Free. Instant. No signup. Pulls recalls and complaints for your exact vehicle.

Couldn't find that VIN. Check the digits and try again.

ProblemsByVin Index / 2010-MERCEDES-BENZ-GLK-CLASS / COMPLAINTS
Full complaint record · NHTSA

2010 Mercedes-Benz GLK-Class owner complaints

241 complaints filed with NHTSA on this vehicle , including 2 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.

airbags 11 complaints shown

143 total in this category · moderate · avg repair $1,100 · see airbags cluster analysis →
12/22/2016 ODI #10937088.0

Tl* takata recall. The contact owns a 2010 Mercedes-benz glk350. The contact received notification of NHTSA campaign number: 16v081000 (air bags). The part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

12/21/2023 77,000 mi ODI #11561371.0

The contact owns a 2010 Mercedes-Benz GLK350. The contact stated while driving 60 MPH, the airbags warning light illuminated and remained illuminated. The contact stated that the VIN was not included in NHTSA Campaign Number: 19V010000 (Air Bags). The local dealer was contacted but provided no assistance. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 77,000.

12/21/2017 ODI #11055977.0

:takata recall" we have called park place Mercedes benz- 1300 texan trail, grapevine, tx (817)310-7300, service department on two separate occasions and spoke to the service department about our recall on the driver and passenger side airbags and they said that we would be last due to the age of our auto. We still have not received a call from them to bring in our automobile. They said my name was on the list and whenever they got the airbags, they would call. Please help me get the two airbags installed. Thank you

12/20/2010 11,000 mi Crash ODI #10371780.0

Tl*the contact owns a 2010 Mercedes benz glk350. Upon shifting the vehicle into drive it lunged forward. He applied pressure to the brake pedal but the brakes did not function. The vehicle continued moving forward until it crashed. A police report was filed and the driver suffered minor injuries. The air bags did not deploy during the crash. The vehicle was towed to a body shop and the failure was not determined. The vehicle was not repaired. The failure and current mileages were 11,000.

12/19/2017 86,617 mi ODI #11055529.0

Tl* takata recall. The contact owns a 2010 Mercedes-benz glk350. The contact stated that the air bag warning indicator remained illuminated. The contact received notification of NHTSA campaign numbers:16v081000 and 16v363000 (air bags). The parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called Mercedes-benz of isla verde in carolina, pr where it was confirmed that the parts were not available for the repair. The manufacturer was not contacted. The approximate failure mileage was 86,617. VIN tool confirms parts not available.

12/13/2017 ODI #11054628.0

Takata recall. I called the dealers but they are unable to do the job. I am afraid to suffer a future accident.

12/12/2017 ODI #11054243.0

Tl* takata recall. The contact owns a 2010 Mercedes-benz glk350. The contact received notification of NHTSA campaign number: 16v081000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (Mercedes-benz of morgantown, 58 don knotts blvd, morgantown, wv 26501) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was contacted at 800-367-6372 and stated that they were not able to confirm when the parts were to become available. A case number was not provided. The contact had not experienced a failure. VIN tool confirms parts not available.

12/10/2016 ODI #10934389.0

Takata recall. This recall is far too slow. It is a dangerous safety item, and it is more than a year that this problem has been well know. NHTSA must compel takata and the car manufacturers to increase production or outsourcing of the defective parts. This is shameful on the part of NHTSA, takata and the automobile manufacturers. All air bag inflators should go to the recall, and none to new vehicles until the recall has been completed..

12/09/2016 ODI #10934241.0

Takata recall. I have made many request to mecedes benz usa to replace my driver and passenger air bags that have been recalled. I have not been able to get this done.

12/09/2016 ODI #10934270.0

Takata recall....we were notified of this vehicle's recall because the driver side airbag in february 2016. To date we have not received notice that a remedy for replacement exists to even schedule the replacement of this faulty airbag. Ten months seems like a long time to wait for this work to be done. Nothing has occurred but we rarely drive this car at this point.

12/08/2018 ODI #11156957.0

Takata recall I own a 2010 Mercedes glk 350 and was first notified by Mercedes back in may of 2016 with an anticipated repair date of september 2017. That was then changed to march 2018 and then september 2018. The latest information now states september 2019 and I have no faith that it will be completed by then. I find this deplorable and can't believe that the department of transportation accepts this continuous pushback of repairs

other 3 complaints shown

12/30/2019 81,000 mi ODI #11292018.0

Every time I fill up my Mercedes glk 350 with fuel there is a very strong odor of fuel in my garage after I park the car. There is no visible leak of fuel on the garage floor or notification of any issue on the dashboard. The strong fuel order goes away after driving the car and burning off a gallon or so. This is a serious safety and health issue that started few weeks ago and is of a big concern to me and to my family.

12/09/2015 76,000 mi ODI #10809338.0

The problem is a faulty ball bearing in the gear box behind the transmission, and I was quoted a price of 6,000.00. I feel as if this is a recurring problem with this particular vehicle, and no customer should beheld financially liable for the cost of fixing or having the problem resolved.

12/06/2009 1,703 mi ODI #10294635.0

The rear passenger door behind the driver does not unlock. This condition is random at best, it may stay locked for a week and then unlock normally for a few days and then return to the locked state. *tr

lighting 1 complaint shown

4 total in this category · moderate · avg repair $250 · see lighting cluster analysis →
12/29/2017 ODI #11057303.0

Takata recall after approximately 2 years after notification, the identified problems have still not been resolved. Headlights - normal headlight operation does not provide sufficient illumination of the road.

body 1 complaint shown

8 total in this category · severe · avg repair $1,500 · see body cluster analysis →
12/28/2022 ODI #11499110.0

Premature rear subframe corrosion due to design of component, vehicle is available for inspection upon request. If control arm detaches geometry of suspension will change and divert into another lane and cause a crash, the issue was confirmed by an independent service center. The vehicle is due to be inspected by the manufacturer 12-30. No warning of issue as the majority is covered by body panel.

tires 1 complaint shown

3 total in this category · moderate · avg repair $150 · see tires cluster analysis →
12/28/2009 7,500 mi ODI #10297198.0

Pirelli scorpion zero tires. With less than 8,000 miles on the tires, I rolled over a one inch stone while driving 30 MPH and the tire immediately lost air pressure. If this would have happened at high speed I would have lost control of the vehicle. The company's position is that the tire is safe, even though the stone penetrated through the full tread into the tire cavity. Asimmetrico mo 235/45 r20 100h mo 5570 extra load DOT xt pf j884 4408 interno innen radial m+s tubeless r740401 p.14580.459/01 1414 made in germany tread 2 rayon, 2 steel, 2 nylon sidewall 2 rayon e4 0224435-s 0240460 tt 012 x29 (inside tire cavity). *tr

cruise control 1 complaint shown

5 total in this category · severe · avg repair $600 · see cruise control cluster analysis →
12/20/2010 7,600 mi Crash ODI #10371781.0

I was slowly coasting into a handicapped parking space at a hardware store when the vehicle suddenly accelerated on its own. The brakes would not stop the car. The car ran over a median and several concrete poles and finally came to a stop when it hit metal, fire equipment. I filed a police report. I contacted the dealer and the car was towed to a dealer-owned body shop. Nothing was done to correct the failure. The vehicle is glk Mercedes 2010. The car was only six months old when it experienced sudden, unintended acceleration. *tr

suspension 1 complaint shown

14 total in this category · moderate · avg repair $900 · see suspension cluster analysis →
12/07/2022 ODI #11496509.0

I am the owner of a 2010 Mercedes GLK 350 with 102,531 miles. The problem I have is the rear subframe rusted with a crack on the rear subframe making it very dangerous if the rear subframe fails while driving. This issue has become very popular with the c class Mercedes Benz.

Showing 300 of 241 total complaints. The full federal record is available at nhtsa.gov/vehicle/2010/Mercedes-Benz/GLK-Class#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-06-14. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
Get a free warranty quote →
Sponsored — we earn a commission if you complete a quote. Disclosure.