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ProblemsByVin File / 2011-SMART-FORTWO
2011 · Smart

Smart Fortwo problems

0 safety recalls. 16 owner complaints. We mapped every trouble spot before you sign the papers.

0 5 10
Reliability score
8.6 / 10

Above-average reliability for the segment. Few systemic issues on file.

0
Critical
0
Severe
0
Moderate

Top trouble spots 2 categories with 3+ complaints

engine
3 reports · avg $3,100
severe
seatbelts
3 reports · avg $500
moderate
Honest Calculator
Should you buy an extended warranty on this 2011 Fortwo?
We pulled the math: risk-weighted exposure, typical contract cost, and our verdict on whether coverage pencils out for this specific vehicle.
See the calculator ->

What owners are saying recent NHTSA-filed complaints · verbatim

2011 Fortwo · engine
ENGINE CHECK LIGHT CAME ON. NO APPARENT REASON. CAR DROVE OK BROUGHT TO MB DEALER. THEY RUN DIAGNOSTIC. NOTED THAT CYLINDER 3 MISFIRED AT SOME POINT, BUT EVERYTHING IS FINE NOW. CAR WAS IN WARRANTY THEN. AFTER SEVERAL MONTHS CHECK ENGINE LIGHT CAME ON AGAIN. CAR WAS RIDING…
12/06/2013 · NHTSA ODI #10555017.0
2011 Fortwo · electrical
HEATER BLOWER SQUEAKS AND STOPS RUNNING CAUSING VISIBILITY ISSUES AND DISCOMFORT. POTENTIAL DANGER DUE TO LOSS OF VISIBILITY. THERE ARE VERY FEW OF THESE CARS IN THE USA SO PLEASE CONSIDER THIS WHEN LOOKING AT NUMBER OF REPORTED ISSUES. *TR
12/04/2012 · NHTSA ODI #10487276.0
2011 Fortwo · seatbelts
THE DRIVER SIDE SEAT BELT LATCH HAS FAILED FOR THE SECOND TIME IN 2 YEARS. THE MALE END CAN NOT BE INSERTED INTO THE FEMALE END.
10/27/2018 · NHTSA ODI #11143407.0
2011 Fortwo · powertrain
THIS CAR IS JUST OVER A YEAR OLD, ONLY 24,928 MILES ON IT. IT WILL NOT COME OUT OF PARK. I CALLED THE SMART DEALERSHIP OF BUCKHEAD, GA AND THEY TOLD ME TO TRY TO "RE-TRAIN" IT BY TURNING IT ON PART WAY 3 TIMES WITH MY FOOT ON THE BRAKE AND THEN IT WOULD SHIFT. NOPE. I CALLED…
09/18/2012 · NHTSA ODI #10475775.0

Estimate your repair exposure

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Common questions

Is the 2011 Smart Fortwo reliable?

Mostly yes. With a reliability score of 8.6 out of 10 based on 16 owner complaints filed with NHTSA, the 2011 Smart Fortwo is generally a sound vehicle. The areas to watch are listed in the top problem section above — most are budget items, not deal-breakers.

What's the most common problem on the 2011 Smart Fortwo?

Based on NHTSA records, the most-reported issue is engine, with 3 complaints filed. Average repair cost runs about $3,100 at an independent shop.

What's the most expensive thing that goes wrong?

The engine is one of the costlier repair items. Average repair cost runs about $3,100 at an independent shop. Catching early warning signs can sometimes extend life by 20–30,000 miles.

How do I check if my Smart Fortwo has open recalls?

Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.

Is an extended warranty worth it on a 2011 Smart Fortwo?

Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 16 complaints on file and the costliest repair averaging $3,100, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans aren't always better value.

Related vehicles

Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA) public records database, last synced 21 hours ago. Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics. We are not affiliated with Smart. Some links on this page are affiliate links and we may earn a commission if you complete a quote or purchase.
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