Hyundai Motor America is offering steering wheel locks to owners of certain 2011 â 2017MY vehicles that are not eligible for Service Campaign 993 anti-theft software. This bulletin describes the procedure to provide the steering wheel locks to customers on the dealership service drive.
full bulletin at NHTSA ↗2011 Hyundai Veracruz steering problems
moderate 3 complaints filed with NHTSA · avg repair $700 · see steering across all vehicles →
Complaints
3
Recalls
0
Avg fix
$700
Is there a fix? Manufacturer service bulletins
The manufacturer has issued service bulletins covering steering on this vehicle — documented repair instructions, service campaigns, or warranty extensions sent to dealers. A TSB isn't a recall (it's not a free safety remedy), but it's the manufacturer acknowledging the issue and how to fix it.
Hyundai Motor America is offering steering wheel locks to owners of certain 2011 â 2017MY vehicles that are not eligible for Service Campaign 993 anti-theft software. This bulletin describes the procedure to provide the steering wheel locks to customers on the dealership service drive.
full bulletin at NHTSA ↗Hyundai has launched an anti-theft software upgrade and window decal campaign (Campaign 993), combined with an anti-theft steering wheel lock campaign (Campaign P32), in response to an increase in thefts of certain 2011-2022MY Hyundai vehicles not equipped with engine immobilizers targeted through social media. For certain vehicles that cannot be updated with the software (Campaign 993), Hyundai is offering customers steering wheel locks at the dealer (Campaign P32).
full bulletin at NHTSA ↗The warranty coverage for the clock spring has been extended to 15 years with unlimited mileage from the date of original retail delivery or date of first use, whichever occurs first. This warranty coverage applies to both the original and subsequent owners. Refer to the warranty and service parts information outlined in this bulletin whenever clock spring replacement is required.
full bulletin at NHTSA ↗Source: NHTSA manufacturer communications. Bring the bulletin number to your dealer or shop.
What owners are reporting 0 most recent
Had steering trouble with your 2011 Hyundai Veracruz?
File a complaint with NHTSA → It's free, official, and how every report above got here — owner filings are the federal safety record this page is built on.
Common questions
How serious is the steering problem on the 2011 Hyundai Veracruz?
It's a documented issue but not catastrophic. 3 complaints have been filed. Repairs average $700 and most owners catch it before it causes a breakdown.
At what mileage does the steering typically fail?
Based on the 3 complaints filed, steering issues most often appear around 49,435 miles. Some report problems earlier; some make it well past 150,000 with no symptoms. Maintenance habits matter — vehicles that received timely fluid services and were not regularly overworked tend to last longer.
What does it cost to fix?
Independent shops typically charge around $700 for steering repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Are there any recalls related to steering?
No active recalls currently cover steering issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.
Related
Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database. Verify the raw federal record at
nhtsa.gov/vehicle/2011/Hyundai/Veracruz.
Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are
independent-shop national averages and may differ in your area. Some links on this page are affiliate links.