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Active recalls
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severeNHTSA 13V385000 29/08/2013
Ford is recalling certain model year 2005-2011 Ford Crown Victoria (including Crown Victoria Police Interceptors), Mercury Grand Marquis, and Lincoln Town Car vehicles
If the lower bearing separates, the vehicle may experience a loss of steering, increasing the risk of a crash.
Fix: Ford will notify owners and dealers will replace the lower intermediate shaft, free of charge. The upper intermediate shaft and steering column lower bearing will be inspected to identify any damage that may have occurred as a result of lower intermediate shaft corrosion, and repaired or replaced as necessary. If the steering column lower bearing has separated, a retainer clip will be installed. The recall began on October 23, 2013. Owners may contact Ford at 1-866-436-7332. Ford's recall number is 13S08.
severeNHTSA 14V704000 05/11/2014
Ford Motor Company (Ford) is recalling certain model year 2005-2011 Ford Crown Victoria, 2005-2011 Mercury Grand Marquis vehicles manufactured March 23, 2004, to August 30, 2011, and 2005-2011 Lincoln Town Car vehicles manufactured March 8, 2004, to August 30, 2011, and on which the upper intermediate shaft was serviced during the course of safety recall 13V-385
Improper servicing of the upper intermediate shaft could cause the shaft to separate, which can then result in a loss of steering control, and increasing the risk of a crash.
Fix: Ford will notify the owners of vehicles whose repair records reflect that the upper intermediate steering shaft was repaired during the course of the prior recall 13V-385. Dealers will inspect and replace the upper immediate shaft if necessary free of charge. The recall began November 17, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S25.
Common questions
Is the 2011 Ford Crown Victoria reliable?
Mostly yes. With a reliability score of 8.0 out of 10 based on 23 owner complaints filed with NHTSA, the 2011 Ford Crown Victoria is generally a sound vehicle. The areas to watch are listed in the top problem section above — most are budget items, not deal-breakers.
What's the most common problem on the 2011 Ford Crown Victoria?
Based on NHTSA records, the most-reported issue is steering, with 12 complaints filed. Average repair cost runs about $700 at an independent shop.
What's the most expensive thing that goes wrong?
The steering is one of the costlier repair items. Average repair cost runs about $700 at an independent shop. Catching early warning signs can sometimes extend life by 20–30,000 miles.
How do I check if my Ford Crown Victoria has open recalls?
Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.
Is an extended warranty worth it on a 2011 Ford Crown Victoria?
Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 23 complaints on file and the costliest repair averaging $700, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans aren't always better value.
Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database, last synced 10 hours ago. Editorial commentary written
by ProblemsByVin contributors and reviewed by ASE-certified mechanics. We are not affiliated
with ford. Some links on this page are affiliate links and we may earn a commission
if you complete a quote or purchase.