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ProblemsByVin Index / 2010-VOLKSWAGEN-PASSAT / COMPLAINTS
Full complaint record · NHTSA

2010 Volkswagen Passat owner complaints

163 complaints filed with NHTSA on this vehicle , including 2 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.

powertrain 8 complaints shown

33 total in this category · moderate · avg repair $2,500 · see powertrain cluster analysis →
12/27/2016 69,850 mi ODI #10937712.0

Coming from a standstill, my 2010 vw passat with 69,000 miles has a multiple second delay before going into d or r. One day, I put it in r and depressed the accelerator and the car acted like it was in n. This is the second time it has happened

12/19/2014 84,000 mi ODI #10667263.0

While accelerating from a toll plaza I felt the car shutter and heard/felt it bang. Than the car dropped into second gear and the "d" indicator of the transmission started to flash. I was forced to pull over to the side of the road (through a lot of traffic). Once on the side of the road I was able to shut off the car and restart it. The car worked fine after that. This is the third time this has been an issue. It was repaired the first 2 times by the dealer. *tr

12/13/2019 127,000 mi ODI #11288908.0

Drove car without problems. Came back an hour later and it started, but engine was shaking. Moved it across parking lot and shut engine off. Next time I tried to turn it on, would not start. Took it to mechanic, said that timing chain broke and ruined the rest of the engine. Did research and found this to be a common issue with vw engines. Faulty timing chains are used which cause catastrophic engine failure leaving driver at risk if this happens when driving. Even when not driving, the possibility of such a common occurrence from one of their products failing and ruining the rest of the car is unfair to consumers and Volkswagen should be held accountable beyond warranty liabilities for any of their vehicles that this happens to. They should not be allowed to build faulty engines and leave

12/05/2019 197,000 mi ODI #11287107.0

Dsg transmission intermittently flashes d gear selector indicator. This means the transmission shifts into neutral and cannot be reengaged into drive. Very dangerous condition on freeway or making left hand turn with on coming traffic. Shutting vehicle off and back on always clears the condition however vehicle must be stopped and in p. Fault occurs randomly sometimes with 2500 miles between occurrences. Has occurred 5 times with 2500 miles between the 4th and 5th occurrence. Transmission has been serviced per vw required intervals.

12/04/2013 62,000 mi ODI #10554805.0

Tl* the contact owns a 2010 Volkswagen passat . The contact stated that while driving 20 MPH, the vehicle began to jerk and would not accelerate. The contact took the vehicle to the dealer where it was advised that the mechatronic box for the transmission had malfunctioned. The manufacturer was not notified of the failure. The failure mileage was 62,000.

11/26/2010 2,380 mi ODI #10367861.0

I purchased 2010 vw passat in june 2010. The car started to jump on acceleration from stop, auto hold button did not work, and car was rolling back on mild slope. I took car to the vw dealership. I was told that it is not safe to drive the car. I had to wait for 2 weeks since the part was coming from germany. They replaced the mechatronic unit and autohold button. The car is not jumping now but I have a feeling the problem is coming back since it does not go smoothly from stop to drive sometimes. Autohold button is working. If the autohold button is not on, a car is still rolling back on a mild slope so you have to move your foot quickly from brake to gas and pray there is no car behind you. 2010 vw passat performs very well after you reach 60 miles and over but below that speed, it takes

11/24/2015 178,000 mi ODI #10806633.0

Pcv valve went out; and in turn, the rear main seal ruptured a major oil leak between engine and transmission. Dealership concluded the pcv position crank valve cause back pressure into the crank resulting in damaging the rear main seal. Vw has issued an extended warranty on pcv on certain models causing this issue, but the tsi 2009 and up have not been included in this recall. This issue could result in a catastrophic engine failure due to all oil leaking out of car while on road. This occurs when pressure builds up to pcv fails when car is being operated.

11/16/2010 ODI #10365915.0

Bought 2010 passat new on 05/25/10. On 05/26 with less than 100 miles, the transmission suddenly would not go past 1st gear after accelerating from stop sign. Was close to home so drove around the block trying to get it to upshift. Attempted to reverse and when gear shifter was moved transmission would not move from drive. Called dealer and they said they would tow in. Next day I drove to work and have not had a single problem since. It does leap forward when foot removed from brake, but I don't know there is much that can be done about that. Keep foot on brake. We'll see. *tr

airbags 6 complaints shown

39 total in this category · severe · avg repair $1,100 · see airbags cluster analysis →
12/10/2016 11,250 mi ODI #10934337.0

Takata recall. Has been over a year since recall and no action taken by company to rectify problem. Vehicle is in texas, is over 6 years old, and is primary vehicle for a 55 year old working woman. Texas is a high risk state.

12/10/2016 40,000 mi ODI #10934434.0

Takata recall . I was notified that my vw driver frontal airbag needs to be replaced in april. This should be taken care of immediately, and nothing has been done. Takata needs to be held accountable in a timely manner.

12/08/2016 ODI #10933840.0

Takata, 69m9, , tried calling takata, and email to vw.com, I can't get a contact. Can you provide email for vw, I don't think driving a car that may blind, kill, or cause injury is acceptable, this vehicle is required for work every day. I don't know who to contact at vw. *tr

12/04/2017 42,000 mi Crash ODI #11052300.0

I had a wreck on oct. 28 2013 on 1-26 in usa south carolina. A deer ran into my car(2010 passat) passenger side and right front of car. No airbags came out. My insurance coming fixed car at vw garage. They told me at that time my airbag part was not on hand they had to order it and they would call me when it came in. Never heard from vw again. I got a recall notice after that,stateing that my car needed to be brought to the dealership it was not safe and then did not have a part to fix it yet. My car had 53,000 miles on it . I had retired from working did not want another car at that time. Car was paid for. I lost all my money paid for car $29,214.00, est taxes in sc 1750.00, plus ins. Fees of 19299.00. Over the 7 yrs I own the car. They gave me a lease car to drive 426.00 a month. I have

11/19/2018 96,000 mi ODI #11152380.0

Tl* the contact owns a 2010 Volkswagen passat. While driving 20 MPH, the air bag warning indicator illuminated and the air bag partially deployed. Prior to the deployment, the contact heard several popping sounds coming from the steering wheel underneath the horn pad. The contact stated that the vehicle was repaired per NHTSA campaign number: 18v148000 (air bags) on september 7, 2018. The local dealer was not contacted. The manufacturer was notified. The approximate failure mileage was 96,000. The VIN was not available.

11/15/2021 Crash ODI #11440541.0

The car was hit broadside on the passenger side front door, spun around and hit head in to a power pole. With all this happening none of the airbags deployed.

electrical 2 complaints shown

12 total in this category · moderate · avg repair $850 · see electrical cluster analysis →
12/31/2020 156,000 mi ODI #11385729.0

There is a gas leak by rear tire. The mechanics that changed my tires said it was water. Went for an oil change, and they refused to do it because it's a gas leak. They can't tell where it's coming from.

12/14/2010 23,101 mi ODI #10371410.0

Driving on 267 east virginia in morning parking brake indicator light came then car immediately was unable to accelerate and shut down causing near life ending accident, navigated to side of toll road based on forward motion in car at which time car completely shut off and was unable to start. Vehicle was towed to local dealership. At time of pick up ass service manager at vw indicated they are aware this is occurring but have not issued a full recall. While on the side of the road after almost being in a tragic accident car was almost clipped as it looked like I was a lane. Requested vehicle buyback vw refused. Vw was are of the potential problem but has not informed customers prior to purchase or ongoing. Letters for 2009 customers issued. Turning over to legal, explore class acti

engine 1 complaint shown

24 total in this category · moderate · avg repair $3,100 · see engine cluster analysis →
12/29/2020 104,000 mi ODI #11385499.0

While driving the vehicle looses power, I can stop shut it down and it runs fine for a period. The problem is unpredictable, I am afraid to drive the vehicle on on interstate highways, because a serious accident would occur.

steering 1 complaint shown

13 total in this category · moderate · avg repair $700 · see steering cluster analysis →
12/27/2017 71,000 mi ODI #11056793.0

Vehicle was recalled for air bag/clock spring reason twice in just over a year. Now, shortly after both of these repairs, we had a noise in the steering wheel, as well as an air bag failure indicator illuminate. We cannot help but feel this is related to the work that has been performed on these recent recalls and feel vw should be responsible for the cost of these repairs. This happened while driving on a city street while making a turn. Attached is a copy of the service record.

wheels 1 complaint shown

12/15/2010 ODI #10370817.0

I bought a used 2001 vw passat for my daughter in august of 2009. It kept having problems with loosing tire pressure and I found cracks on the back side of all four rims where the bead of the tire seals. I then replaced all four wheels with the same OEM vw wheel, part # 69745, about a year ago with reconditioned rims off ebay; the supplier told me they cannot recondition wheels with cracks. Last week I checked a low tire on the car and again found a crack on the new rim at the same location. As far as my daughter knows, she has not impacted anything against the wheel . I have to believe there is a dangerous defect in the design and or manufacturing of this rim and vw should be held responsible for my purchase and for the replacement of these rims. *tr

visibility 1 complaint shown

11/28/2014 57,000 mi ODI #10661192.0

While driving on the highway with the sunroof closed. Out of the blue and unprovoked - the sunroof exploded. It was not hit by anything to cause this. The majority of the glass flew out, but had the inner plastic sunroof material been open it certainly could have injured those inside. Additionally over the course of the next few days I did find dark glass shards in my hair that had clearly come from the sunroof. My story is lucky, but easily could have ended in injury to driver from the glass or from injuries to others on the road caused by an accident prompted by the shock of unprovoked shattering glass to the driver. The car is not very old (2010) and the sunroof is certainly not overused. This absolutely can't be the users' fault. *tr

Showing 300 of 163 total complaints. The full federal record is available at nhtsa.gov/vehicle/2010/Volkswagen/Passat#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-06-14. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
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