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ProblemsByVin Index / 2011-MAZDA-CX-7 / COMPLAINTS
Full complaint record · NHTSA

2011 Mazda CX-7 owner complaints

152 complaints filed with NHTSA on this vehicle , including 2 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.

lighting 5 complaints shown

33 total in this category · moderate · avg repair $250 · see lighting cluster analysis →
12/30/2019 68,000 mi ODI #11292180.0

Dim lights keep burning out all other lights work fine

12/28/2019 109,000 mi ODI #11291802.0

The headlight bulbs burn out multiple times a year and on top of that, the lens have fogged up to the point that I was forced to replace the headlamps. The car was not drivable during dusk, night and dawn hours. The fog seems to be from the inside, since no amount of exterior cleaning would help. The rear break lights are also fogged up and the inside red plastic is also melted. These are some major safety issues. I have replaced the headlamps, but it seems like the new ones will have the same issue in the years to come.

12/22/2014 49,646 mi ODI #10667700.0

I purchased the vehicle used in may of 2013 I only had the vehicle 2 days and had to replace the drivers head light. On december 17th the drivers headlight went out again and on the 19th of december the passenger headlight has gone out. *tr

11/27/2018 ODI #11154330.0

The headlight lenses on both sides are faded and dull; visibility is limited the tail light lenses on both sides are faded and dull

11/26/2021 ODI #11441742.0

We purchased a set of headlights and taillights via Amazon from Perde on 12/8/20 after verifying they would fit the vehicle-confirmed with the description provided online. The product that was delivered is defective and presents a fire/electrical safety concern. We installed them, which we had issues initially with the turn signals. While we worked to figure that piece out, we left in the new ones as the ones we had to replace were in worse shape. About a month after they were installed we noticed the headlights weren't working so replaced the bulbs-one of which appeared to be burned/melted. We thought this was a fluke, replaced the bulbs and this worked for a little while. Then about another month passes, my son was pulled over by the police due to both taillights being out. This a

airbags 4 complaints shown

25 total in this category · severe · avg repair $1,100 · see airbags cluster analysis →
12/09/2016 ODI #10934210.0

Takata recall. I was notified in july of 2016 that my vehicle was recalled due to a defective airbag. I live in florida where temperatures and humidity are very high, so I am in a high risk area for a defective airbag. I checked with my dealer today - they are still awaiting replacement airbags. It is of utmost importance that you remedy this problem, as I am planning a long distance trip this xmas and I have notified my Mazda dealer of this.

11/30/2018 94,470 mi Crash ODI #11155188.0

Tl* the contact owns a 2011 Mazda cx-7. While driving 30 MPH, the contact's vehicle was rear ended by another vehicle. The air bags did not deploy. The contact sustained a whiplash and a concussion. Medical attention was received. A police report was not filed. The vehicle was taken to a collision shop for repairs. The cause of the failure was not determined. The contact stated that the vehicle was included in NHTSA campaign number: 18v717000 (air bags), which was unrelated to the crash. The manufacturer and dealer were not notified. The failure mileage was 94,470.

11/29/2017 ODI #11051370.0

Takata recall I got a letter in july 2017 from Mazda about this airbag recall and I called 2 dealership about this recall and they said the parts are not available and I waited and waited until now nov 29, 2017 but neither of them get back to me. I need to get this repaired as there's a risk involved.

11/27/2025 ODI #11701786.0

My mechanic told me to check with Mazda as there might be a recall that has not been taken care of yet. I called Mazda and they told me there were 3 recalls (2 of which my mechanic already fixed) and the airbag recall. Told me not to drive, but would not provide any vehicle to use and would not set an appointment until December 8th, 2025.

suspension 3 complaints shown

45 total in this category · moderate · avg repair $900 · see suspension cluster analysis →
12/28/2016 ODI #10937822.0

Tl* the contact owns a 2011 Mazda cx-7. The contact received notification of NHTSA campaign number: 16v593000 (suspension) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

12/19/2016 ODI #10936252.0

Tl* takata recall. The contact owns a 2011 Mazda cx-7. The contact received notification of NHTSA campaign numbers: 16v356000 (air bags) and 16v593000 (suspension); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issues. The contact had not experienced a failure. Parts distribution disconnect.

12/17/2018 152,000 mi ODI #11162010.0

I received a recall notice for ball joints however no parts were available at the time to correct the problem. Waited over a year and the ball joint let go so I was unable to drive my Mazda. I took it to the repair shop and had it fixed. 3 months later I received a notice from Mazda that the parts were in. I called Mazda 3 times asking for a reimbursement as I had to pay out of my own pocket for a recall that they were unable to fix. I have not received any calls back. I would like to be compensated for my out of pocket costs to repair the ball joints.

powertrain 2 complaints shown

7 total in this category · severe · avg repair $2,500 · see powertrain cluster analysis →
12/26/2013 4,200 mi ODI #10557282.0

Tl* the contact owns a 2011 Mazda cx-7. The contact stated when he turned the vehicle on and shift into drive gear all five doors fail to lock unless he manually locked them. The failure was not diagnosed by a dealer or local mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 4,200. Updated 1/16/14*cn the consumer stated when the vehicle was in drive, the doors would not lock automatically.

12/15/2015 61,000 mi Crash ODI #10810217.0

On 12/14/2015, I was driving about 60-65 MPH on a maryland highway at around 10am. I was in the next lane beside the fast lane. The 2011 Mazda cx7 started to decelerate. I looked down at the gages to make sure I didn't inadvertently go into neutral. I was still in drive. I hit the brake, not coming to a complete stop, and then stepped back on the gas, pushing the gas pedal to the floor and the car would not accelerate. It went down to about 20 MPH. In my rearview mirror I saw a tractor trailer coming toward me and there was no where I could move, and I could not see on the other side of the trailer to go into the next lane without hitting another vehicle. I was hit in the rear by the trailer. I had on my seatbelt and the airbag did not deploy. I checked for cars in the fast lane a

body 1 complaint shown

12/21/2016 ODI #10936676.0

Tl* the contact owns a 2011 Mazda cx-7. The contact stated that the recall notice for NHTSA campaign number: 16v593000 (structure:body) was received in august. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available. The contact had not experienced a failure. VIN tool confirms parts not available. *tr

visibility 1 complaint shown

3 total in this category · moderate · avg repair $350 · see visibility cluster analysis →
12/19/2011 ODI #10440383.0

Tl* the contact owns a 2011 Mazda cx7. The contact stated that at engine startup, a cracking noise emitted from the windshield. The vehicle was not taken to the dealer and the manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 300 and the current mileage was 2600. When the car has been sitting or now on these cold day the windshields makes a cracking sound as the car warms up. This happens almost daily. Am afraid it may shatter. Updated 1/20/2012 *bf

wheels 1 complaint shown

12/17/2018 44,000 mi ODI #11161976.0

Tl* the contact owns a 2011 Mazda cx-7. While driving at unknown speeds, an abnormal noise was heard coming from the front of the vehicle. The vehicle was taken to cardinaleway Mazda mesa (6343 e test dr, mesa, az 85206, (480) 401-5212) to be diagnosed, but the cause of the failure was undetermined. The vehicle was taken to an independent mechanic where they informed the contact that there were two loose lug nuts on the front driver's side tire and both rear tires. The vehicle was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 44,000. *tt consumer bought new tires.*jb *tr

electrical 1 complaint shown

5 total in this category · moderate · avg repair $850 · see electrical cluster analysis →
12/04/2016 70,000 mi ODI #10929796.0

For the last 2 years I have been trying to get our headlights to work properly with no success. Even when both dim headlights are working they are so dimm we can't drive with them and if one of them goes out we might as well not have a headlight. I have a vw and if one of it's low beam lights is out it is 100 times brighter than the Mazda with both low beams. This is very dangerous because if we are out at night we have to use the high beams which blinds on coming traffic. I have taken it to jim ellis Mazda twice and the first time I didn't even get home with out the light falling out. Took it back and they assured me if was fixed but it wasn't and now the service rep nor the service manager will even return my call. I have had it to 3 different local shops and they can't fix it either. On

steering 1 complaint shown

16 total in this category · severe · avg repair $700 · see steering cluster analysis →
11/17/2017 ODI #11047090.0

Takata recall NHTSA #17v-429; also recall NHTSA #16v-593 (manufacturer recall #9716h) front suspension/steering recall. Attempted to obtain replacements at Mazda in texas, was always told "parts unavailable". Recently attempted to obtain replacements in oregon, was also told "parts on order/unavailable." have not had any accidents related to these recalls, just difficulty obtaining replacement parts from several Mazda service centers.

Showing 300 of 152 total complaints. The full federal record is available at nhtsa.gov/vehicle/2011/Mazda/CX-7#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-06-14. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
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