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ProblemsByVinFile / 2011-MERCURY-GRAND-MARQUISNHTSA data synced 5 days ago
Mercury
2011 Mercury Grand Marquis problems
The 2011 Mercury Grand Marquis has 2 active recall campaigns on file and only 9 owner complaints in the NHTSA database. Often that means the recall caught it before the field did.
The 2011 Mercury Grand Marquis has 9 NHTSA owner complaints and 2 recalls on file (U.S. federal records, as of August 2026). The most-reported system is electrical at 3 complaints, typically surfacing around 108,233 miles (~$850 to repair). Source: NHTSA Office of Defects Investigation.
Mercury Grand Marquis owner complaints by model year
Limited NHTSA data — only 9 complaints on file. The score reflects what's reported, but a small sample skews easily. 2 active recalls on file.
0
Critical
2
Severe
0
Moderate
Should you avoid this 2011 Grand Marquis?
Not enough data for a verdict
Only 9 NHTSA complaints on file — too few for a confident call. The 2 active recalls above remain authoritative; read those first.
Our read of the federal NHTSA complaint and recall record for this exact year and model —
not a substitute for a pre-purchase inspection. How we score.
NHTSA crash-test safety ratings
Rollover★★★★★5/5
Driver-assist features on the tested model:
Electronic stability control: No · Forward collision warning: No · Lane departure warning: No
Source: NHTSA New Car Assessment Program — tested configuration: 2011 Mercury Grand Marquis 4 DR RWD. Stars rate crash protection in NHTSA's tests, not overall reliability — see the owner-complaint data below for what actually goes wrong.
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What owners are saying
recent NHTSA-filed complaints · verbatim
2011 Grand Marquis· electricalFire
My 2011 mercury grand marquis ultimate edition, was very great however it caught on fire due to the malfunction of the windshield wipers...they would come on automatically while I was driving, my windshield wiper switch would be on the off position... And the wipers only worked…
Tl* the contact owns a 2011 mercury grand marquis. The contact stated that the vehicle was included in NHTSA campaign number: 13v385000 (steering). The manufacturer was contacted and advised that the part was not available for repair. The contact had not experienced a failure.…
The air bag light remains on all the time. My mechanic says that car's computer is generating a code indicating a problem with a sensor in driver's side seat belt. He says that the entire seat belt assembly must be replaced at a cost of $500. The car only has 70,000 miles on it.…
The contact owns a 2011 Mercury Grand Marquis. The contact stated that upon starting the vehicle, the steering wheel was locked. There was no warning light illuminated. Additionally, the gear shifter failed to operate as intended. The vehicle was not diagnosed or repaired by an…
Had a problem with your 2011 Mercury Grand Marquis?
File a complaint with NHTSA → It's free and official — owner filings are what build the federal safety record behind this page.
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Drag to your current mileage. Numbers are derived from this vehicle's complaint history.
Ford Motor Company (Ford) is recalling certain model year 2005-2011 Ford Crown Victoria, 2005-2011 Mercury Grand Marquis vehicles manufactured March 23, 2004, to August 30, 2011, and 2005-2011 Lincoln Town Car vehicles manufactured March 8, 2004, to August 30, 2011, and on which the upper intermediate shaft was serviced during the course of safety recall 13V-385
Improper servicing of the upper intermediate shaft could cause the shaft to separate, which can then result in a loss of steering control, and increasing the risk of a crash.
Fix: Ford will notify the owners of vehicles whose repair records reflect that the upper intermediate steering shaft was repaired during the course of the prior recall 13V-385. Dealers will inspect and replace the upper immediate shaft if necessary free of charge. The recall began November 17, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S25.
Ford is recalling certain model year 2005-2011 Ford Crown Victoria (including Crown Victoria Police Interceptors), Mercury Grand Marquis, and Lincoln Town Car vehicles
If the lower bearing separates, the vehicle may experience a loss of steering, increasing the risk of a crash.
Fix: Ford will notify owners and dealers will replace the lower intermediate shaft, free of charge. The upper intermediate shaft and steering column lower bearing will be inspected to identify any damage that may have occurred as a result of lower intermediate shaft corrosion, and repaired or replaced as necessary. If the steering column lower bearing has separated, a retainer clip will be installed. The recall began on October 23, 2013. Owners may contact Ford at 1-866-436-7332. Ford's recall number is 13S08.
Common questions
Is the 2011 Mercury Grand Marquis reliable?
Limited NHTSA data. Only 9 owner complaints have been filed for the 2011 Mercury Grand Marquis, which is not enough for a meaningful reliability score. Active recalls (if any) are listed on this page and remain authoritative — those are verified defects regardless of complaint volume. For a confident reliability read we look for at least 10 owner complaints in the federal database.
Should you avoid the 2011 Mercury Grand Marquis?
Only 9 NHTSA complaints on file — too few for a confident call. The 2 active recalls above remain authoritative; read those first. We don't issue a buy/avoid verdict on the 2011 Mercury Grand Marquis without a meaningful complaint sample — doing so off a handful of filings would be guesswork.
What should I check before buying a used 2011 Mercury Grand Marquis?
There isn't enough NHTSA complaint data on the 2011 Mercury Grand Marquis to flag a standout failure pattern. Run the VIN for open recalls — those are free to fix regardless of warranty — get a standard pre-purchase inspection, and ask the seller for service records.
Is the 2011 Mercury Grand Marquis a good used car to buy?
Hard to say from federal data alone — only 9 owner complaints have been filed. Lean on the recall list above, a pre-purchase inspection, and a vehicle-history report on the specific VIN. Our data tells you what the model is known for; a history report tells you what that exact car has been through.
What's the most common problem on the 2011 Mercury Grand Marquis?
Based on NHTSA records, the most-reported issue is electrical, with 3 complaints filed. Typical failure occurs around 108,233 miles. Average repair cost runs about $850 at an independent shop.
What's the most expensive thing that goes wrong?
The electrical is one of the costlier repair items. Average repair cost runs about $850 at an independent shop. Typical failure occurs around 108,233 miles. Catching early warning signs can sometimes extend life by 20–30,000 miles.
How do I check if my Mercury Grand Marquis has open recalls?
Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.
Is an extended warranty worth it on a 2011 Mercury Grand Marquis?
Hard to say from NHTSA data alone with only 9 complaints on file. A quality service contract runs $1,800–3,500 over 3 years. The decision comes down to your specific situation: vehicle cost, miles on it, how long you plan to keep it, and whether you can absorb a $3K–$8K repair without straining cashflow. With limited public data on this vehicle, lean on the recall list above and check owner forums before committing.
Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database, last synced 5 days ago. Verify the raw federal record at
nhtsa.gov/vehicle/2011/Mercury/Grand Marquis.
Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics.
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