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ProblemsByVin Index / 2011-HONDA-INSIGHT / COMPLAINTS
Full complaint record · NHTSA

2011 Honda Insight owner complaints

40 complaints filed with NHTSA on this vehicle . Showing the 300 most recent — grouped by category for scanning.

airbags 14 complaints shown

27 total in this category · severe · avg repair $1,100 · see airbags cluster analysis →
12/30/2016 ODI #10938807.0

Takata recall - parts to remedy defective airbags have not been made available!

12/13/2016 80,000 mi ODI #10935002.0

I got a notice that both airbags on my car were faulty and that Honda would fix them for free. The parts didn't come in for 3 or 4 months. I was commuting 400 miles a week for work and asked them to provide a rental car for me until then. They would furnish the car but I was responsible for the insurance on it. They told me to get it insured by my own personal auto insurance company. My insurance company told me they would not do that and neither would any other. Since I could not afford to pay the $20.00 a day for the rental car insurance I had to just take my chances of serious injury or even death in the event of my airbags going off. My 82 year old mother rode in that car to her doctor's appointments and the grocery. We both have copd and I have a pacemaker. The stress the si

12/12/2016 ODI #10934580.0

Takata recall we've been notified twice to get our car repaired. When contacting dealership, we're told the parts are not available to repair. We live in mississippi, where the climate is humid and hot. We understand this a high-risk environment for a malfunction. We would like to know when we can expect to have this safety issue corrected.

11/28/2016 ODI #10928184.0

Tl* the contact owns a 2011 Honda insight. The contact received notification of NHTSA campaign number: 16v346000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount f time for the recall repair. The manufacturer was notified. The contact had not experienced a failure. VIN tool confirms parts not available.

10/25/2016 ODI #10918753.0

Tl* the contact owns a 2011 Honda insight. The contact received notification of NHTSA campaign numbers: 16v061000 (air bags) and 16v346000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. ...updated 12/28/16 *bf updated 01/04/17*lj the consumer stated after waiting six months, the air bag was finally replaced in november 2016. Updated 01/05/17.*jb

10/21/2016 6,745 mi ODI #10917720.0

Takata recall. Dealer said the fix would occur during the summer; so far nothing. I worry every time I drive that I could be killed by a safety device.

10/06/2016 ODI #10914357.0

Tl* takata recall. The contact owns a 2011 Honda insight. The contact received notification of NHTSA campaign numbers: 16v346000 and 16v061000 (air bags). The parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

10/04/2016 ODI #10913709.0

Takata and passenger recalls. I received a recall notice last march, 2016 for an air bag recall. I have called the dealership, capitol Honda several times. Sometimes they say the will order the part. I never get a straight answer. I called the manager and left a voice messages, but never got a call back. I live in san jose and have heard that people in humid climates should be worried. I can't stop driving my car because I need to get places. But it has been 1/2 year now. I am currently driving the car.

09/27/2016 ODI #10909960.0

Takata recall. I received a recall notice last march, 2016 for an air bag recall. I have called the dealership, john eagle Honda several times. Sometimes they say the will order the part. I never get a straight answer. I called the manager and left a voice message, but never got a call back. I live in houston and have heard that people in humid climates should be worried. I don't know what to do. I can't stop driving my car because I need to get places. But it has been 1/2 year now. I am currently driving the car.

09/12/2016 ODI #10905900.0

Tl* takata recall. The contact owns a 2011 Honda insight. The contact received notification of NHTSA campaign number: 16v346000 (air bags); however, the parts to do the repair were unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

09/08/2016 ODI #10904694.0

Tl* the contact owns a 2011 Honda insight. The contact received notification of NHTSA campaign number: 16v346000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

09/07/2016 ODI #10904535.0

Tl* the contact owns a 2011 Honda insight. The contact received notification of NHTSA campaign numbers: 16v061000 and 16v346000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

08/29/2016 ODI #10899304.0

Takata recall our family vehicle had a safety recall on front driver and passenger's air bags. We received a loaner car from university Honda dealership in davis, ca, on 07.20.2016 until our vehicle was fixed. We dropped our vehicle at the dealership on 07.30.2016 and dealer, on two occasions, verbally and in writing, confirmed that both air bags would be fixed that day. However, they only corrected the driver's side air bag and requested we return the loaner car as our vehicle, according to the dealer, was now safe to drive. We explained that this is our family car and we utilize the front passenger seat but to no avail. We are now driving our vehicle which is unsafe for the front seat passenger and possibly other occupants in case the passenger's air bag deploys. I have been in contac

08/26/2016 ODI #10898956.0

Tl* takata recall. The contact owns a 2011 Honda insight. The contact received notification of NHTSA campaign number: 16v346000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

cruise control 2 complaints shown

08/27/2014 25,400 mi ODI #10628879.0

Insight hybrid stopped at intersection--auto idle stop. Suddenly engine raced wildly, tachometer registered greater than 3000 r/min. My foot was firmly on brake, and I stopped the racing by shifting out of gear. It felt as if the car might lurch forward from a stop and cause a collision in the intersection. Happened again same day. Dealer said don't operate car in econ mode in city driving, even though that's why I bought a hybrid. Said floor mat might have interfered with accelerator--not true. Dealer not really sure of cause. I will get a second opinion. Do not feel safe until a plausible cause is determined. If the econ mode can cause uncontrolled engine racing then Honda should give customers a warning. *tr

08/19/2015 25,400 mi ODI #10749872.0

This is an update to odi # 10628879, created in aug. 2014. Insight hybrid is stopped at intersection--auto idle stop. Suddenly engine races wildly, tachometer registers greater than 3,000 r/min. Usually occurs within the first 5 minutes of driving and first 3-5 miles of driving. If I my foot would slip off the brake the car would lurch forward, creating a risk of a collision with the car in front of it. The Honda dealer speculated that the weathertech floor mat under the accelerator might be causing the problem, and an independent repair shop agreed with this hypothesis. I chopped off a large piece of the floor mat from under the accelerator. The problem did not recur for several months, but recently has resumed. So the floor mat is not the cause. Because the racing still occurs u

engine 1 complaint shown

12/25/2020 147,522 mi ODI #11384914.0

On 21 oct 2020, was driving on the highway at steady speed using cruise control on level ground. Engine suddenly lost power. Limped off highway, unable to exceed 20 MPH. Erratic idle. CEL, check emissions and check vsa displayed on driver's information display. Occurred at 147523. Dealer recommended replacement of timing chain, tensioner and guides, all spark plugs, and new pistons and rings as a result of observing oil on spark plugs. Last oil change occurred at 140940 miles. I declined repairs as cost exceeded remaining value of car.

other 1 complaint shown

09/19/2011 ODI #10426326.0

The headrests push my head so far forward that my neck and shoulder/back muscles tighten up and cause pain. *kb

lighting 1 complaint shown

09/10/2012 ODI #10474486.0

Tl* the contact owns a 2011 Honda insight. The contact stated that the low beam lighting for the vehicle was inadequate. The vehicle was taken to the dealer to have them adjusted which failed to correct the problem. The contact mentioned that the light bulbs were in a tube and prevented the contact from having adequate side viewing when driving at night. The failure mileage was 5 and the current mileage was 7,500.

seatbelts 1 complaint shown

08/30/2012 19,000 mi ODI #10473069.0

Tl* the contact owns a 2011 Honda insight. The contact stated that the rear seat belts was defective. As a result, the rear seat belts stuck between the seat plastic cover causing the seat belt to be loose and unable to sustain the child car seat. The vehicle was taken to the dealer several times, who was unable to remedy the failure. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 19,000 and the current mileage was 23,000.

Showing 300 of 40 total complaints. The full federal record is available at nhtsa.gov/vehicle/2011/Honda/Insight#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-06-14. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
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