2012 Ford Expedition owner complaints

Could hear a loud metal to metal grinding sound. Finally had the expedition towed to dealership. 3 struts need to be replaced as well as the shocks. Driver side bearing was worn out. The passenger side is almost there. The expedition only has 50,000 miles. After getting this information from the dealer we read the power train warranty. The warranty will only replace the driver side bearing. When the passenger side is making the same noise dealership said to bring it in.

The contact owns a 2012 Ford Expedition. The contact stated while driving approximately 45 MPH, the vehicle suddenly failed to accelerate while depressing the accelerator pedal. The vehicle independently decelerated and nearly caused the vehicle to be rear ended by a tractor trailer. The contact indicated that the vehicle was driven home with the transmission stuck in 3rd gear. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure. The failure mileage was 59,959.

While driving my vehicle off of homestead rdmy truck slams into 1st gear just randomly sometimes while im driving fast and sometime when I'm driving slow I think the back wheels locked at one point putting me into oncoming traffic but it released just in the nick of time to get out of the way I was very scared I'm still worried to drive it but as of right now it's my only means of transportation so I just drive carefully I've heard of other trucks like mine doing this but mine isn't recalled only other ones

Tl* the contact owns a 2012 Ford expedition. While starting the ignition, all the interior lights illuminated, but the vehicle would not start. The vehicle was towed to thoroughbred Ford (8501 n boardwalk ave, kansas city, mo 64154) where they stated that the vehicle was not included in NHTSA campaign number: 16v248000 (power train). The contact also stated that the transmission sensor needed to be replaced. The manufacturer was made aware of the failure and did not assist. The vehicle was not repaired. The failure mileage was 126,000.

My transmission shifts down in situations it shouldn't. It also doesn't matter how fast I am going. This creates an issue with steering. I tried to have it fixed but they couldn't figure out what was wrong and it doesn't do it all the time so I couldn't recreate the problem for them. The problem always happens when I am traveling at high speeds (60-80) and usually when I have been going up and down mountains in my area. It happened very frequently when I used cruise control in the past and I start going downhill. I stopped using cruise control because of that.

Tl* the contact owns a 2012 Ford expedition. While driving approximately 2 MPH, the vehicle independently downshifted. The check engine, fuel, and tire sensor warning indicators illuminated. In addition, the speedometer failed. The vehicle was taken to rivertown Ford (1680 whittlesey rd, columbus, ga 31904) where it was diagnosed that the LED frame needed to be replaced. The vehicle was not repaired. The failure recurred several times. The manufacturer was notified of the failure and opened a case to be sent to the dealer. The failure mileage was 143,115. The VIN was not available.

While driving with my four children the vehicle will down shift all of a sudden while traveling down the freeway. Brought it to the dealership and was told it was not under warranty they said to call the Ford 1-800 #. Called 1-800 # and was told that it was not on the recall yet. So I am expected to pay for a repair which could be placed on a recall list. The diagnosis was the lead frame and the same issues as the recall.

On many occasions from around may or june of 2013, when the car is accelerating from first to second gear it "jumps". It feels as if someone has hit the back of the vehicle. The vehicle was taken back to the dealership 3 times. Each time they have updated the software and supposedly solved the problem. After each return of the vehicle the problem had only gotten worse. The second time after being "fixed" by the dealership the very next day someone almost rear ended the vehicle because the "jump" was so impactful that I suddenly applied my brakes thinking someone had rear ended me. The car behind me stop just an hair short of hitting the vehicle. Beyond getting whiplash from the constant "jumps", I am afraid that something very serious will happen if this is not fixed or corrected. *

The headrests for the driver and passenger seats are quite uncomfortable. We did not notice while test driving, since neither of us sat in the passenger seat, but on the drive home I was in the passenger seat trying to rest my head against the headrest and found it uncomfortable. In the days to come, my wife found it more so. Our workaround has been to insert a neck pillow at the base of the headrest. We contacted Ford 800#, and the response was that the headrest was designed with the angle forward like that for safety, and they could do nothing about it. They did not seem to be aware of the problem, even though many people have posted complaints about this 'feature' on the web. Apparently it is not even new for the 2011 model year. For me, it is annoying; for my wife, intolerab

Neck problems due to angle of head rest while breaking, I am 6'5'. The existing headrest is a dangerous design and needs to be fixed. *tr

Smelled a burning plastic smell from the rear of the vehicle . After searching I discovered the 3rd brake light housing had overheated and has melted in the frame from the heat of the lighting. This is a stock housing from Ford with Ford installed lights. *tr

Tl* the contact owns a 2012 Ford expedition. While driving various speeds, the vehicle shut off and the speedometer gauge went to zero. The contact stated that the vehicle had to be coasted to the side of the road and would restart occasionally. The contact called monaco & sons motor sales, inc (767 new london turnpike, glastonbury, ct 06033, (860) 652-3000) and was informed that the vehicle was not included in a recall. The manufacturer stated that there was no recall and advised the contact to call NHTSA. The vehicle was not diagnosed or repaired. The failure mileage was 98,000.

Car was driving fine and then it stopped accelerating, wouldn't change gears or go over 20mph. We brought it to our local repair shop who thought it was the timing chain. We then had it towed to the Ford dealer (koons in falls church, va) they said that it is a problem with low oil pressure and the engine has been affected. They gave us an estimate of $11,000 to repair (needs a new engine). The car only has 89,000 miles and has been perfectly maintained. I can only assume that a car this young that has been property maintained has some kind of manufacturing defect.

While driving my 2012 expedition 45 - 60 MPH, the vehicle downshifted without warning and stalled more than once and jerked repeatedly. The vehicle was taken back to the dealership twice for the same occurence listed on the recall notification. The dealer claims they "fixed" the problem by installing the new software again. The issue occured again while driving home with my family in the vehicle on the highway where the acceleration dropped down to first and the rear tire locked up. We all thought we were about to die with the traffic coming behind us. Ford needs to resolve this issue and I have never experienced something so dangerous before. Ford must be held accountable for this defect and fix the issue as people have invested in purchasing thier brand. I pray no one gets injured from t

The tailgate has peeling paint in several spots

Stopped at 0mph. Witness in car behind. Foot on brake. Touched accelerator normally. Heard noise. Car took off at high speed. Hit wall approx twenty feet away. Both front airbags deployed. No one in passenger seat. Seat belt on, per driver, witness who helped driver thru window, and examination of seat belt by inspector. However edr read seat belt as not engaged. Brake read as not engaged, however edr also read vehicle at 0mph. Accelerator 0% at 3.5 seconds prior to impact, initial acceleration 23% three seconds prior to impact, 99% 1.5 seconds prior to impact. Engine rpms data may not be appropriate. Multiple vehicles using remote controls at nearby gate. *tr updated 12/27/12 *cn updated 21/31/2012 *js

B post failed causing seat belt to rip out. I can send more pictures if needed.

The speedometer will quit working and the vehicle will not shift out of 1st gear, if you can work through it it will start throwing error messages such as zero miles to empty, tire moniter system fault, etc. This is a very dangerous situation especially in high traffic areas. There was a customer satisfaction program on it but only up to 150,000 miles. This program should last the life of the vehicle, also, if it was fixed before ownership, why did it go bad again

Multiple times replacing brake pads, rotors and calipers in under a year and 7,000 miles. Mechanics says it's a known defect of Ford that is not admitted. There is no hard braking, no odd driving, no real reasons for any brake issues to happen let alone requiring multiple replacements within a year. When I went to dealer, I was told they wouldn't help me. I could pay for them to replace it all but they were twice my local mechanic of course. Just want them to admit it and make my vehicle feel safe.