Free. Instant. No signup. Pulls recalls and complaints for your exact vehicle.

Couldn't find that VIN. Check the digits and try again.

ProblemsByVin Index / 2011-BMW-128I / COMPLAINTS
Full complaint record · NHTSA

2011 BMW 128i owner complaints

92 complaints filed with NHTSA on this vehicle , including 2 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.

airbags 9 complaints shown

35 total in this category · moderate · avg repair $1,100 · see airbags cluster analysis →
12/31/2016 ODI #10938945.0

Takata recall. No communication from BMW about recall or availability of parts. The driver is five feet tall and must sit close to steering wheel.

12/27/2016 ODI #10937668.0

I've been waiting for nearly ten months to be notified about when replacement parts would be available for my car's recalled driver-side airbag module (recall campaign no. 16v-071). Over the past ten months, I've called BMW several times to get information about when it expects to receive replacement parts. Each time, I've been told to simply wait! Apparently, BMW expects me to wait long enough for it to explode in my face and either kill me or cause severe bodily injury! During my most recent call with BMW, on dec. 27th, 2016, I was informed that it will be at least another six months before BMW expects to receive parts. That is completely unacceptable; therefore, I am submitting an official complaint to nhsta about BMW's lack of responsiveness to remedy this extremely dangerous driver a

12/12/2017 ODI #11054214.0

Takata recall the takata airbags on my car were recalled in feb 2016. I have spoken to my local BMW dealership multiple times and the replacement parts are still on a "national backorder." this has almost been 2 years without a resolution - this is completely unacceptable.

12/08/2016 ODI #10933853.0

Tl* takata recall. The contact owns a 2011 BMW 128i. The contact received notification of NHTSA campaign number: 16v071000 (air bags). However, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

11/17/2016 ODI #10926605.0

Tl* the contact owns a 2011 BMW 128i. The contact recieved notification of NHTSA campaign number; 16v071000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

11/15/2016 58,000 mi ODI #10926239.0

My car had a passenger restraint malfunction that rendered the passenger airbag inoperative.

11/09/2017 ODI #11044935.0

Takata recall BMW has failed to replace the air bag that was recalled on 2/5/2016 after many services they have not to date replaced the driver side air bag

10/28/2017 ODI #11040740.0

Takata recall. I received a letter in the mail dated sept 2017 from BMW usa stating that the parts are available and to schedule an appointment for a free repair. When I called my dealer (stevens creek BMW usa in santa clara, ca) they informed me that the parts are actually not available, they have them on order, and it would take anywhere from 3-5 months for them to actually get them. Since this is october 2017, this would be mean an estimated repair date in jan-march 2019!

10/23/2017 ODI #11035852.0

Takata recall braman BMW keep saying they do not have the parts. I have been waiting for 2 years, and every time I called they give me the same "scripted answer". I have been waiting for 2 years to get this part replaced and they just keep getting my name on a waiting list, that is not real. I got a letter from BMW saying the part is available and they keep saying to me that is not available.

engine 5 complaints shown

24 total in this category · severe · avg repair $3,100 · see engine cluster analysis →
12/16/2022 ODI #11497746.0

The contact owns a 2011 BMW 128I. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

12/10/2014 ODI #10655443.0

2011 BMW 128i. Consumer writes in regards to a recall notice concerning assembly bolts. *tgw the dealer informed the consumer, the parts were not available. Recall # 14v176000. *jb

11/22/2022 ODI #11494610.0

The contact owns a 2011 BMW 128I. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

11/06/2020 ODI #11373441.0

Camshaft housing belts are losses or broken

10/19/2022 Fire ODI #11490052.0

The contact owned a 2011 BMW 128i. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the repair was unavailable. The contact had experienced a failure. The contact stated as he pulled into a parking lot at approximately 5 MPH he began to smell a burning plastic odor. The contact said that the vehicle dash vents began to issue gray smoke. The contact had parked the vehicle and turned it off, he opened the hood and the vehicle engine compartment immediately ignited. The contact stated that the fire department was called and extinguished the fire with foam. The police also arrived on the scene and filed a report. The vehicle had to be towed to an impound lot and was no longer drivable. The contact stated that the manufact

electrical 2 complaints shown

14 total in this category · severe · avg repair $850 · see electrical cluster analysis →
12/14/2018 92,000 mi Fire ODI #11161297.0

The car was moving at highway speed with ac running. Smoke plumed from vents and under front passenger footwell. Electrical fire stemming from blower motor final stage unit and wiring harness.

11/21/2018 90,000 mi ODI #11153013.0

The vehicle was in motion and the blower motor resistor harness began to smoke heavily. The a/c stopped working. I pulled over and disconnected the wiring harness and pulled the fuse. The wires melted, the connector melted, and the resistor is broken. After some research I see that BMW has recalled other cars for this exact same issue, but not the 1 series.

powertrain 1 complaint shown

3 total in this category · moderate · avg repair $2,500 · see powertrain cluster analysis →
12/20/2015 43,000 mi ODI #10811348.0

Sometimes, the car from a stand still or low speed (below 10-15 MPH) has a delay between throttle input and actual acceleration. This delay of acceleration has caused many close calls for accidents and/or sudden braking needed because of over acceleration. Between my research on this issue and experiences with this, I can reliably reproduce this issue. But due to the nature of this issue, without proper documentation equipment, I cannot provide any concrete data (besides other data provided by various source with professional equipment.)

body 1 complaint shown

12/11/2012 12,900 mi ODI #10487977.0

As I was driving to work in the morning on the freeway I had the pop sound, next thing I know is the driver side door popped open and the warning lights went on. *tr

other 1 complaint shown

11/04/2015 24,974 mi ODI #10788317.0

This vehicle has the same n54 engine and same fuel pump that was covered under recall for failing fuel pumps on the 2007-2010 BMW cars. It was the only BMW vehicle that used this motor in 2011 and such was left out of the original recall. There were only about 600 of the vehicles made for the usa so I suppose that might also be why they were omitted. BMW has informed us that they cannot cover it under the recall since it was not included even though it has the same motor and fuel pump that was recalled in previous years. This car has experienced a fuel pump failure while driving on a city street in traffic. The ECU went into "reduced power mode" and the car could not accelerate past 15 MPH in fast moving traffic creating an unsafe condition and a near collision. The car also has the

Showing 300 of 92 total complaints. The full federal record is available at nhtsa.gov/vehicle/2011/BMW/128i#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-07-15. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
Sponsored
Get a free warranty quote →