2011 Cadillac Escalade owner complaints

Takata recall Cadillac dealers in the la area are saying they do not have parts to replace airbags. It has been almost a year and a half! When I called gm they say the airbag is fine and it is only a preliminary recall and does not need to be replaced and so they are not supplying the dealers with the parts. Yes my vehicle is on the recall list!

Tl* the contact owns a 2011 Cadillac escalade. The contact received notification of NHTSA campaign number: 16v381000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Takata recall letter received from gm Cadillac nearly 2 (or 2+) years ago. Have been to tom peacock dealership that I purchased the vehicle from every 4-6 months since then. Told every time that they can't help, they don't know when replacements bags will be in. I purchased my vehicle from gm Cadillac - not takata. I want gm Cadillac to replace these defective air bags immediately.

I contacted my dealer when I got the original recall notice several months ago. At the time they told me that they did not have a solution to switch out the airbags. I received the card from tk holdings this week. I have again contacted my dealer today to be told that they, sewell Cadillac of houston, do not have a fix yet or replacement bags from gm. I am scared to drive this vehicle since the original contact regarding the faulty airbags. My stress level when I get into my vehicle to drive it goes way up!!! What happens if someone collides with me?

Takata recall issued 5/2016by mail to my house. NHTSA#: 16v381 recall 49151. Called hoehn Buick Cadillac in carlsbad, ca. Replied that gm hadn't sent out partsyet. Called again & went to dealer on 11/21/2016 & finally 9/19/2017. Same story. Spoke to gm vince love. Vince love.

Takata recall gm recall #: 2049151 NHTSA # 16v381 date issued: may 27, 2016 recall title: passenger airbag inflators recall description: takata corporation ('takata') has decided that a defect which relates to motor vehicle safety exists in certain 2007-2011 Cadillac escalade, escalade esv, escalade ext, Chevrolet avalanche, silverado 1500, suburban, tahoe, GMC sierra 1500, yukon, yukon xl, and 2009-2011 Chevrolet silverado 2500/3500 and GMC sierra 2500/3500 vehicles. This is based upon takata's decision that front passenger airbag inflators it supplied to gm are defective. Gm has submitted to NHTSA a petition for inconsequentiality and NHTSA has granted gm until august 2017 to complete its investigation and to submit all data supporting the petition. If the petit

Tl* takata recall. The contact owns a 2011 Cadillac escalade. The contact received notification of NHTSA campaign number: 16v381000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Devoe Cadillac (4100 tamiami trail n, naples, fl 34103, (239) 298-7627) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Nothing has happened other than there is a current airbag recall on this vehicle. Many other makes and models also have this takata airbag issue and they have been fixed/or replaced and the recall is lifted. Yet Cadillac/gm is still refusing to have this done so I am currently driving a vehicle which the NHTSA says it not safe yet Cadillac says it is and no one has taken the step forward to remedy this problem. My husband recently passed away in a horrifying manner and all I want to do is give my stepson who lives in canada (I live in los angeles) I just want to give my stepson his fathers truck and because no one wished to solve this problem I am unable to do this. I simply cannot understand how the NHTSA can allow us to drive a vehicle they deem to be unsafe yet not force Cadillac/gm to

My vehicle has a recall on it for the takata airbags. I spoke to general motors (conversation #[xxx]) and they said there is nothing that can be done until NHTSA provides a solution. The fact remains I am driving a vehicle with an outstanding recall that I can't get fixed. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tt

Tl* the contact owns a 2011 Cadillac escalade. The contact received notification of NHTSA campaign number: 16v381000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was not taken to a dealer and was not repaired. The manufacturer was made aware of the issue and did not assist. The contact had not experienced a failure. VIN tool confirms parts not available.

My vehicle is part od a takata air bag recall and gm refuses to do anything about it. I have called periodically asking when the repair would happen and was told it is being phased in and I will get a notice.I just called again and the new answer is that gm doesn't think they should have to replace this and will not do anything until their objection can be resolved. They will not commit to replacing my recalled airbag.

Tl* the contact owns a 2011 Cadillac escalade. While the contact was attempting to exit the vehicle, the interior door handle locked and the exterior door handle fell off. The contact had to exit the vehicle using the passenger door. The dealer (potamkin Cadillac of manhattan, 706 11th ave, new york, ny 10019) replaced the interior and exterior door handles. Seven months later, the contact experienced the same failure with the rear passenger door. The manufacturer was contacted and was unable to provide assistance. The failure mileage was 25,488. *bf updated 8/28/18*jb

Black chrome paint on window frames peeling away. *tr

Heated seat module and wiring melted. Fire concerns. Many vehicles affected

My dash has cracked. The vehicle has been garaged every day since I purchased it new in 2011 and has not ever been mistreated. This is obviously a defect in craftsmanship of the vehicle.

This complaint is a general complaint about the new type of headlights that shine a piercing blue color. When vehicles with this new type of headlight approach, it interferes with night driving vision. I can tolerate one or two of these type headlights coming at me at night, but if someday there are dozens of them in oncoming traffic it will not be safe to drive. Vision will be impaired. Such headlights need to be toned down. They are much too bright. Thank you. *tr