TSB: OBSOLETE NOTICE June 23, 2020: This bulletin is now obsolete. Please see T-SB-0063-20.
full bulletin at NHTSA ↗2011 Toyota Venza suspension problems
moderate Owners of the 2011 Toyota Venza have filed 4 NHTSA complaints about the suspension at roughly $900 to repair (U.S. federal records, as of August 2026). Source: NHTSA Office of Defects Investigation. See suspension across all vehicles →
Complaints
4
Recalls
0
Avg fix
$900
| Model year | suspension complaints |
|---|---|
| 2011 Venza (this page) | 4 |
| 2014 Venza | 3 |
What stands out
No new NHTSA suspension complaint has been filed on this vehicle in over 14 years — the issue may be aging out of the active population.
Is there a fix? Manufacturer service bulletins
The manufacturer has issued service bulletins covering suspension on this vehicle — documented repair instructions, service campaigns, or warranty extensions sent to dealers. A TSB isn't a recall (it's not a free safety remedy), but it's the manufacturer acknowledging the issue and how to fix it.
TSB: The only acceptable towing method for vehicles equipped with an Active Torque Control 4WD system is to have all four wheels off the ground. Flat towing or towing where only the front or rear wheels are supported may damage the all-wheel drive system.
full bulletin at NHTSA ↗Source: NHTSA manufacturer communications. Bring the bulletin number to your dealer or shop.
What owners are reporting 1 most recent
Under almost all road conditions my new 2011 Toyota venza has a very bouncy ride and tends to be most annoying at lower speeds. I have had the car 3 months as of this report and the problem persists. The Toyota dealer claims there is nothing wrong with the car, but it is not a normal situation and needs to be addressed. I contacted Toyota's corporate office in december 2011 and registered my…
Had suspension trouble with your 2011 Toyota Venza?
File a complaint with NHTSA → It's free, official, and how every report above got here — owner filings are the federal safety record this page is built on.
Common questions
How serious is the suspension problem on the 2011 Toyota Venza?
It's a documented issue but not catastrophic. 4 complaints have been filed. Repairs average $900 and most owners catch it before it causes a breakdown.
At what mileage does the suspension typically fail?
Based on the 4 complaints filed, suspension issues most often appear around 80,000 miles. Some report problems earlier; some make it well past 150,000 with no symptoms. Maintenance habits matter — vehicles that received timely fluid services and were not regularly overworked tend to last longer.
What does it cost to fix?
Independent shops typically charge around $900 for suspension repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Are there any recalls related to suspension?
No active recalls currently cover suspension issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.
Related
Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database. Verify the raw federal record at
nhtsa.gov/vehicle/2011/Toyota/Venza.
Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are
independent-shop national averages and may differ in your area. Some links on this page are affiliate links.