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ProblemsByVin Index / 2011-BMW-X5 / COMPLAINTS
Full complaint record · NHTSA

2011 BMW X5 owner complaints

307 complaints filed with NHTSA on this vehicle . Showing the 300 most recent — grouped by category for scanning.

engine 8 complaints shown

91 total in this category · severe · avg repair $3,100 · see engine cluster analysis →
12/22/2014 58,000 mi ODI #10667703.0

While driving on highway 121 suddenly the lights came on and I was warned that if I don't pull over and reduce my speed my engine will suffer damage. This caused me to swerve and try to take the first exit, which luckily was coming up. There was a liquid discharge under the car. Water pump failed and thermostat burned out ... Damages over 1000 usd. This seems to be a theme with 3.0i vehicles of that year. BMW would not repair even though higher cylinder engines are covered under recall. *tr

12/19/2018 162,000 mi ODI #11162413.0

2017 dec - diesel exhaust fumes in cabin. Mag BMW dealer replaced EGR pre-cooler, and intake turbo line.

12/19/2018 146,000 mi ODI #11162415.0

2017 july - diesel exhaust fumes in cabin. Mag BMW dealer replaced faulty EGR cooler and EGR valve second time.

12/19/2018 123,826 mi ODI #11162416.0

2016, march 03 - diesel exhaust fumes in cabin. Mag BMW dealer replaced faulty: intake temp sensor fault # 004bc6 and fuel presuply line: faults #004bda and 004bdc. Scr tank fault 0046f9 was not repaired by BMW.

12/18/2017 40,000 mi ODI #11055291.0

Intake and exhaust valve seals went bad. Which this is a known problem for n63 engines. BMW has a bulletin for it, but the extended warranty will not honor that because it's a known problem. And BMW won't honor it cause they won't do a recall on it either. When this happens, it consumes oil and you have blue smoke going out your tailpipe. I've been going back and forth with extended warranty, BMW dealer, and BMW corporation. They want me to pay over $9000 to fix this, cause you have to pull the motor out. And this gonna get worse if you gonna keep driving it

12/17/2017 ODI #11055121.0

Valve seals problems in 90 % of x5 from 2010 to 2013, I bought mines from the dealer with this problem... They told me at the dealer nothing was wrong.... I am very upset about this. *tr

12/14/2015 45,000 mi ODI #10810129.0

Electric water pump failed at only 40k-50k miles. Engine overheated and risky for safe driving. I checked online for any related recall and find the following, which is the same problem for my vehicle. But it was not covered by the recall. This recall should cover more vehicles. Electric auxiliary water pump report receipt date: oct 20, 2011 NHTSA campaign number: 11v521000 component(s): engine and engine cooling

12/12/2017 53,000 mi ODI #11054248.0

Since the n63 engine technical update (aka n63 customer care package) was performed on our 2011 x5, we noticed an increase in engine oil consumption evidenced by the onboard system alerting us to low engine oil condition requiring adding engine oil. In addition to this symptom the onboard system is alerting low coolant fluid and requiring coolant fluid top off. Prior to this n63 technical update performed on our x5, the vehicle did not require engine oil or coolant fluid top off as it does now and went even as far as between maintenance cycle without requiring oil or coolant top off. We have communicated this peculiar level of consumption on a number of occasions to the service advisor at the onset of the symptom and while during the warranty coverage period and we were told that this con

airbags 4 complaints shown

63 total in this category · moderate · avg repair $1,100 · see airbags cluster analysis →
12/30/2016 ODI #10938800.0

Takata recall - I received the first recall letter 11 months ago for the driver side airbag and the 2nd recall for the passenger side in may of 2016. I am still being told there is no resolution as of yet.this problem has gone on way to long and my safety is at risk. I am unable to sell the car due to this open recall and need resolution asap.

12/29/2016 ODI #10938585.0

Tl* takata recall. The contact owns a 2011 BMW x5. The contact received notification for NHTSA campaign number: 16v364000 (air bags). The dealer indicated that they replaced the parts with the same part as an interim repair for NHTSA campaign number: 16v071000 (air bags). The contact expected the manufacturer to supply the replacement parts for the recall to the dealer. The contact was uncertain as to when the manufacturer would supply the replacement parts for the recall and the parts for the passenger side air bag recall. The manufacturer was contacted to determine when the remedy replacement parts would be supplied for both recall repairs. The contact had not experienced a failure. VIN tool confirms parts not available.

12/29/2016 ODI #10938599.0

Takata recall - it's been a year and still BMW says it does not have parts to fix the problem.

12/28/2016 ODI #10937937.0

Takata recall....not being addressed in a timely fashion. Spoke with bmwna, explained that I'm looking to sell the vehicle, that I paid cash and the truck is depreciating.. Looking for a resolution that doesn't include a trade in...want the vehicle fixed asap so it is sellable... I have seen BMW cpo vechicles for sale that were included in the same recall and same region that were cleared of the issue... I would like the same treatment...

other 4 complaints shown

12/29/2016 ODI #10938606.0

In-tank fuel pump. BMW has not scheduled a service appointment to resolve issue. Recall campaign no. 16v-746 , they claim no parts are available.

12/19/2018 186,000 mi ODI #11162411.0

2018 dec 14 - diesel exhaust fumes in cabin. Mag BMW dealer found faulty intake manifold and oil turbo line.

12/19/2018 ODI #11162412.0

2018 march - diesel exhaust fumes in cabin. Mag BMW dealer replaced intake turbo line, second time.

12/18/2017 71,500 mi ODI #11055397.0

The vehicle emission system is clogging up due to the diesel emissions set up in the BMW diesel engines. Where most car manufacturers emission warrenties are 80-85kmi BMW is 70kmi. Even though there are numerous complaints BMW is not doing anything unless your willing to pay $$$$$$. The #1 problem is the EGR cooler.,causing some people to install aftermarket [illegal] kits to avoid these problems.the vehicle runs almost normal but it suffers in fuel economy.

powertrain 2 complaints shown

49 total in this category · moderate · avg repair $2,500 · see powertrain cluster analysis →
12/26/2011 ODI #10441239.0

On november 28, 2011, transmission malfunction warning came on and vehicle could not be shifted into gear. After 30 minutes, fault went away and vehicle was moved to home address. On december 14th the same fault appeared and the vehicle had to be sent to the BMW dealership. It took BMW 8 days to replace the transmission 'mechatronic' unit. On december 22, the xdrive system malfunctioned and the vehicle will be returned to the BMW dealership. *tr

12/19/2016 ODI #10936189.0

Tl* takata recall. The contact owns a 2011 BMW x5. The contact received notification of NHTSA campaign numbers: 16v071000 (air bags), 16v3110090 (power train), 16v364000 (air bags) and 16v746000 (air bags, fuel/propulsion). However, the parts to do the repairs were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

electrical 1 complaint shown

18 total in this category · severe · avg repair $850 · see electrical cluster analysis →
12/28/2022 ODI #11499217.0

Foot wells or FRM module failed when installing a new battery. Now my windows and turning signals does not work after service when it was working before I took it to BMW of Bloomfield.

cruise control 1 complaint shown

3 total in this category · moderate · avg repair $600 · see cruise control cluster analysis →
12/24/2020 113,000 mi ODI #11384886.0

Vehicle indicated the engine was operating at reduced power, unable to accelerate and barely able to pull over. Speed was reduced to 5mph in the middle of the highway.

Showing 300 of 307 total complaints. The full federal record is available at nhtsa.gov/vehicle/2011/BMW/X5#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-06-14. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
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