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ProblemsByVin File / 2011-TOYOTA-HIGHLANDER
2011 · toyota

toyota Highlander problems

0 safety recalls. 185 owner complaints. We mapped every trouble spot before you sign the papers.

0 5 10
Reliability score
7.6 / 10

Solid reliability overall. Common issues are concentrated in a few systems.

0
Critical
0
Severe
0
Moderate

Top trouble spots 8 categories with 3+ complaints

steering
33 reports · avg $700
moderate
visibility
30 reports · avg $350
moderate
body
25 reports · avg $1,500
moderate
electrical
18 reports · avg $850
moderate
brakes
15 reports · avg $450
severe
engine
14 reports · avg $3,100
moderate
powertrain
14 reports · avg $2,500
moderate
cruise control
10 reports · avg $600
severe

What owners are saying recent NHTSA-filed complaints · verbatim

2011 Highlander · body
THE GLASS ON THE DRIVER SIDE WINDOW IS OFF THE RAILS AND WOULD COME OFF THE WINDOW AT AN ANGLE WHEN ITS BEING RAISED. CURRENTLY WE CANNOT ROLL THE WINDOW GLASS UP AND DOWN. SIMILAR SYMPTONS ARE BEING SEEN ON THE PASSENGER SIDE WINDOW NOW . I HAVE OWNED CARS IN THE PAST AND…
12/31/2015 · NHTSA ODI #10817273.0
2011 Highlander · body
I PRESSED THE REAR HATCH BUTTON TO CLOSE IT FROM DRIVER'S SEAT, HATCH ARM BROKE AND SPEWED PLASTIC AND METAL PARTS WHILE PARKED, ONTO MALL PARKING LOT. TOYOTA STATES "ROD HAS FALLEN OFF OF MOTOR CONNECT...T-SB-0038-15 POWER BACK DOOR DOES NOT CLOSE PROPERLY...BIG GAP ON DRIVER…
12/28/2015 · NHTSA ODI #10816623.0
2011 Highlander · steering
INTERMEDIATE SHAFT ISSUES. HAD ONE INTERMEDIATE SHAFT REPLACED UNDER WARRANTY A YEAR OR TWO AFTER PURCHASE. INTERMEDIATE SHAFT ISSUES RETURNED IN THE LAST YEAR. TOYOTA DEALERSHIP WANTS $500 TO REPLACE A SHAFT THEY KNOW HAS BEEN DEFECTIVE FOR YEARS LEADING UP TO THIS MODEL. THIS…
12/26/2018 · NHTSA ODI #11163579.0
2011 Highlander · other
HEATER/AC ASSEMBLY IS LEAKING ONTO A CONTROL MODULE UNDER THE DASH WHICH I BELIEVE THE THE AIRBAG MODULE AND SOAKING THE FRONT DRIVERS AND PASSENGERS CARPETS AND PADDING. CHECKED FOR BLOCKAGE IN DRAIN TUBE. NONE, USED COMPRESSED AIR TO BLOW OUT DRAIN TUBE JUST IN CASE. DID NOT…
12/26/2015 · NHTSA ODI #10816236.0

Estimate your repair exposure

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Common questions

Is the 2011 Toyota Highlander reliable?

Mostly yes. With a reliability score of 7.6 out of 10 based on 185 owner complaints filed with NHTSA, the 2011 Toyota Highlander is generally a sound vehicle. The areas to watch are listed in the top problem section above — most are budget items, not deal-breakers.

What's the most common problem on the 2011 Toyota Highlander?

Based on NHTSA records, the most-reported issue is steering, with 33 complaints filed. Average repair cost runs about $700 at an independent shop.

What's the most expensive thing that goes wrong?

The steering is one of the costlier repair items. Average repair cost runs about $700 at an independent shop. Catching early warning signs can sometimes extend life by 20–30,000 miles.

How do I check if my Toyota Highlander has open recalls?

Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.

Is an extended warranty worth it on a 2011 Toyota Highlander?

Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 185 complaints on file and the costliest repair averaging $700, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans aren't always better value.

Related vehicles

Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA) public records database, last synced 10 hours ago. Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics. We are not affiliated with toyota. Some links on this page are affiliate links and we may earn a commission if you complete a quote or purchase.
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