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ProblemsByVin Index / 2011-JAGUAR-XF / COMPLAINTS
Full complaint record · NHTSA

2011 Jaguar XF owner complaints

80 complaints filed with NHTSA on this vehicle . Showing the 300 most recent — grouped by category for scanning.

other 8 complaints shown

12/22/2016 52,000 mi ODI #10937179.0

2011 Jaguar xfr supercharged dashboard glare & visibility obstruction the leather dashboard on the Jaguar xfr supercharged has begun to separate, ripple, & bubble. Resulting in a serious safety issue as the rippling (looks similar to waves) causes the sun to reflect / glare directly to the windshield & into the operators eyes. The result, under certain circumstance (high noon, very sunny days, dusk/dawn), is complete vision impairment.

12/06/2019 55,000 mi ODI #11287492.0

Vehicle died while driving and will not turn over. This happened a few times before. My mechanic tells me that it is the fuel pump and that they were able to start the car by banging under the car near the fuel pump location. Jaguar has a recall on the fuel pump relay for my car year and engine, but the Jaguar national headquarters says that it doesn't apply to my vehicle. Seems like a similar problem that should be covered by them.

11/19/2018 108,000 mi ODI #11152571.0

My car is leaking gas and I was told by Jaguar that it's not included in the recall on fuel leakage for that model. However NHTSA says there is a recall. I can smell gas while driving it an it leaks outs once I stop. I am not driving it again.

11/03/2019 70,000 mi ODI #11277807.0

I have a live that comes on that says restricted performances and it's so dangerous I was driving on the interstate and soon as that light restricted performance the car lost of power... It don't do any every time I pushed of the gas the car slowed down. The car only have 70,000 miles on it. Is this not a recall on that?

10/31/2021 ODI #11438795.0

Fuel tank leaking onto the ground below the trunk when the ignition is turned on.

10/28/2018 69,000 mi ODI #11143470.0

The in-tank electric fuel pump may not be correctly activated as the fuel pump relay is not energized following a vehicle startup cycle.an inadequate supply of fuel to the engine could result. Fuel starvation to the engine leads to engine stumble followed by engine cutout with minimal warning and could potentially cause a crash, I was in motion doing 65 MPH on a freeway and the car stop with no warning . I had to tow it to my house. A week later the car started again but the mechanic advise me to replace the fuel pump based on the recall.

10/11/2016 42,000 mi ODI #10915310.0

Tl* the contact owns a 2011 Jaguar xf. The contact stated that the vehicle was leaking fuel from the muffler pipe. The contact took the vehicle to a certified mechanic who was unsure of the failure. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and opened a case. The approximate failure mileage was 42,000.

10/04/2018 104,000 mi ODI #11133362.0

My car has a strong gas smell inside and out it is leaking fuel underneath the car when you lift the backseat up the fuel is shooting out, I took the vehicle to Jaguar and they said there is a crack in the fuel pump flange. I called Jaguar corporate office and they stated that there was a recall on that part but my car was never serviced for it. I am not the original owner I have had this car since february 2016.

airbags 5 complaints shown

22 total in this category · severe · avg repair $1,100 · see airbags cluster analysis →
12/17/2016 ODI #10935952.0

Takata recall. Told soonest available will be january 2017 by vehicle id# and not location. I live in humid climate. Not reasonable. Notice sent 7/29/16.

11/30/2016 ODI #10928858.0

Tl* takata recall. The contact owns a 2011 Jaguar xf. The contact received notification of NHTSA campaign number: 16v373000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 04/05/17*lj updated 8/28/2017*js

11/20/2014 29,000 mi ODI #10659674.0

The passenger airbag does not properly work and the manufacturer refused to repair. My wife weighs approximately 100 pounds and the manufacturer claims the air bag is designed to not work for passenger 100 pounds or less. This is a serious safety issue and I would like NHTSA to investigate this very dangerous condition. *tr

11/14/2016 ODI #10925769.0

Tl* the contact owns a 2011 Jaguar xf. The contact received a recall notice for NHTSA campaign number: 16v061000 (air bags). The contact stated that the parts needed for the recall remedy were still not available. The manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 01/05/17*lj updated 01/12/17.*jb

10/11/2016 ODI #10915312.0

Tl* the contact owns a 2011 Jaguar xf. The contact received notification of NHTSA campaign number: 16v373000 (air bags); however, the parts for the recall repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. VIN tool confirms parts not available.

fuel system 3 complaints shown

10 total in this category · moderate · avg repair $1,200 · see fuel system cluster analysis →
11/28/2022 67,614 mi ODI #11495201.0

The contact owns a 2011 Jaguar XF. The contact stated when the vehicle was started, there was an abnormal gasoline odor surrounding the vehicle. The contact stated that there was no gasoline odor inside the cabin of the vehicle, only outside of the vehicle. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the fuel tank flange assembly needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 12V521000 (Fuel System, Gasoline) however, the VIN was not included. The failure mileage was 67,614.

11/06/2025 33,000 mi ODI #11697912.0

The contact's son owns a 2011 Jaguar XF. The contact stated that while the vehicle was parked, the contact noticed that gasoline was leaking from the vehicle. The vehicle was towed to an independent mechanic, where it was determined that the failure was related to NHTSA Campaign Number: 12V521000 (Fuel System, Gasoline). The mechanic referred the contact to the dealer, who informed the contact that the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 33,000.

11/03/2014 73,000 mi ODI #10652243.0

Tl* the contact owns a 2011 Jaguar xf. The contact stated that while driving at approximately 15 MPH, a restricted performance warning light illuminated. The contact also stated that the vehicle was shaking and there was fuel odor present. The contact shut off the vehicle and attempted to restart the vehicle but failed. The vehicle was towed to a dealer, who diagnosed that there was fuel leaking and the fuel injector failed. The vehicle was not repaired. The VIN was not included in NHTSA campaign number: 12v521000(fuel system, gasoline). The manufacturer was not notified of the failure. The approximate failure mileage was 73,000.

cruise control 2 complaints shown

4 total in this category · moderate · avg repair $600 · see cruise control cluster analysis →
12/03/2011 2,100 mi ODI #10438207.0

I was on highway with my family travelling 60 MPH when the car suddenly accelerated.. I took my foot off the gas and the speed failed to decrease. I applied the brakes which did work but the engine still continued to race. . The brakes overtook the acceleration and slowed the car but each time I took my foot off the brakes the car resumed accelerating at a high speed( without my foot on the gas.) I slowed the car by applying with force the brakes which was causing a burning smell probably from the brake pads. I drove the car to the closest shoulder of the highway ( about 1/2 mile) that I encountered at which point I placed the car in neutral while it was still moving slightly while my foot pushing hard against the brake.. While the car was in neutral the engine still continued to

11/17/2012 12,000 mi ODI #10485011.0

Problem: automatic speed limiter malfunction while traveling at 69 MPH setting. Page 87 of owner's handbook states" in certain conditions, such as a steep downhill gradient", the vehicle speed may exceed the set speed limit. This is because engine braking is unable to maintain or reduce the vehicle speed. Asl allows select between cruise control and asl. Once set, further accelerator petal pressure will not increase speed beyond set speed. System failed, and a surge in speed to 90 MPH from set 69 MPH happen.incident immediately reported to Jaguar of huntington,1249 e. Jericho turnpike, huntington, ny, 11743(631-427-2708) tech could not duplicate customer complaint at that time. Accelerator pressure had been applied due to many hours of operating from trip from florida to huntington, ny(sel

brakes 1 complaint shown

3 total in this category · moderate · avg repair $450 · see brakes cluster analysis →
11/08/2012 ODI #10483746.0

Tl* the contact owns a 2011 Jaguar xf. The contact stated that while driving at various speeds, the brake pedal was engaged which emitted a loud constant squeaking and grinding noise outside of the vehicle. The failure occurred whenever the brake pedal was depressed. The vehicle was taken to an authorized dealer four times for the same defect. The technician informed the contact that the failure was caused by brake dust accumulation. The vehicle was not repaired. The manufacturer was not notified of the problem. The failure mileage and the VIN were unavailable.

engine 1 complaint shown

9 total in this category · severe · avg repair $3,100 · see engine cluster analysis →
11/01/2011 ODI #10433822.0

Vibration that can be heard and felt in the gas pedal at approx. 1400-1500 RPM. *tr

Showing 300 of 80 total complaints. The full federal record is available at nhtsa.gov/vehicle/2011/Jaguar/XF#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-06-28. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
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