do not allow anyone to sit in the first row passenger seat." this makes our car basically useless. When I contacted mountain view Ford/Lincoln dealership today at 423-756-1331 and asked if they would disconnect just the passenger airbag and they stated that it was unlawful. Yet, I can be notified that my vehicle is not basically usable because someone could be injured or killed!!! Who do I contact to get my passenger airbag disconnected so my husband and I can utilize the vehicle since this is our only vehicle.

12/18/2018 ODI #11162197.0

Tl* takata recall. The contact owns a 2010 Lincoln mkx. The contact received notification of NHTSA campaign number: 16v384000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Cannon Ford Lincoln (904 n davis ave, cleveland, ms 38732, (662)-843-2785) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

12/15/2023 Crash ODI #11560275.0

My car was t-boned and pushed into oncoming traffic. I was knocked unconscious by air bag deployment and it caused brain injury, damage to my breast.

12/05/2017 ODI #11052567.0

Tl* takata recall. The contact owns a 2010 Lincoln mkx. The contact received notification of NHTSA campaign number: 16v384000 (air bags); however, the part to do the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Don gasgart's charlotte county Ford (3156 tamiami trail, port charlotte, fl 33952, (888) 313-9652) was contacted and confirmed that the remedy was not available. The manufacturer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.

11/29/2017 ODI #11051190.0

Takata inflators...received recall notice, but Lincoln dealers simply state they don't have replacement parts yet. Recall came from postal service while car in garage.

11/13/2017 ODI #11045716.0

"takata recall", for 2 years I have been receiving info. Regarding this recall and for 2 years have been contacting the dealership, to hear the same thing over and over that they still do not have the parts to replace this airbag, so how many people have to get killed from this before the problem is resolved. Some one ran a stop sign and ran into my car good thing the air bag did not go off since my granddaughter was seated in the passanger seat. Come on people tend to this once and for all. Just complaining about the situation not reporting the accident, there for the date listed below is the day that I sent this in.

11/07/2017 ODI #11044304.0

I have been to Ford dealer more than once about this recall with no results.they tell me they do not know when parts will be available and this is my only vehicle!

11/06/2017 ODI #11043851.0

Takata recall - I have 2 Lincoln mkx vehicles, a 2010 and a 2008. The Lincoln dealership that I have called for one has been waiting on parts, apparently since the recall in 6/2016. I have called the companies listed on the airbagrecall.com website and none of them in my town do the airbag recall replacement. This recall seems to involve a very dangerous and life threatening situation and I would like to know where I can get the airbags in both of my vehicles replaced. The length of time that this has gone one is unacceptable.

brakes 5 complaints shown

20 total in this category · moderate · avg repair $450 · see brakes cluster analysis →
12/31/2023 ODI #11562805.0

Brakes are extremely hard to use, takes both feet to stop vehicle, once stopped the engine will stall while brake is touched, must put vehicle in park when stopped.

12/28/2019 196,900 mi ODI #11291699.0

Ford motor company is recalling 600,000 vehicles for a faulty valve in the hydraulic braking system. The recall doesn't currently include the 2010 mkx which I own. I have had an intermittent braking problem the last three months in which I took it in and was given new brakes and rotors but hasn't fixed the problem of the brake petal intermittently becoming harder while braking requiring a longer distance to brake. I want to know if other mkx owners have had a similar experience? When I heard about the 19s54 recall I know that my vehicle is having the same problem. What can I do to be included in the recall? Calling them is an automated nightmare in which you enter your vehicle number and are told it doesn't include your vehicle. It took two years to be included on the airbag recall. Thank

12/17/2020 160,000 mi Crash ODI #11383924.0

The SUV will make a noise when braking. Also sometimes it will not stop the SUV and I've had to hit a ditch to avoid a car crash

11/26/2018 124,000 mi ODI #11153740.0

Brake booster failure. Loss of break assistance while attempting to slow down. Accompanied by hissing sound. Symptoms identical to Ford customer satisfaction program #13n02. That recall covers vehicles build in may onward. My vehicle was build in march. Coverage should include this vehicle as well as brake component failure is recognized. Symptom occurred while braking on a highway

11/19/2015 108,000 mi ODI #10794902.0

Tl* the contact owns a 2010 Lincoln mkx. While driving at various speeds, the brake pedal became difficult to depress. The contact also stated that there was an abnormal noise coming from the vehicle when the brake pedal was depressed. The vehicle was taken to the dealer where it was diagnosed that the brake booster failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 108,000.

other 2 complaints shown

12/01/2012 29,000 mi ODI #10486682.0

I am not sure if this is the right place to present this issue, but will explain my concern here. I have an issue with the location of the driver's seat location in my Lincoln mkx. I am 6'2" tall and have long legs. I have had a knee replacement which left me with reduced range of motion in my leg. My issue is that I cannot straighten my leg out enough to be comfortable while driving due to the limited rearward motion of the seat. In speaking with the service manager at the dealer where I purchased the vehicle, he suggested that I contact Ford/Lincoln directly. In doing so, they advised that contact you people at this e-mail address. It is my intention to point out this matter to you and seek some advice and direction. My proposal is to raise the seat height approximately 3" and

11/17/2018 ODI #11152120.0

The seats shift backward when accelerating and move forward when braking, this is a safety hazard. Ford refuses to fix out of warranty, but reading online this is a very common issue.

visibility 1 complaint shown

3 total in this category · moderate · avg repair $350 · see visibility cluster analysis →
12/17/2012 52,534 mi ODI #10488986.0

The vehicle was in our garage with the door closed and the rear hatch window shattered. The window is completely shattered with two softball sized holes where the glass was blown out onto the garage floor. No one was in the car nor the garage when this happened and there were no items in the car that could have caused the damage. We have not moved the vehicle hoping Lincoln would care enough to come and see what has happened. They told us they would not send anyone to view the window. The concern is that this is a safety issue that could possibly injure a passenger. This report is provide evidence of our experience. *tr

lighting 1 complaint shown

4 total in this category · moderate · avg repair $250 · see lighting cluster analysis →
11/13/2017 101,000 mi ODI #11045829.0

Driving at night headlights started to flicker and then went out. 1st left side then right side. Solder connecting headlight assembly to electrical wiring dissolved. Per Ford dealership the solder is dissolving because the electrical circuitry in the headlight assembly overheated causing the solder connection to fail. This happened three times. The first two time the dealership re-soldered the connection. The third time they had to replace the headlight assembly with a new er headlight assembly with updated internal circuitry from my conversation with the Ford dealership this had happen in the higher end models of the lincolns that are a few years old. Why did I have to wait for it to happen three times before they told me it is an internal design defect of the headlight assembly.

Showing 300 of 111 total complaints. The full federal record is available at nhtsa.gov/vehicle/2010/Lincoln/MKX#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-06-14. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
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