2011 Jeep Liberty owner complaints

Tl* the contact owns a 2011 Jeep liberty. While the contact was fueling the vehicle, the fuel tank stopped midway into filling up. As a result, the fuel spilled onto the ground. The fuel nozzle shut off repeatedly, which the contact felt was a safety issue. The manufacturer was contacted and did not assist. The dealer was not notified. There were no warning indicators illuminated. The failure mileage was approximately 109,000.

During filling up with gas, with the vehicle parked on level ground with engine off, the fueling nozzle will click off when the tank is full. However, approximately 1 second after the nozzle clicks off, a significant amount of fuel surges back out onto the side of the vehicle, the operator, and the ground. Estimate about 1-2 cups of fuel. This happens regardless of whether fueling fast or slow. ! Aside from damaging the paint and finish on the vehicle, fuel splashing onto the operator creates a very hazardous situation!

There is an issue with gasoline overflowing from the tank of our 2011 liberty after the gas pump has shut off. This happens after the initial shut off as we are not topping off the tank. About 1 second after the pump stops automatically gasoline will spray out of the filler neck and all over the ground. This has happened at different filling stations; so it does not seem like a pump issue. It only happens after the pump has stopped. It does not happen while the gas pump is running.

10/20/17 driving 5 minutes & brakes locked - Jeep wouldn't move at all - after 20 minutes Jeep ran normally for 3 weeks; 11/9/17 driving grandbabies home - going 40 on a major highway - brakes again lock up Jeep came to a stop & would not move forward and would not reverse - ESC indicator light on, ESC off appeared in the odometer and the ABS light was on - the smell of brakes was overwhelming - called aaa for a tow - after an hour - all sorts of creaking noises could be heard - ? Brakes releasing - was then able to drive the Jeep - cancelled aaa - drove Jeep immediately to my mechanic - after 2 days he could not figure out what the problem is nor could the issue be duplicated ; called the Jeep dealer that I bought it from on essington ave in philadelphia - they said they had never heard

Tl* the contact owns a 2011 Jeep liberty. The contact stated that the sun roof shattered and parts were hanging loosely from the vehicle. The sun roof also leaked when it rained. There were no warning indicators illuminated. The vehicle was taken to fields Dodge Ram (2800 patriot blvd, glen view, il 84744) and repaired. The cause of the failure was not diagnosed. The manufacturer was not made aware of the failure. The failure mileage was 100,000. The VIN was unknown.

Tl* the contact owns a 2011 Jeep liberty. The contact stated that the sky slider roof failed to open and water was leaking into the vehicle. There were no warning indicators illuminated. The vehicle was taken to santa monica Chrysler Jeep Dodge Ram (3219 santa monica blvd, santa monica, ca 90404, 877-869-9640) where it was diagnosed that the sky slider roof needed to be replaced; however, the parts were on backorder. The manufacturer was contacted and did not assist. The failure mileage was 125,900. The VIN was invalid. *tt*jb

Tl* the contact owns a 2011 Jeep liberty. While operating the vehicle in a rain storm, water leaked into the vehicle from the sun roof. The failure was not diagnosed or repaired. The manufacturer was notified of the failure. The local dealer was not notified. The failure mileage was 69,000.

I was driving in town 30 miles per hour, and the lift gate light came on. I opened and shut the gate and the indicator light went off. I started to drive again and the light came on agin which causes the interior lights to come on and shine right in my eyes. I am going to get it fixed, they said there is corrosion in the switch and it causes the problem. The other thing is when it gets cold out, I can't lock the doors. If I do in 5 to 15 minutes the lights start flashing and the horn starts honking, until I unlock the doors. This happened last year when it got cold also. When I took it in to have it looked at, it was not doing this, so they said just see what happens. Now it is cold and it is acting up again. I work at a prison and need to lock my vehicle. I can't drive it to work at all r

Tl* the contact owns a 2011 Jeep liberty. The contact stated that the vehicle had a skyslider roof that malfunctioned. The contact had to forcefully shut the roof after the cables disconnected from the guide rails with the convertible sun roof. The contact called rothrock Chrysler Dodge Jeep Ram (1608 plaza ln, allentown, pa 18104, (610) 439-8485), but the parts were too hard to obtain so they did not want to attempt to make any repairs. The manufacturer informed the contact to get a repair estimate without any chance of reimbursement. The failure mileage was 44,000. *tt*jb

The rear window opens unexpectedly when the vehicle is off and unlocked. This has occurred numerous times, and it may be occurring when the vehicle is locked, as well, however, this has not been confirmed. Since the rear window sometimes opens during rain events, the vehicles interior has a musty, moldy odor as a result of the rear window opening. *tr

After sitting at a red light, I attempted to pull off from the stop, the ABS light and the traction control light came on and the rear brakes locked up. I was a mile from home, I put the vehicle in four wheel drive in order to get it to move. I drove one mile to my home and parked, I could smell the brakes. I let the vehicle sit for approximately one hour, tried to drive it and it operated as if nothing had happened. I drove the vehicle again the next day with no problems. *tr

If the car is stopped on a hill the brakes will seize up. The traction control and ABS lights will stay on. It takes about a day for the brakes to release. This can happen while driving as well. It has happened 5 times. The systems can also be reset by pulling the ABS fuses. The vehicle will not move while the brakes are locked. This has happened on the highway and the middle of the road.

Upon inspection, significant underbody rust

Tl* the contact owns a 2011 Jeep liberty. While driving 45 MPH, the soft top of the vehicle opened without warning. The contact was able to pull to the side of the road and observed that a pin was missing and the top started to slide open. The contact mentioned that this was the second occurrence. There were no warning indicators illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that a pin was missing and a cable fractured. The vehicle was not repaired. The manufacturer was notified. The failure mileage was 80,000.

Tl* the contact owns a 2011 Jeep liberty. The contact stated that while in park, the air bag warning light illuminated. The vehicle was taken to a dealer where it was diagnosed that an unknown module needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 36,000.

Traveling south on the new york state thruway between exits 17 and 16 a deer out of nowhere collides with the Jeep causing severe front end damage . The airbags did not deploy . *tr

Tl* the contact owns a 2011 Jeep liberty. The contact stated that the engine started making noise while warming up after the starter was changed. An independent mechanic diagnosed that the engine did not leak, but consumed the oil and blew a rod. There were no warning indicators illuminated. The engine was replaced. The manufacturer was notified of the failure. The failure mileage was 80,000. Updated 01/27/17*lj updated 7/13/18*jb *tr

While sitting at a stop light, my Jeep just shut off with no warning. When I tried to restart it, it made a strange sound while it was turning over. I called a tow truck to take it to the dealership & was told that the engine valves were damaged & will require a new engine at $8100.00

Vehicle was parked on top of a hill, transmission in park, key turned off. I sat in front seat for several minutes while engine was stopped and turned off, I got out of the Jeep, opened the back door to get out some equipment I was needing for work. The Jeep began to roll down the hill knocking me sideways. It was in the 2 wd position. I could only watch as the Jeep was headed for two lane traffic, this is the second time this Jeep has done this, same scenario. Both times the wheels were all rolling, not sliding. I used the 4 wd earlier the same days, on both occasions but it was in 2 wd at time of rolling. Had it towed to a Jeep dealer garage, they cannot diagnose it, would not allow a rental car, had to leave it with dealer to further try to "replicate" and diagnose. Very dangero