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ProblemsByVin Index / 2010-LINCOLN-MKZ / COMPLAINTS
Full complaint record · NHTSA

2010 Lincoln MKZ owner complaints

169 complaints filed with NHTSA on this vehicle , including 1 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.

airbags 14 complaints shown

95 total in this category · severe · avg repair $1,100 · see airbags cluster analysis →
12/20/2017 ODI #11055744.0

Tl* the contact owns a 2010 Lincoln mkz. The contact received notification of NHTSA campaign number: 16v384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (south bay Ford, 5100 w rosecrans ave, hawthorne, ca 90250) and was informed that the parts were not available. The manufacturer was notified and confirmed that the parts were not available for the recall remedy. The VIN was invalid. The contact had not experienced a failure. VIN tool confirms parts not available.

12/11/2017 ODI #11053973.0

Tl* the contact owns a 2010 Lincoln mkz. The contact received notification of NHTSA campaign number: 16v384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (five star Ford stone mountain llc, 3800 highway 78 w, snellville, ga 38039) and was informed that the parts were not available. The manufacturer was not aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. *tt updated 8/24/18*jb

12/10/2018 ODI #11157282.0

Takata recall: there is only one Lincoln dealer remaining in central massachusetts and they keep telling me that there are no replacement airbags for a 2010 model Lincoln mkz sedan.we have been trying to schedule an appointment since july 2017 and I call monthly and keep getting the same answer. Time to escalate this to NHTSA

12/10/2018 ODI #11156330.0

2010 Lincoln mkz. Consumer writes in regards to airbag safety recall. *ld the consumer stated the manufacturer exceeded a reasonable amount of time completing the recall repair. *js

12/08/2017 ODI #11053528.0

Tl* takata recall. The contact owns a 2010 Lincoln mkz. The contact received notification of NHTSA campaign number: 16v384000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The local dealer (james hodge Ford Lincoln inc, 1200 n main st, muskogee, ok 74401 (918) 608-8713) was contacted and confirmed that the vehicle was not able to be serviced until the spring of 2018. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

12/06/2018 110,000 mi Crash ODI #11156654.0

Tl* the contact owned a 2010 Lincoln mkz. While the contact was driving at an unknown speed and turning left, the front driver's side was struck by another vehicle. The air bags did not deploy. A police report was filed and there were no injuries. The vehicle was towed to a tow yard. The vehicle was not taken to a dealer to be diagnosed. The insurance company deemed the vehicle a total loss. The manufacturer was not notified of the failure. The failure mileage was 110,000. *tt consumer stated vehicle was a total loss. *jb

11/29/2018 ODI #11154736.0

Have had car for eight years and still has not been fixed.

11/29/2017 ODI #11051215.0

Tl* the contact owns a 2010 Lincoln mkz. The contact received notification of NHTSA campaign number: 16v384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. A local dealer and the manufacturer were not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

11/28/2017 ODI #11048880.0

Tl* the contact owns a 2010 Lincoln mkz. The contact stated that the air bag warning indicator illuminated. The contact received notification of NHTSA campaign number: 16v384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (bloomington Lincoln, 1001 clover dr, bloomington, mn 55428) and was informed that the parts were on backorder. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available *tt updated 8/14/18*jb

11/28/2017 ODI #11050991.0

Tl* the contact owns a 2010 Lincoln mkz. The contact received notification of NHTSA campaign number: 16v384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. West point Lincoln of houston, texas (11666 katy freeway, 77043) was made aware of the recall and stated that the parts were unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

11/23/2018 ODI #11153316.0

Tl* the contact owns a 2010 Lincoln mkz. The contact received notification of NHTSA campaign number: 16v384000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Hempstead Ford Lincoln (301 north franklin street, hempstead, ny 11550, (888) 457-6042) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.

11/17/2018 ODI #11152190.0

Takata recall the manufacturer has failed to fix this issue with my car.

11/16/2017 ODI #11046506.0

Takata recall- received letter from big valley Ford at 3282 auto center in 2016 saying that airbag needed replacement and they would contact us when they had replacement for the airbags. To date they have never contacted us. Received a notice about chapter 11 case # 17-11375 concerning airbags. Looked up car information on NHTSA site and confirmed car had recall for airbag. Called big valley Ford in stockton ca. At 1-800-871-8112 and was told that until someone takes over airbag business they have no airbags available to replace our current defective airbag. This was left on our voice message system yesterday 11/15/17 at 4:27pm by jackie at big valley Ford (209-870-4361). My question is what do we do now and how do we get this dangerous defect fixed? Apparently Ford doesn't put airbags in

11/13/2018 ODI #11151337.0

Tl* takata recall. The contact owns a 2010 Lincoln mkz. The contact received notification of NHTSA campaign number: 18v046000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Gem city Ford Lincoln (5101 broadway street, quincy, illinois 62305, (888) 254-9078) was made aware of the recall and stated that the parts were unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

engine 1 complaint shown

3 total in this category · moderate · avg repair $3,100 · see engine cluster analysis →
12/21/2021 ODI #11444584.0

Wrench light came on a few times when I checked it the codes were p2135 and p0122 and p1576 car didnt accelerate It happen again one time and then it was letting me accelerate but it was very limited

brakes 1 complaint shown

33 total in this category · moderate · avg repair $450 · see brakes cluster analysis →
12/20/2019 106,000 mi ODI #11290355.0

One evening I got into my car and was heading home from work when I used the brakes and they went all the way to the floor. I had no brakes. The part I replaced was the hydraulic brake control unit. It cost me almost 700.00 to repair. I have the proper paperwork if you need to see the repair order. Pretty ironic that the recall will be coming out but they say my car wasn't affected. I could have been in a severe accident. I am looking for reimbursement on the money I spent. Lincoln has done a great job with all other issue that have come up.thank you for your time and I'm sure you will do the right thing and stand behind your product.

lighting 1 complaint shown

6 total in this category · moderate · avg repair $250 · see lighting cluster analysis →
12/20/2014 44,200 mi ODI #10667429.0

I was informed by friends following our vehicle that the driver side red brake light will illuminate with no change in brake pedal feel at nite when all the car lights are turned on. This I believe is a safety issue since drivers following our vehicle will not be aware when the vehicle itself is braking. Contacted a Ford dealer who informed us that the cost to correct this problem would be $534.00 (the whole tail light assembly needs to be replaced and is not covered under the extended warranty. I researched whether this was a recurring problem with Ford vehicles and found that a technical service bulletin dated 11-11-10 was issued and NHTSA # 10042506 applied.

other 1 complaint shown

12/08/2017 108,000 mi ODI #11053427.0

Heated seats failed in use...preceded by a burning smell

Showing 300 of 169 total complaints. The full federal record is available at nhtsa.gov/vehicle/2010/Lincoln/MKZ#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-06-14. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
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