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ProblemsByVin Index / 2011-CADILLAC-STS / COMPLAINTS
Full complaint record · NHTSA

2011 Cadillac STS owner complaints

7 complaints filed with NHTSA on this vehicle , including 1 reporting a crash, fire, injury, or fatality. Listed by category, newest first within each section.

electrical 3 complaints shown

3 total in this category · moderate · avg repair $850 · see electrical cluster analysis →
10/04/2016 ODI #10913653.0

We own a 2011 Cadillac sts. Recently my wife was leaving for work and all of a sudden I felt the house shake. My wife was reversing out of the driveway when she applied the brakes. The pedal was so hard she could not press the pedal down. To avoid a crash she put the car into drive to keep it from going into the street. Once she was able to keep the vehicle out of the street she put the car in neutral, but the brakes were still not responding. Thats when our home became our car stopper. I drove the car afterwards and the brake pedal was still hard and would not hold the car from moving when it was put into gear. I contacted the local dealership who informed me that it would take at least 3 to 4 hours labor to diagnose the problem. That at $149.99 per hour. He also informed me that they had

05/21/2015 20,000 mi ODI #10717697.0

Tl* the contact owns a 2011 Cadillac sts. While driving at 40 MPH, all the instrument panel lights failed to illuminate, the navigation system failed to function, and the back up sensors chimed without any object behind the vehicle. In addition, the vehicle stalled. The contact was able to restart the vehicle. The vehicle was towed to a dealer. The technician was unable to diagnose or repair the vehicle. The failure recurred on numerous occasions. The manufacturer was notified of the failure. The failure mileage was 20,000. The VIN was unavailable. Updated 7/29/15*cn updated 10/17/2017*cn

03/17/2014 53,000 mi ODI #10572730.0

Dash lights fail to come up upon start - sporadic in march 2013, chronic in november to present back up sensors malfunctioning - january 2014 to present power windows go up and down - sporadic jan 2014 cd/radio volume exceptionally high and then re-adjusts itself headlights turn off when they should be on - 2 occurrences - february 2014 2 emission warning from onstar denied by dealer - jan - 03/2014 alarm coming through rear-view mirror assembly - very, very loud and persistent - february 2014 I reported several occurrences in 2013. Dealership said they could not duplicate reported chronic occurrences again in november, december and january and february - told could not diagnose complained to corporate who offered to have car diagnosed for 99.00; then charged assigned were 99.00

brakes 1 complaint shown

08/23/2014 38,000 mi ODI #10627767.0

When I backed out of my carport and applied my brakes it wouldn't stop. I took it to the dealership and they couldn't make the car do it again. The brakes when I back up still does not stop my car intermittently, until I step on brakes 3 or 4 times. This is frightening. The dealership wouldn't even take a look at my brakes. *tr

cruise control 1 complaint shown

08/03/2015 59,000 mi ODI #10744288.0

2011 Cadillac sts. Consumer writes in regards to cruise control activated on its own. *smd updated 09/17/15*lj updated 09/21/15.*jb updated 09/22/15*jb

seatbelts 1 complaint shown

01/11/2013 Crash ODI #10492235.0

Tl* the contact owns a 2011 Cadillac cts. While traveling approximately 48 MPH, the driver crashed into the front passenger's side of another vehicle. The front passenger seat belt and shoulder attachment device separated which caused the occupant to move forward into the deployed air bag. The passenger sustained a broken right ankle. The vehicle was completely damaged and towed to a savage facility. The manufacturer was not notified of the problem. The failure mileage was unavailable. ...updated 01/23/13 *bf....updated 01/30/13 *bf an investigator with the california highway patrol submitted this complaint form, not the owner of the vehicle. Updated 2/4/2013 *js updated 2/7/2013 *js

steering 1 complaint shown

01/04/2025 ODI #11634057.0

The steering wheel became uncontrollable while idle and can't turn the steering wheel without picking up speed. While stopped you can't turn the steering wheel, it's like trying to turn it while the engine is off.

Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-06-14. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
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