Vibration dominates the complaints. Owners describe steering-wheel shaking at highway speeds (55–70 mph) and lower speeds (around 25–40 mph), present from early ownership through 110,000 miles. Many replaced tires multiple times—one owner went through seven sets by 150,000 miles—and had wheels balanced hundreds of times, alignments redone 12+ times, and rotors resurfaced. Dealers repeatedly denied the vibration existed or blamed tires, then claimed alignment fixes didn't help. One owner spent months shuttling between the dealer and repair shops after purchase; another had two alignments done within days with no improvement.
Struts leak oil starting in the 19,000–62,000-mile range, far short of the typical 70,000-mile lifespan. Owners report Toyota and dealers stating slight leaks are acceptable and won't be warrantied. Ball joints fail or show grinding and clicking, with some owners unaware of recall 14V732000 because their VIN wasn't listed or they weren't notified. One owner's ball joint broke off entirely, detaching the tire and tie rod and causing loss of control. Tire cupping recurs relentlessly despite fresh rubber and repeated balancing. Vehicle pulling and sway, particularly at highway speeds and in wind, adds to control concerns. Repair costs pile up fast: $700 for tires, $145 for alignment, $500 for shocks, and repeated visits to multiple shops.
Failure modes owners describe
Vibration at various speeds
Steering wheel and vehicle vibration reported at highway speeds (55–70 mph), lower speeds (25–40 mph), and across the speed range. Many owners report persistent vibration despite multiple dealer visits, tire replacements, rotors resurfaced, and alignments. Some describe vibration coupled with pulling left when braking or accelerating; others note vibration felt throughout the steering wheel.
When: Reported from 16 miles to 110,000 miles; some owners cite vibration present from purchase, others after 1 year of ownership.
Symptoms owners cite: Steering wheel vibration at 55–70 mph; Vibration at lower speeds starting around 25 mph; Vibration across all speeds with increased intensity; Vehicle shaking when braking, especially downhill; Pulling left during braking or acceleration; Severe pulse when braking
Repairs/costs cited: Tire replacement (repeatedly), rotor resurfacing, wheel balancing (hundreds of times), front-end alignment (12+ times reported in one case), strut replacement. Owners report spending $700 on tires, $145 for alignment, $500 for shock replacement, and continual tire replacements (one owner on 7th set at 150k miles). One owner replaced all struts and alignment again to investigate.
Recalls/TSBs owners mention: NHTSA Campaign 14V732000 (suspension/ball joints) performed in at least one case, but remedy failed to stop vibration. Dealers repeatedly denied presence of vibration despite owner complaints, even after factory rep involvement. One Toyota rep advised not to warranty tires. Extended one-year warranty offered in one complaint after six months of unresolved vibration.
Strut leakage
Struts reported leaking oil at relatively low mileage (19k–62k miles, with some at 30k–40k). Owners and mechanics report struts that should typically last 70,000 miles failing much earlier. Toyota dealers and manufacturer have stated that slight leaks are acceptable and will not be covered under warranty, though owners report that leaks worsen and cause secondary damage.
When: 19,000 miles to 62,400 miles reported; failure occurring within 3–5 years of ownership.
Symptoms owners cite: Oil leaking from front struts; Leaking struts causing uneven tire wear (high/low spots); Vibration and noise from front end despite strut being only 'slightly' leaking; Decline in ride comfort over bumps
Repairs/costs cited: Strut replacement cost not explicitly stated in narratives, but one owner cited typical $70,000 mile lifespan vs. premature failure. All four struts replaced in one case at 56,000 miles. Owners report mechanics and dealers acknowledging 'slight' leaks but refusing warranty coverage.
Recalls/TSBs owners mention: Toyota engineers deem slight leaks acceptable and will not cover under warranty. Dealers advised that struts are 'supposed to leak' in at least two cases. No recalls issued for strut leakage.
Ball joint degradation and failure
Front lower ball joints reported failing or showing signs of imminent failure. One narrative describes a ball joint breaking off entirely, detaching the tire and tie rod. Owners report being informed ball joints need replacement but some are unaware of or not notified of recalls (NHTSA Campaign 14V732000). Clicking and grinding sounds noted when turning.
When: Reported from 46,000 miles to 110,000+ miles; some owners report deterioration since 2015.
Symptoms owners cite: Abnormal clicking sound during left or right turns; Grinding sound when turning wheel tightly; Steering wheel feels as if it may detach; Loss of vehicle control when turning; Ball joint breaking off, causing tire and tie rod detachment
Repairs/costs cited: Ball joint replacement required; not explicitly priced in narratives. One case required replacement of control arm with ball joint and new tire after failure caused loss of vehicle control.
Recalls/TSBs owners mention: NHTSA Campaign 14V732000 addresses suspension/ball joint issues, but several owners report their VINs not included in recall despite having identical symptoms. Some owners not notified of recall. Dealers initially refused to help in at least one case, demanding $800 charge before owner became aware of recall.
Tire cupping and premature wear
Tires develop cupping (scalloped wear pattern) at 15,000–20,000 miles despite alignment and balancing. One owner reports replacing tires seven times by 150,000 miles, trying brands ranging from 80k-mile tires to budget Sumitomo. Uneven wear patterns persist regardless of tire brand or maintenance approach. Owners report tires wearing out every 15–20k miles in extreme cases.
When: First cupping noted at 15,000 miles; recurring every 15–20,000 miles thereafter through 150,000 total miles in one case.
Symptoms owners cite: Cupping (scalloped pattern) in tire tread; Uneven tire wear (high/low spots); Left front tire uneven wear while other three normal; Tire noise while driving; Premature tire failure
Repairs/costs cited: Seven tire replacements by 150,000 miles in one case. Brands attempted: Bridgestone Turanza (original, lasted 15k), Yokohama, Sumitomo. One owner spent $700 on new tires in a single instance. Repeated road-force balancing every 5,000 miles and 12+ alignment attempts did not resolve cupping.
Recalls/TSBs owners mention: Dealers attributed to misalignment, replaced tires and performed alignments repeatedly. One lawsuit filed was rejected after Toyota sent rep who found nothing wrong. No recalls or TSBs issued for cupping in narratives. One dealer replaced all four tires and realigned for 'customer relations' after persistent complaints.
Alignment instability and pulling
Vehicle does not hold alignment; veers left at highway speeds and pulling issues persist despite multiple alignment corrections. One used-car buyer returned multiple times over 30-day warranty period and then used three other repair shops, with alignments never holding satisfactorily. Another new-car owner had alignment done twice with no improvement.
When: Some issues present from purchase (new vehicle in 2010), others emerging after extended ownership (used purchase in 2013).
Symptoms owners cite: Vehicle veers left at highway speeds (55+ mph); Pulling left when braking or accelerating; Misalignment recurring shortly after correction; Difficult to keep vehicle in lane; 'fighting with it'
Repairs/costs cited: Multiple four-wheel alignments (12+ in one case, at least 2 in another). One new owner had two alignments within days of purchase without resolution. Repair shops refused to repeat alignments after warranty expiration, suggesting other expensive services.
Recalls/TSBs owners mention: Dealers performed repeated alignments without long-term correction. Recall on ball joints (14V732000) mentioned in one narrative but owner was never notified. No specific warranty program or TSB for alignment instability mentioned.
Control arm and suspension instability
Lower control arms reported failing or leaking grease; vehicle swaying in lanes, especially in windy conditions. One narrative describes control arm failure causing unintended lane change on freeway; another notes sway increasing with wind gusts.
When: Reported at various mileages; one owner cites control arm issue even after previous replacement.
Symptoms owners cite: Excessive swaying, especially in wind or at highway speeds; Vehicle swaying into adjacent lane; Grease leaking from control arm due to CV boot damage; Vehicle instability during turns
Repairs/costs cited: Control arm replacement performed in at least one case (with ball joint). CV boot leaks reported requiring control arm inspection and possible replacement.
Recalls/TSBs owners mention: Recall 14V732000 addresses control arms; one owner had issue repaired under warranty after multiple dealer visits. Another owner not notified of recall. No explicit warranty coverage or TSB mentioned for CV boot leakage.
Synthesized from 40 NHTSA owner complaints — unverified consumer
allegations, summarized for patterns. The verbatim filings appear below.