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ProblemsByVin Index / 2011-TOYOTA-VENZA / COMPLAINTS
Full complaint record · NHTSA

2011 Toyota Venza owner complaints

59 complaints filed with NHTSA on this vehicle , including 3 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.

electrical 6 complaints shown

12 total in this category · severe · avg repair $850 · see electrical cluster analysis →
12/01/2017 146,000 mi 2 injuries ODI #11051651.0

The power-driven back hatch caught some fingers in it as it closed. This happened to me ([xxx]) several weeks ago and I ignored it. It happened to my grandson ([xxx]) yesterday. It didn't break any bones but did do some flesh damage and caused some serious pain. Is there any way of turning off the power-driven feature? [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

11/26/2018 70,000 mi ODI #11153729.0

Driver seat heater is not working as described in the recall # 14v743000. But for some reason my car's VIN number is not recalled.

11/03/2015 101,162 mi Fire ODI #10787954.0

Tl* the contact owns a 2011 Toyota venza. The contact stated that the seat warmer module connection melted. The vehicle was not repaired. The manufacturer was not made aware of the issue. The failure mileage was 101,162.

10/31/2019 85,000 mi ODI #11277290.0

I have posted the most recent incident because this has happened multiple times since the time I purchased this car used in 2017. Something is causing the power to drain from the battery I have replaced the battery 3 times since 2017 I was told that I wasn't driving the car enough to keep it charged if I left it sit for 3 days without starting it.

10/07/2019 94,000 mi ODI #11266882.0

Heated seat wiring was disconnected by the dealer to prevent a fire and noted that the plug was melted and the seat was charred, due to a malfunction, my heated seat on driver side stopped working, found a NHTSA champaign id 14v743000 that affected 2009-2011 Toyota venza and also reported to Toyota corporation at 800-331-4331 spoke with khushboo, regarding the recall and she stated my vehicle is outside of warranty. I feel that my vehicle falls within the parameters of the recall on Toyota venza 2009-2011.

09/28/2023 ODI #11547229.0

The headlight housing prongs are incorrect. The bulbs are H11, but the housing does not fit h11. I have tried 4 different brands.

other 5 complaints shown

12/16/2018 ODI #11161792.0

On 12/14/2018 I put my hand on the sirius/Toyota radio display and noted the screen was too hot to touch. The radio had been on for about an hour listing to satellite radio. This could be a vary serious safety hazard.

12/01/2019 134,000 mi ODI #11283152.0

I have a 2011 Toyota venza with 136000 miles and burns thru oil. I have to put oil every month if I am not careful it will burn quickly.

11/13/2014 65,000 mi ODI #10654707.0

Smell burn and smell fuel while driving. *tr

11/09/2011 ODI #10435080.0

The head rest for the front seats on the venza makes these seats the most uncomfortable I have ever sat in, let alone drive. I am only 5' 4" tall and the way the head rest lands, it pushes my head forward when I drive. I end up with both a head ache and a neck ache whenever I drive. It appears this vehicle was designed for someone taller, perhaps a man. The head rest needs to be redesigned for someone of my stature. I would gladly pay for another headrest if one was available. But the bottom line here is that once again the needs of women (shorter than men) are not what is driving the design. I expect more from all car manufacturers, it is time to recognize that women make up 51% of the population. *tr

10/27/2015 59,500 mi ODI #10786323.0

The driver seat heater when turned on overheated with a strong electrical burn smell. Toyota repair service said the heater element has gone bad, but no recall for our VIN# under NHTSA campain id#14v743000.

brakes 2 complaints shown

6 total in this category · severe · avg repair $450 · see brakes cluster analysis →
12/20/2012 ODI #10489411.0

Tl* the contact owns a 2011 Toyota venza. The contact stated that while driving 35 MPH, the contact attempted to stop the vehicle but the brake pedal traveled to the floorboard. The contact stated that he had to pump the brake pedal in order for the vehicle to stop. The vehicle was taken to the dealer for inspection where they advised the contact that the master cylinder needed to be replaced. The vehicle was repaired. The manufacturer was notified but provided no assistance. The failure mileage was 330.

12/12/2016 87,000 mi ODI #10934823.0

I was unable to stop my car by depressing my brake pedal as I approached a red light in tulsa oklahoma. I took the vehicle to a certified mechanic for a vehicle inspection and was informed that the master cylinder was malfunctioning and needed to be replaced.

tires 1 complaint shown

12/23/2014 37,100 mi ODI #10667955.0

Bridgestone dueler h/l 400 was the oe tires on my 2011 Toyota venza. The tires ran well on dry road with low noise but do not assist braking very well. The big problem was on the snow and icy road driving. The car slid at any moment when applying a little quicker braking. Our state has longer winter time and a lot of snows. We always felt very nervous driving in winter and the winter driving became very dangerous with those tires. I replaced 4 tires in december 2014 at 37100 miles mainly because of the terrible control on snow and icy road condition of the tires and also we want get rid of the bad feeling of winter driving. In addition, the tires were worn out pretty fast too. I owned multiple vehicles in the last 20 more years, dueler h/l 400 tires are the worst tires I have ever ha

suspension 1 complaint shown

4 total in this category · moderate · avg repair $900 · see suspension cluster analysis →
12/13/2011 ODI #10439787.0

Under almost all road conditions my new 2011 Toyota venza has a very bouncy ride and tends to be most annoying at lower speeds. I have had the car 3 months as of this report and the problem persists. The Toyota dealer claims there is nothing wrong with the car, but it is not a normal situation and needs to be addressed. I contacted Toyota's corporate office in december 2011 and registered my complaint. *tr

engine 1 complaint shown

11/15/2023 ODI #11555299.0

I had a 2011 Toyota Venza. Notice oil leakage. Took for oil and filter change and a check. Nothing was found, however four months later car began rattling and driving rough - I took to dealership and was told the Water Pump needed to be replaced. I have since found out that Toyota has had a many issues with the VVT-i Oil line failures AND Water Pump failures- Both that lead to a Failed Engine!! They fixed the water pump, however 45days later, my vehicles just stopped running as I was driving down the road. I checked oil - it was empty! Car would not start. I had car towed to dealer. I was then told 3days later that I needed a New Engine! That the Compressors were bad. In my research I found that when the compressor is starting to go out- the vehicle begins to run rough! This is what was t

cruise control 1 complaint shown

3 total in this category · moderate · avg repair $600 · see cruise control cluster analysis →
11/09/2011 1,500 mi ODI #10435087.0

Tl* the contact owns a 2011 Toyota venza. The contact stated that when accelerating from a stop, the vehicle would not respond. The contact would shift into park, shut off the vehicle and restart for the vehicle to perform normally. The dealer was unable to diagnose any defect. The manufacturer was notified and referred the contact back to the dealer. The vehicle was not repaired. The failure and the current mileage was 1,500.

visibility 1 complaint shown

3 total in this category · severe · avg repair $350 · see visibility cluster analysis →
10/14/2023 ODI #11549925.0

The roof panoramic glass shattered for no apparent reason. Passengers in the car could have been harmed Insurance has approved the repair. There was no warning or indication of failure.

steering 1 complaint shown

4 total in this category · moderate · avg repair $700 · see steering cluster analysis →
10/10/2016 85,200 mi ODI #10915070.0

While I was trying to turn into the driveway of a relative apartment, the steering wheel got really tight and eventually locked up giving very little to no time to pull over for safety. The engine then shuts down. I cannot imagine how dangerous it would have been if this had happened while driving 65mph plus on a freeway. I've had the steering wheel locked up on me before while the car was parked and engine off, and I was able to get it unlocked by moving the steering wheel back and forth. However, this was the first time and a scary one where the steering locked up while the vehicle was still moving. I was lucky we were at a residential area when this happened. If this had happened on a freeway where other cars are zooming by, how dangerous is it to have a vehicle to all of a sudden locks

body 1 complaint shown

3 total in this category · severe · avg repair $1,500 · see body cluster analysis →
09/20/2016 31,000 mi Crash ODI #10908230.0

On april 11, 2016, a complain was submitted under taraka: complaint num: 10854818 for a Toyota venza 2011.while car in motion at around 55mph, on a highway, normal road conditions and excellent car maintenance a loud explosion burst occurred in the car. With no visibility at all, I managed to control the car and stopped it. Then, I noticed that the hood suddenly had pop-up without any type of alert of flashlight on the instrument panel. There was no hood vibration that would suggest it was opened. I did a panic stop and tried to control the car avoiding a collision; the airbag was not deployed at a potential collision. The burst completely destroyed the front glass; bumpers were moved out of place and damage the roof of car. My mechanic scanned the black box and no code was present. I to

Showing 300 of 59 total complaints. The full federal record is available at nhtsa.gov/vehicle/2011/Toyota/Venza#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-06-14. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
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