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ProblemsByVin Index / 2011-HYUNDAI-SANTA-FE / COMPLAINTS
Full complaint record · NHTSA

2011 Hyundai Santa Fe owner complaints

181 complaints filed with NHTSA on this vehicle , including 2 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.

cruise control 4 complaints shown

11 total in this category · moderate · avg repair $600 · see cruise control cluster analysis →
12/30/2020 140,000 mi ODI #11385612.0

As I was driving my family home from a soccer match in denver to our home in breckenridge my car(Hyundai, santa fe 2011) lost all power with out the engine dying. We were heading west and in the tunnel. It was extremely scary and put my family in danger. No warning lights have ever come up on my car before or after. This is the first time of many incidents that this has happened and not only when I have been driving but also my daughter, she has her permit! It doesn't just happen on the interstate but also around our community while driving. I have had it checked it out with my mechanic and they couldn't find the issue as the diagnostic came up with nothing. This is a serious safety hazard not only for myself but my family and others on the road.

11/25/2014 51,000 mi ODI #10661015.0

Vehicle stalled when leaving stop light lost speed would not accelerate have read other complaints on line some are afraid to drive vehicles I agree saftey is an issue dealer or manufacture cannot find solution to problem. *tr

11/20/2012 26,000 mi ODI #10485254.0

Tl* the contact owns a 2011 Hyundai santa fe. The contact stated that the vehicle hesistated when accelerating. The contact stated that after a brief hesitation the vehicle took off. The contact had taken the vehicle to the dealer four times, but the dealer had not been able to duplicate the failure. The contact believed the problem was related to the throttle, but the dealer would not replace it without diagnosing the problem. The failure mileage was 26,000 and the current mileage was 32,000.

11/19/2018 123,279 mi ODI #11152555.0

Tl* the contact owns a 2011 Hyundai santa fe. While driving approximately 5 MPH and attempting to park, the engine suddenly revved very high, the rpms increased, and the vehicle attempted to accelerate. The driver immediately depressed the brake pedal and shut the engine off to prevent the vehicle from accelerating forward and crashing into a wall. The failure was not diagnosed or repaired. The local dealer and manufacturer were not notified. The failure mileage was 123,279.

steering 3 complaints shown

20 total in this category · critical · avg repair $700 · see steering cluster analysis →
12/29/2016 72,150 mi ODI #10938643.0

2011 Hyundai santa fe stalls, loses power, will not accelerate, gives no warning. This could cause a major accident and multiple deaths. This happens suddenly while driving along city streets and highways and while turning. *tr

11/20/2013 15,600 mi ODI #10553006.0

I was driving my Hyundai 2011 sante fe at about 30 MPH on a city road. Suddenly, I felt that I was cut off, there was no control on brake or the steering wheel (both were too hard to operate). So, all I could do was to drive straight, and I was literally crossing some busy streets (luckily, there were no cars when I was crossing these streets) on red signals, with my blinkers on. Luckily, my co-passenger kept cool and suggested if I could operate my parking brake, and I tried this, and my car slowly came to a complete stop. At this moment, I put my car on park, turned off the engine. When I turned it back on, I drove back to a safe place (in a mile), called road side assistance and got it towed to the nearest Hyundai dealer. The dealer found no major breakdown (!!!) or any inactive log on

11/18/2015 54,000 mi ODI #10794672.0

While driving at a rate of less than 5-10 MPG in heavy traffic on the 105 west freeway. The car suddenly lost power steering abilities and all power in the vehicle without notification lights or any other strange peculiarities. Both the check engine and oil lights went on. I managed to pull over with whatever residual power remaining as not to impede traffic but it was a terrifying struggle. The gears were also locked and unable to shift. I turned off the ignition and restarted the car. All the lights on the dashboard cleared and there are no diagnostics on the computer that reflect this problem. It is unknown what is causing the issue. Months prior (6 months) I was driving at a higher rate of speed (approx 30 MPH) on the same freeway, early morning, and the same problem also happened.

powertrain 2 complaints shown

17 total in this category · severe · avg repair $2,500 · see powertrain cluster analysis →
12/26/2012 21,401 mi ODI #10490074.0

While traveling approx 55 MPH, I hit a fairly significant pothole. The check engine light immediately came on and, at the very same instant, the gas pedal ceased to function. The engine remained running, however the gas pedal had no affect - e.g. Pressing the gas pedal did nothing. I immediately pulled onto the shoulder and brought the vehicle to a complete stop. The engine continued to idle and, after letting up on the brake, the vehicle moved forward on its own at approx 20 MPH, more than expected under normal idle conditions. This condition lasted for approx 5 min until I could pull into a parking lot. I shut the engine off, waited a moment, then restarted it. At this point the gas pedal was functioning as expected, but the check engine light remained on. The vehicle was repaired at the

12/22/2013 44,012 mi ODI #10556954.0

While accelerating from a traffic light, vehicle dropped speed while I accelerated. It coasted along at 1-2 miles an hour. The check engine, antilock brake and 4 wheel drive 'skid' indicators all lit up on the dash board. I had to guide the vehicle to a safe stop by the side of the road after clearing a dangerous intersection. This has occurred four additional times after the dealership assured me this problem had been rectified. It is presently at the dealership after having been towed in for the fifth (5th) time. This car needs to be replaced by the dealer. *tr

engine 2 complaints shown

48 total in this category · severe · avg repair $3,100 · see engine cluster analysis →
12/13/2018 100,000 mi Fire ODI #11161289.0

While driving home on wednesday december 12 2018 my Hyundai santa fe engine caught on fire and burned up the whole front end.

11/17/2011 Fire ODI #10436180.0

Tl* the contact owned a 2011 Hyundai santa fe. The contact stated that while driving 68 MPH, the engine began to emit a loud banging noise and caught on fire. The vehicle was maneuvered to the shoulder and stopped. A state trooper appeared on the scene to extinguish the fire. The vehicle was destroyed and towed to an authorized dealer. The failure was not diagnosed and the manufacturer was not made aware of the failure. The failure and the current mileages were 673.

body 2 complaints shown

7 total in this category · severe · avg repair $1,500 · see body cluster analysis →
12/10/2025 118,000 mi ODI #11704202.0

The contact owns a 2011 Hyundai Santa Fe. The contact stated that while driving at an undisclosed speed, there was an abnormal banging sound coming from the rear of the vehicle. The vehicle was taken to an independent mechanic who diagnosed that the rear chassis was rusted. The vehicle was not repaired. The independent mechanic performed no repairs on the vehicle. The contact stated that while touching the metal parts the parts were disintegrating. The contact stated that the 4x4 failed to operate as needed. The contact stated that the abnormal sound was worsening. The manufacturer was not made aware of the failure. The failure mileage was approximately 118,000.

11/29/2022 170,000 mi ODI #11495326.0

The contact owns a 2011 Hyundai Santa Fe. The contact stated while taking the vehicle to the yearly inspection, the vehicle failed the inspection due to a hole in the rear driver’s side subframe. The dealer was contacted and stated that the vehicle needed to be diagnosed. The vehicle was not repaired. The manufacturer was contacted, and a case was filed. The failure mileage was 170,000.

electrical 2 complaints shown

22 total in this category · severe · avg repair $850 · see electrical cluster analysis →
12/10/2016 102,000 mi ODI #10934330.0

Center information console (radio/navigation) console screen is black in cold weather until it thaws out. Make radio and navigation unusable until it thaws. This is a safety issue because if someone is travelling and the car gets cold they'll be unable to navigate. Imagine getting up for an emergency to go somewhere and the screen is black preventing you from travelling or you're travelling and stop for a rest and the vehicle gets cold preventing you from continuing until it thaws out. If someone had an emergency and needed to find a hospital or in case of diabetic needed to find somewhere to eat and they couldn't because the navigation screen was frozen.

11/18/2013 30,000 mi ODI #10552719.0

Note: it is at pretty much all speeds and not just 55 that the variation can be seen between devices and the vehicle. I purchased this used with 29k miles on it. I noticed on the drive back from md to pa that the speed on the speedometer was different than my tomtom GPS. A friend was driving in a separate car and so I called them and tried to identify their speed to mine and it seemed off to theirs as well. I took the car into the Hyundai dealer in the next month or so to ask them to adjust the speedometer to which I was told it cannot be altered. Well here I am over a year later and every single GPS based system I have put into my car, another tomtom, my sons garmin, my wife's garmin, my new garmin and my phone all are in synch with each other. The problem is that my santa fe is always

brakes 2 complaints shown

10 total in this category · severe · avg repair $450 · see brakes cluster analysis →
12/06/2014 56,128 mi ODI #10662527.0

We own a 2011 hynudai santa fe and had an incident last night pulling into a parking spot, which appears to be something others have experienced: sua sudden unintended acceleration. I was pulling into the parking space with my foot on the brake and the motor just started racing full throttle for no apparent reason. I mashed on the brake and felt it fade out under the force of the increased motor RPM. I quickly shifted into neutral and the engine continued to race but I had my foot completely removed from the brake or accelerator pedals. I then shut the engine off. My wife and I were shaken but uninjured. After completing our reason for the stop, the vehicle started normally and we returned home with no further incident. But our confidence in the vehicle has gone to zero. This was t

11/23/2018 123,000 mi ODI #11153403.0

Tamara recall. My calibers keeping sticking on the rotors. I replaced them both and 1 month later it kept sticking and wore the brakes and rotor. This also happened to my 2009 Hyundai dante fe.

suspension 1 complaint shown

13 total in this category · severe · avg repair $900 · see suspension cluster analysis →
12/28/2014 ODI #10668539.0

I bought this 2011 Hyundai sante fe I have a noise coming from the back rear I have called and brought this back 5 x and kept being told its wind so I called corp. And field a complaint and got no where a guy showed up and read the report he claimed he was from corp. And then we took it out and he started to talk to me and asked I answer at 30 miles and up , and he said again its the wind and in summer with the windows down it will go away. So I hit my button opened all windows and it was even louder and then he said that the 208 and 209 due this and its the wind I said this is a 211 not a 208 or 209 and that's when he said get it back to the dealers auto fair and he said his final decision was finial I said no way I also told him I heard two other in waiting area that they ha

lighting 1 complaint shown

9 total in this category · severe · avg repair $250 · see lighting cluster analysis →
12/03/2024 ODI #11628498.0

The contact owns a 2011 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 13V113000 (Exterior Lighting); however, the part to do the recall repair was on a national back order. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

airbags 1 complaint shown

3 total in this category · severe · avg repair $1,100 · see airbags cluster analysis →
11/19/2019 49,000 mi ODI #11281131.0

Passenger occupant detection system in 2011 Hyundai santa fe is malfunctioning/ broken. Only way to replace is by purchasing an entirely new seat, $4000, in order for the air bags to work properly. Vehicle has less than 50,000 miles on it. When I contacted Hyundai about the issue they were unhelpful and told me I should have purchased an extended warranty. Don't feel I should ever have to pay out of pocket for a faulty airbag sensor even if it is out of warranty. Not only that, but the fact that the entire seat has to be replaced because they don't sell the sensor any other way is robbery. Airbags should never have to be maintained or fixed on a vehicle when there is no fault by the owner. Especially only after 8 years and less than 50,000 miles.

Showing 300 of 181 total complaints. The full federal record is available at nhtsa.gov/vehicle/2011/Hyundai/Santa Fe#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-06-14. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
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