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ProblemsByVin Index / 2011-TOYOTA-4RUNNER / COMPLAINTS
Full complaint record · NHTSA

2011 Toyota 4Runner owner complaints

162 complaints filed with NHTSA on this vehicle . Showing the 300 most recent — grouped by category for scanning.

airbags 11 complaints shown

112 total in this category · moderate · avg repair $1,100 · see airbags cluster analysis →
12/18/2016 20,000 mi ODI #10936060.0

Takata recall the problem with the air bags has not been resolved and it has been since may 2016. It is unreasonable that no solution has been found in this time period and I have been unable to use the front passenger seat for 6 months. I believe a rental car should be provided until the air bags have been corrected.

12/14/2016 ODI #10935267.0

Tl* takata recall. The contact owns a 2011 Toyota 4runner. The contact received notification of NHTSA campaign number: 16v340000 (air bags). The part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

12/13/2016 ODI #10935038.0

Tl* takata recall. The contact owns a 2011 Toyota 4runner. The contact stated that the recall notice for NHTSA campaign number: 16v340000 (air bag) was received. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. The contact had not experienced a failure. The VIN tool confirms parts not available.

12/10/2016 ODI #10934378.0

Takata recall : notified of recall in june 2016. It is now december 2016 with no end in sight. No parts available is the answer given every time I call. Ridiculous... Apparently there is no problem finding the parts to make new cars...

12/09/2016 ODI #10934285.0

Takata recall - I can't use the front passenger seat of my car. I think that is unacceptable when I'm paying Toyota for the car and can't use it. I do not feel comfortable even in the drivers side, how do I know that if the air bag goes off metal parts won't fly around the car and hit someone else. I would like the air bag replaced asap!!! The recall came out in may 2016.

11/30/2016 ODI #10928813.0

Takata recall received notification of recall in june, still awaiting remedy. Toyota says no remedy or expected repair date is available yet.

11/29/2019 ODI #11282874.0

Took to dealership and dealership mentioned there is no problem. I keep getting letters from you by the week and my avin shows on your recall database. When I go to the manufacturer's database, it doesn't. So, what do I need to do?

11/23/2016 ODI #10927658.0

Tl* the contact owns a 2011 Toyota 4runner. The contact received notification of NHTSA campaign number: 16v340000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

11/23/2016 ODI #10927731.0

Tl* takata recall. The contact owns a 2011 Toyota 4runner. The contact received notification of NHTSA campaign number: 16v340000 (air bags). The part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

11/23/2011 ODI #10436899.0

To finish the complaint of odi 10436894, you are going to need: a chemical analysis-haz msds been filed at ohsa? - immediate shutdown with chemical safety a part analysis defense has external to the business in the form of first article test-usually the base that just ordered the newest vehicle fleet in the motor pool. This is a subpenoable file external to the business. Need the order up number from all receipts at autoliv to get msds that the suppliers file with osha. That's the mix. Sample product will be difficult to date as they mark serial #'s with no manufacture date. This usually prompts testing with each order up number change for replacement parts. Everything returned to the plant goes out with a new serial number. Last year we caught this advertised on e-bay to sta

11/16/2016 ODI #10926417.0

Tl* takata recall. The contact owns a 2011 Toyota 4runner. The contact received notification of NHTSA campaign number: 16v340000 (air bags). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 01/26/2017*ct consumer stated airbag exploded updated 7/6/18*jb

body 2 complaints shown

7 total in this category · moderate · avg repair $1,500 · see body cluster analysis →
11/19/2015 29,958 mi ODI #10794918.0

2011 Toyota high lander. The power liftgate arm on the rear trunk became detached from the liftgate. It looked to me as if the screw became stripped and came out of the hole.

11/19/2015 29,998 mi ODI #10794934.0

Toyota high lander, 2011. The power liftgate arm on the real trunk is detached from the liftgate. It looked to me as if the screw became stripped and came out of the hole. And they said it isn't covered and they will charge to the owner and it costs around $3500.00, please investigate this case and how it detached from the body.

electrical 1 complaint shown

6 total in this category · moderate · avg repair $850 · see electrical cluster analysis →
12/28/2020 50,000 mi ODI #11385285.0

Drivers side tail light shorts out repeatedly while driving.. This has been ongoing since 2015. Bulbs have been replaced, tail light has been replaced twice and the light continues to short out.

visibility 1 complaint shown

3 total in this category · moderate · avg repair $350 · see visibility cluster analysis →
12/19/2011 8,000 mi ODI #10440420.0

Easy to chip windshield glass. Weak windshield glass. *tr

brakes 1 complaint shown

6 total in this category · severe · avg repair $450 · see brakes cluster analysis →
12/03/2011 9,300 mi ODI #10438479.0

Purchased vehicle new and the 5 speed automatic transmission operated smoothly. Around 9,300 miles the transmission started shifting gears harshly. The harshness is intermittent but happening more frequently. Also, while at highway speeds going downhill, the rpms bounce everywhere from 1500 rpms to 3000 rpms. Its almost as if the transmission is confused and doesn't know what gear to choose anymore. I also feel as if the brakes aren't releasing. When sitting at a red light going down hill, once I release my foot off the brake and before I accelerate, while coasting, I feel a "thud" in the rear end after about two rotations of the wheels. I drive in bumper-to-bumper traffic daily in pittsburgh and this shifting is awful - by far the worst transmission in a vehicle I have ever owned

other 1 complaint shown

12/01/2018 ODI #11155353.0

Rear under carriage / frame has excessive corrosion that shouldn't be consider normal wear. Truck was earlier recalled for replacement of leaf springs due to potential failure from corrosion. Likewise, do believe frame, like some earlier models of tacoma's, should also be considered for recall. First signs of corrosion/rust began @ 2014 and has been progressing steadily.

steering 1 complaint shown

5 total in this category · severe · avg repair $700 · see steering cluster analysis →
11/10/2012 ODI #10483946.0

Steering wheel will start vibrating/shaking at speeds between 60-68. Brought it to the dealer the day after I purchased the vehicle, they couldn't find anything wrong. Said Toyota was aware but didn't have any solution. Issue will occur about 98% of the time and will last until you drive below 59 MPH. *tr

Showing 300 of 162 total complaints. The full federal record is available at nhtsa.gov/vehicle/2011/Toyota/4Runner#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-06-14. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
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