Certain 2011-2012 Model Year Edge and MKX Vehicles Equipped with 3.5L or 3.7L Engines, and 2011-2012 Model Year Mustang Vehicles Equipped with 3.7L Engines - Electronic Throttle Body Replacement
full bulletin at NHTSA ↗2011 Ford Edge cruise control problems
severe 59 complaints filed with NHTSA · avg repair $600 · see cruise control across all vehicles →
Failure mileage
Complaints
59
Recalls
0
Avg fix
$600
3crashes
2injuries
What stands out
Of the 13 model years of Ford Edge we track for cruise control problems, this one carries the most owner complaints on file — 59.
Owners have filed 59 cruise control complaints with NHTSA against this vehicle, but no formal recall covers the issue — the federal record reflects what manufacturers have admitted, not everything owners are reporting.
Is there a fix? Manufacturer service bulletins
The manufacturer has issued service bulletins covering cruise control on this vehicle — documented repair instructions, service campaigns, or warranty extensions sent to dealers. A TSB isn't a recall (it's not a free safety remedy), but it's the manufacturer acknowledging the issue and how to fix it.
Source: NHTSA manufacturer communications. Bring the bulletin number to your dealer or shop.
The failure pattern owners describe
Owners of 2011 Ford Edge vehicles describe two distinct problem patterns with the throttle system. The most common issue is sudden, complete loss of acceleration while driving—the engine stays running but won't respond to pedal input, forcing owners to coast to the roadside. This typically occurs without warning at speeds ranging from 10 to 75 mph, often accompanied by a wrench warning light and sometimes an "AWD OFF" message. After shutting the engine off and restarting (taking a few seconds to a few minutes), the car resumes normal operation until the next failure.
The second pattern is unintended acceleration—the engine revs excessively or the vehicle accelerates on its own, sometimes reaching highway speeds despite brake application. One owner reported the car wouldn't stop even with both feet on the brake, ultimately hitting a parked vehicle.
Dealers consistently identify the electronic throttle body as the culprit. Repair costs reported range from $500 to $800 when out of warranty. A significant frustration: once owners restart the vehicle, diagnostic codes clear, making it difficult for dealers to confirm the fault on the spot. Some owners report throttle body replacement did not permanently fix the problem. Ford issued a Customer Satisfaction Program (CSP13N03) covering some VINs for throttle body replacement, but many 2011 Edge owners find their VINs excluded—a disparity that angers owners since other Ford models (Escape, Fusion) received recall coverage for the same failure.
Same Ford Edge cruise control reports on nearby years: 2008 · 2010 · 2013
Failure modes owners describe
Electronic throttle body—loss of acceleration
Engine remains running but vehicle becomes unresponsive to accelerator pedal input, causing sudden speed loss and forcing driver to coast to a stop. Wrench warning light and sometimes AWD-off message appear. Problem clears after engine restart.
When: Occurs at various speeds (10–75 mph), sometimes repeatedly within short periods; mileage range reported 10,000–93,000 miles
Symptoms owners cite: Complete loss of acceleration despite depressing pedal; Engine running but vehicle feels in neutral; Wrench warning light illuminates; AWD OFF message may appear; Vehicle shudders or vibrates slightly before loss of power; Difficulty or delayed engine restart after shutdown
Codes mentioned: P260F, P2111, Check Engine Light (intermittent, clears on restart)
Repairs/costs cited: Throttle body replacement reported at $500–$800 out of warranty; some owners report cleaning throttle body as temporary fix; one owner found replacement part online for $150
Recalls/TSBs owners mention: Ford issued Customer Satisfaction Program CSP13N03 covering some VINs for throttle body replacement at no cost; however, many 2011 Edge VINs were excluded despite identical symptoms to covered models (Escape, Fusion). Ford Escape and Fusion received recalls for the same issue; 2011 Edge did not.
Electronic throttle body—unintended acceleration
Engine revs excessively or vehicle accelerates on its own, sometimes reaching highway speeds. Brake application may be ineffective in controlling the acceleration.
When: Occurs at low speeds (1–40 mph) during parking, backing, or turning; mileage range 10,000–20,000 miles
Symptoms owners cite: Engine races or revs to 6–7 RPM without driver input; Vehicle accelerates forward uncontrollably; Brake pedal ineffective or requires extreme pressure; Loud revving/racing noise audible from engine
Codes mentioned: P2111
Repairs/costs cited: No repairs documented in narratives for unintended acceleration cases; one crash resulted in impact with parked vehicle
Recalls/TSBs owners mention: No manufacturer response documented for unintended acceleration cases
Brake system issues (secondary, brake-related failures)
Soft, spongy brakes that go to the floor; loss of braking power in emergency situations. Brake booster failure documented and recalled; hydraulic control unit failure also reported.
When: Intermittent, can occur in wet conditions or during emergency braking; one owner reported issue after purchasing vehicle in 2018
Symptoms owners cite: Soft, spongy brake pedal; Brakes go to the floor without stopping power; Loss of power braking feel; Vehicle slides through stop signs or lights
Repairs/costs cited: Brake pads replaced, master cylinder replaced twice, brake lines bled, brake booster replaced under recall, hydraulic control unit replacement quoted at $1,650
Recalls/TSBs owners mention: Brake booster recall exists; however, manufacturer will not replace booster a second time. Recall covers booster but not other hydraulic components.
Synthesized from 59 NHTSA owner complaints — unverified consumer allegations, summarized for patterns. The verbatim filings appear below.
What owners are reporting 0 most recent
Had cruise control trouble with your 2011 Ford Edge?
File a complaint with NHTSA → It's free, official, and how every report above got here — owner filings are the federal safety record this page is built on.
Common questions
How serious is the cruise control problem on the 2011 Ford Edge?
It's a meaningful issue. 59 complaints have been filed and the failure mode causes operational problems for owners. Repairs average $600.
At what mileage does the cruise control typically fail?
Across the 54 complaints that reported odometer mileage, most cruise control failures cluster between 40,000 and 72,000 miles, with the median around 51,000. A quarter of owners report trouble before 40,000; a quarter make it past 72,000. Maintenance history matters more than the odometer alone — this is the reported failure window, not a guarantee.
What does it cost to fix?
Independent shops typically charge around $600 for cruise control repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Are there any recalls related to cruise control?
No active recalls currently cover cruise control issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.
Related
Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database. Verify the raw federal record at
nhtsa.gov/vehicle/2011/Ford/Edge.
Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are
independent-shop national averages and may differ in your area. Some links on this page are affiliate links.