Free. Instant. No signup. Pulls recalls and complaints for your exact vehicle.

Couldn't find that VIN. Check the digits and try again.

ProblemsByVin Index / 2012-CADILLAC-ESCALADE / COMPLAINTS
Full complaint record · NHTSA

2012 Cadillac Escalade owner complaints

26 complaints filed with NHTSA on this vehicle , including 2 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.

electrical 8 complaints shown

11 total in this category · severe · avg repair $850 · see electrical cluster analysis →
12/17/2018 93,875 mi ODI #11161986.0

Driving normal on a city street for about one hour without any warning the vehicle started acting strange, the doors locked and unlocked, the ac& htg came on, htg&fan for the seats came on, clock blinked, navigation screen blinked on and off, the vehicle sounded as though it would accelerate and then hesitate, it did this at least 4 times, I noticed upon braking each time after the strange occurrences the vehicle appeared to run okay, but only while breaking. After this occurred for about one mile, the strange occurrences stopped and the vehicle drove as should, or at least it seemed okay. After reading some of the blog's of other 2012 escalade owners having the same problem, gm should take notice, after all the vehicles are not cheap and gm should correct it.

10/20/2019 78,000 mi ODI #11269759.0

Issue started by having the engine cutoff or go into low power mode. Mechanic tried fining power issues, ended up replacing PCM board. Issue remained. Then oil pressure sensor check engine light came on, had a mechanic replace the oil pressure sensor and everything worked for a little while. Next low oil pressure message came up, stating to shut off engine. After reading around, the issue seems to be that the camshaft actuator is being starved of oil due to low oil pressure, that is caused by the camshaft and bearings being bad. This faulty part causes the vehicle to turn off while running, extremely dangerous! How long until someone dies? Need gm to make this right. Vehicle is under 80k miles.

09/22/2017 54,000 mi ODI #11024990.0

While traveling on the highway the vehicle randomly lost electrical power, lights, door locks, everything and the engine upshifted into second or third gear completely on its own, then refused to accelerate. The electrics would come back on and then go off again. The electronic went completely berserk and presented a huge safety issue for my wife, children and I.

09/21/2015 66,000 mi ODI #10766400.0

Tl* the contact owns a 2012 Cadillac escalade. While driving at various speeds, the key could be removed from the ignition switch. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 66,000.

08/18/2020 ODI #11349991.0

Interior dash crack , onstar system stop working

05/26/2015 61,000 mi ODI #10721577.0

Driving down the highway at 65 MPH the dash lights started blinking, radio went on and off, door locks locked and unlocked, revved the engine, cooled seats automatically came on, all dash lights came on like vehicle died(but never died) then went back to normal for about 10 miles and same thing was repeated.the vehicle was driven another 50 miles to home

03/15/2013 9,000 mi Crash ODI #10503189.0

Tl* the contact owns a 2012 Cadillac escalade. The contact stated that while driving in inclement weather at an unknown speed, the brakes were applied but the vehicle accelerated instead. The contact was unable to stop the vehicle and crashed into a tree. The contact did not sustain any injuries. The police were not contacted. The vehicle was later towed to a dealer where the brake sensors were replaced and the central computer was recalibrated. The manufacturer was contacted. The failure and current mileages were approximately 9,000. The VIN was unavailable. *tr

03/03/2020 122,696 mi ODI #11315838.0

The car loose power on the road the electronics in car go crazy these may lead to accidents or injuries code c0900 a lot of gm product have the same problem gm needs to do a recall this happen in the highway in rush hour please take action

airbags 4 complaints shown

4 total in this category · moderate · avg repair $1,100 · see airbags cluster analysis →
12/18/2012 8,900 mi ODI #10489117.0

Dash pad lifting. Was advised from Cadillac that the dash pad lifting could possibly be coming from the air bag. *tr

07/09/2021 124,000 mi ODI #11424063.0

The contact owns a 2012 Cadillac Escalade. The contact stated that the air bag warning light was illuminated. The contact received notification of NHTSA campaign number: 21V051000 (Air Bags) however, the part to do the recall repair was unavailable. The vehicle was taken to the local dealer who stated that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The failure mileage was 124,000. Parts distribution disconnect.

04/29/2021 ODI #11414478.0

Tl* takata recall. The contact owns a 2012 Cadillac escalade esv. The contact received notification of NHTSA campaign number: 21v054000 (air bags) however, the part to do the recall repair was unavailable. The contact called malouf Cadillac (1975 us-1, north brunswick township, nj 08902) where it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

03/20/2021 ODI #11404061.0

Every so often my service air bag light will appear on the dash upon starting the vehicle. I thought it could have something to do with moving the seats back and forth and a wire issue. I received a safety recall for the passenger side frontal airbag inflator shortly after this started happening. When I called about repairing the recall they said they didn't have parts available to correct this issue. I have children that ride in the front and I'd hate for this to explode while driving down the road on them or anyone for that matter. When will there be a solution? How will we know the part is available? Please fix asap!!

steering 3 complaints shown

3 total in this category · moderate · avg repair $700 · see steering cluster analysis →
07/09/2014 18,000 mi ODI #10609340.0

On the indicated date my wife and I were driving from dallas, tx to ann arbor, mi. My wife was driving and we were on I-44 approx. 20 miles south of rolla, mo. At highway speed we experienced sudden and repeated loss of electrical power and related power systems. This was evidenced by door locks repeatedly clicking on and off, navigation system failure, air conditioning failure, stabilitrack failure and lack of power steering. My wife was able to control the vehicle and after several calls to onstar and the use of our cell phones we were able to locate a dealer in rolla. We ??limped?? Into the dealer after experiencing several more adverse failure incidents. The dealer checked out the vehicle and could not identify the cause through running his diagnostics. He concluded that the bat

06/08/2020 ODI #11327738.0

Tl* the contact owns a 2012 Cadillac escalade hybrid. The contact stated that while driving at an undisclosed speed, the vehicle went over a bump in the roadway and loss power steering functionality without warning. The contact pulled over, turned off and restarted the vehicle. The contact stated that the failure recurred several times. The vehicle was taken to brotherton Cadillac located at 215 sw 12th st, suite 101, renton wa 98057, but was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown. The VIN was not available.

06/04/2020 82,000 mi ODI #11327274.0

My 2012 Cadillac escalade hybrid electronic power steering has failed.while driving this vehicle. A service power steering warning light has illuminated in the dash and the vehicle almost went out of control while I was on a two lane dual highway. It appears that it is a motor that is manufactured in japan that has a weak shaft that is known to breakage. The vehicle is more than difficult to try to steer. This is a very unsafe situation and has been noted to be happening in quite a number of these limited production vehicles. *tr

other 2 complaints shown

11/30/2020 ODI #11377143.0

We have three cracks on our dash board. The car is garage kept and has never been in an accident and the cracks keep forming. We have had the car five years and every year another crack forms.

08/29/2018 38,000 mi ODI #11123212.0

Dash on my escalade has cracked in 3 different places and poses a hazard to occupants. Dealership says they are aware of dash cracks in that model as well as others but gm refuses to recall. This appears to be a manufacture defect in material used and should be addressed asap.

brakes 1 complaint shown

12/05/2019 94,339 mi ODI #11287105.0

Complete brake failure (brake pedal went to the floor) when exiting the freeway. Simultaneously, the check engine list, service ABS on LED screen, and red brake light illuminated and warning chimes. No previous warning or indicator lights signaling a problem. Had serviced at dealership who indicated it was caused by failing hybrid battery. After being in for service for 52 days, I retrieved the vehicle with a new battery installed. One week later, we experienced another braking issue. This time while there was some braking ability the pedal was very stiff when pressure was applied and the brakes did not function properly (I.e. They did slow the vehicle eventually but did not stop the vehicle or slow it as it should have). Brought back in for service at a different dealer who states

body 1 complaint shown

07/20/2020 100,000 mi Crash ODI #11340467.0

I hit and totaled a black man convertible I was at fault. Please help I was texting and driving. *tr

powertrain 1 complaint shown

05/20/2017 75,645 mi ODI #10990762.0

Loud noise (knock) while driving on highway 65 MPH, all engine lights came on, vehicle towed to residence.

Showing 300 of 26 total complaints. The full federal record is available at nhtsa.gov/vehicle/2012/Cadillac/Escalade#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-06-14. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
Get a free warranty quote →
Sponsored — we earn a commission if you complete a quote. Disclosure.