Free. Instant. No signup. Pulls recalls and complaints for your exact vehicle.

Couldn't find that VIN. Check the digits and try again.

ProblemsByVin Index / 2010-MERCEDES-BENZ-SPRINTER / COMPLAINTS
Full complaint record · NHTSA

2010 Mercedes-Benz Sprinter owner complaints

14 complaints filed with NHTSA on this vehicle . Listed by category, newest first within each section.

airbags 3 complaints shown

3 total in this category · moderate · avg repair $1,100 · see airbags cluster analysis →
11/17/2016 ODI #10926670.0

Tl* takata recall. The contact owns a 2010 Mercedes benz sprinter 2500. The contact received notification of NHTSA campaign numbers: 16v077000 (air bags), 16v379000 (air bags) and stated that the parts were not available within a reasonable time frame to schedule the recall repair. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.

10/25/2017 ODI #11039573.0

Takata recall, this recall has been going on for 3 + years with no fix for the problem

01/24/2018 ODI #11064625.0

Tl* takata recall. The contact owns a 2010 Mercedes-benz sprinter 2500. The contact received notification of NHTSA campaign numbers: 16v379000 and 16v077000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer Mercedes-benz of anaheim (5395 e la palma ave, anaheim, ca 92807) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was contacted at 877-496-3691, but could not confirm when the parts were to become available. A case number was not provided. The contact had not experienced a failure. Parts distribution disconnect and VIN tool confirms parts not available.

other 2 complaints shown

04/30/2015 40,000 mi ODI #10713944.0

I own a 2010 Mercedes benz sprinter passenger van (2500). I purchased it used in august 2014. The dealer I purchased it from informed me that they were fixing a leak in the rear air conditioner. In january, 2015 after a significant snowstorm and a freeze my air conditioning unit started leaking. It only leaks during a rain storm, but it is due to the seal that is between the air-conditioner and roof of the van which has been torn. I understand that this is a problem in nearly all sprinter models. This poses a safety concern for my passengers and is a huge inconvenience during the rainy season. Mercedes benz needs to re-call all sprinters and fix the design of the roof-top air conditioners. *tr

04/02/2024 ODI #11580600.0

Safety Concerns Regarding Eberspächer Diesel Heaters in My 2010 Sprinter This complaint outlines critical safety concerns identified with the two Eberspächer diesel heaters in my 2010 Sprinter van, originally installed / imported from Germany. 1. Potential Non-Compliance with Emission Standards: A recent inspection suggests that both heaters might not meet EPA/CARB emission regulations due to the absence of a required CARB sticker. While I've obtained and verified CARB compliance documentation directly from Eberspächer through a local MBUSA dealer, the lack of the sticker raises concerns. 2. Fume Intrusion into Driver Compartment: The current heater installation, positioned directly below the driver's cabin, poses a significant safety hazard. Fumes can enter the compartment in variou

steering 2 complaints shown

03/11/2020 35,000 mi ODI #11317553.0

Hello all, I am currently driving with a defective airbag. I have been contacted by the daimler vans recall resolution team. They instructed me to take the vehicle to the nearest sprinter repair center for the bag to be replaced free of charge. I explained that the nearest service center was st louis mo which happens to be over 100 miles away from my home. I asked if they could send someone to change it at my location, since this would take me away from work for a day to do this. They responded no I would need to have it towed at my expense to there location for servicing. Mercedes & sprinter share the same hood ornament, but sprinter service is require at specific servicing locations. Can you please help me resolve this matter asap . I have been riding with this airbag not know

02/22/2021 ODI #11397423.0

My 2010 Mercedes is having a series of issues that it should not be having and this is unfair to consumers, there should be way more then 4 recalls listed on this vehicle year make and model. I am currently experiencing a problem with my car not starting for some odd reason as my key is inserted into the ignition my car isn't turning on at all. The steering column is locked and the dash board states that I need to remove my key from the ignition. My car has been diagnosed as esl/eis malfunction which seems like a lot of people with this year make and model is having this problem with the 2010 Mercedes c300. I left my house and drove 40 mins away from home when I left out of the restaurant and returned to my car, my entire steering column was locked and the car tell me to remove my key fro

body 1 complaint shown

11/28/2013 3,000 mi ODI #10554063.0

During and after rain vehicle leaks water (like a water fall ) thru the ceiling vents in the rear of the car, drenching any one who is seated in the 1st or 2nd rows, some time the driver seat and passenger also get soaked while driving if you brake or make a turn. *tr

cruise control 1 complaint shown

09/23/2020 ODI #11360835.0

I have a 2010 e350 while driving the car it threw itself into park , I was traveling 5 MPH or so. It did it a few times especially when coming to a stop in new york city , this is dangerous! This is the first time today it's happened and it happened about 4 times tonight , scary! , I cannot exactly duplicate when or why it does it. What I have done so far... 1. I check my door. My door is not open. This is dangerous

visibility 1 complaint shown

05/16/2014 99,482 mi ODI #10588927.0

My emergency exit window is falling out... The glue that holds the window in the hinge has come loose.. I looked up here @ the recall.gov site to see if this was a common problem, and it was... I took my sprinter van into the dealership to have it repaired, and they said there is no recall on my window and that I would have to pay $950 to have it fully replaced with the same defected window with no warranty... I now have the window duct taped down to hold it in place. *tr

tires 1 complaint shown

04/24/2019 60,000 mi ODI #11203518.0

Tl* the contact owns a 2010 Mercedes-benz sprinter 2500 equipped with goodyear wrangler ht tires, size: lt215/85r16. While driving at an unknown speed on the highway, the two front tires blew out. Later on the same day, the rear tires blew out. There was tread separation on each tire. Two of the tires were shipped to new jersey. The contact drove to ft. Lauderdale to a tire manufacturer and purchased two new tires. The manufacturer was made aware of the failures. The VIN was unknown. The tire and vehicle failure mileage was 60,000.

engine 1 complaint shown

03/27/2019 180,000 mi ODI #11191783.0

Tl* the contact owns a 2010 Mercedes-benz sprinter 2500. The contact stated that the vehicle abruptly decelerated while the accelerator pedal was depressed. The failure occurred numerous times while driving various speeds. When the failure occurred, the vehicle would not accelerate past 30 MPH. The contact also stated that the check engine indicator remained illuminated and there was a warning that the diesel pump preheating system was malfunctioning. The contact placed the gear into neutral, and turned off and restarted the vehicle to bring the engine back to normal function. The vehicle was taken to an independent mechanic who replaced the diesel pump, catalytic converter, air combustible sensors, water sensor filter, and computer; however, the failure recurred. The manufacturer was not

fuel system 1 complaint shown

03/19/2012 57,000 mi ODI #10452279.0

Our 2010 Mercedes-benz (mb) 2500 sprinter van at 57,000 had a check engine light turn on. We took it to the dealer and they rest the computer and took it for a test drive. Upon returning from the test drive they told us everything was fine. Two days later the light turned on again and the motor runs rough. I took it back into the dealer and the next day they said my problem was a sensor in the adblue tank. To fix the problem the tank, sensor and wiring harness must be replaced at a cost of $2200.00. Adblue is the name for the mb diesel exhaust after treatment system that injects DEF to into the exhaust. Mb has already issued a service campaign for a similar issue. That number of that service campaign is 201009005. When I called md @ 1-877-762-8267 they looked into my problem and told me th

electrical 1 complaint shown

02/22/2021 ODI #11397439.0

Head light assemblies on my 2010 c300 are faulty they are dulling severely bad and the light bulbs are burning and melting on the assembly causing a burning smell this is a safety hazard everyone is complaining from 2008-2010 the bulbs are melting onto the plastic causing the headlights to blow out and the clips used to hold the bulbs on track are pointing downwards so the lights are pointing towards the ground and not in ongoing traffic the consumers are paying too much out of pocket money on Mercedes faulty parts this isn't fair at all we are all having crisis with these cars and don't know what to do other then pay to repair Mercedes mistakes. Please help us please and the ignition switch failure is not our fault one day your car just won't crank and you have to spend all of your savi

Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-06-28. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
Sponsored
Get a free warranty quote →