2012 Ford Flex owner complaints

The contact owns a 2012 Ford Flex. The contact stated that while driving at approximately 30 MPH, the ABS and the ESC warnings illuminated. The contact stated that she had recently heard an abnormal grinding sound while turning the steering wheel. The contact had taken the vehicle to an independent mechanic, where it was diagnosed and determined that the ABS sensor needed to be replaced. The contact stated that the mechanic had heard the abnormal sound coming from the steering wheel but had not run a diagnostic test. The vehicle was not repaired. The contact had researched online and had related the failure to NHTSA Campaign Number: 15V340000(Steering), however, the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 180,000.

There is serious safety trouble occurring with the power steering components, and the brake system. I went to the Ford dealership and they said the recalls weren’t fixed back in 2015. And those recalls are the same issues that are occurring with my 2012 Ford Flex SE now. I just bought this vehicle and there is grinding noise when steering my vehicle and the ABS brake system comes on as soon as I crank up the vehicle and the brake goes down to the floor too loosely. The dealership says these potential recalls were noted for this 2012 Ford Flex in 2015. But the owner at the time didn’t have them fixed then because not all 2012 Ford Flex received the recalls at the same time. And the power steering components and brake system problems are very unsafe while I’m driving the vehicle and as I was

First incident happened while driving about 40 miles an hour. Idiot lights came on the dash and the cars engine turned off. Thankfully I was able to get car off to the side of road. Car cranked right back up. 5 days later while sitting in a fast food line, same thing happened and was able to crank car. Called dealership in town, brought car in and they said, "nothing is wrong with your car, come and get it" picked up car. 2 days later while driving it down our street, I stopped to get mail about 9pm and the car totally died. No power at all. Was stuck in park had to be towed. This is a very dangerous situation. The car shuts down while I am driving!!! Thank god that it has not happened while going 65 miles an hour with my family in the car. Car is at dealership. Have only had the car sever

Wife returned to her car after a day of driving to find the power steering had suddenly stopped working. She decided to drive it home and it had moments where the power steering functioned and luckily she got it home. I contacted Ford but they advised me that there is no active bulletin for this particular model so we would just need to fix it.

Power steering assist fails; driving and the power steering stops working, sometimes unexpectedly. Very dangerous! It is sporadic--sometimes it works and other times it does not work. Usually happens when stationary, and turning it on--power steering will not engage for several seconds. Once it happened when driving and I was lucky to pull over car. Turned it off and back on and it started working.

Tl* the contact owns a 2012 Ford flex. The contact stated that after entering the vehicle, the steering wheel seized. The contact stated that the power steering assist warning light was illuminated. The contact was able to disengage and drive. The contact stated she continued to experience the failure. The vehicle was not drivable. The vehicle was towed to local dealer penske Ford located at 8970 la mesa blvd, la mesa, ca 91942, (619) 464-7777, where it was diagnosed with needing steering gear to be replaced. The vehicle had not been repaired as of yet. The manufacturer had been informed of failure. The failure mileage was 116,062. *dt

I was driving in traffic when a warning sounded and my dashboard displayed the message "power steering assist failure". Steering became extremely difficult. I pulled into a service station and shut off the engine. When I restarted the engine, the steering problem had resolved itself. Approximately an hour later, the same problem repeated itself. An internet search revealed that many other drivers of flex vehicles have experienced the same problem. I contacted Ford and they said, while other Ford models have been recalled for a similar problem, the flex is not named in any of their notices. At this time they said they have no plan for any follow-up action. Because of the loss of steering control this is a safety issue that should be addressed before someone gets killed. *tr

I was backing my car into a parking space, turning my wheel all the way to the right when I hearo and felt a noise in the steering column and then all power steering assist completely ended making the car go into manual steering mode. Very difficult to steer and potentially hazardous being so sudden. There is a recall out for the power assist steering already and my flex fits all the same criteria as the recall yet its not involved in the recall. Same plant, same building year, same model year, and same area affected as other cars in the recall but my VIN isn't included. This is nothing that I've done to the vehicle personally to make the power steering malfunction. I believe it's a manufacturer error that needs replaced in the recall. It could have been very dangerous as I was in an eleme

10/15/2019 car went into limp mode with wrench showing. Turned the car off ad back on to see if it would help as it did this while driving in the middle of the road on a city street. It proceeded to return to limp mode almost immediately. Car was towed to mechanic who indicated the codes thrown were for a throttle body failure. The throttle body was replaced. A few days later it happened again and the throttle body was replaced under warranty for a second time along with the PCM. About 10 days later the car went into limp mode again and this time some wiring was replaced and we are waiting on the ECM. It is extremely unsafe when this occurs and we are fearful the problem will not be fixed since it has been in and out of the shop four times now; we are also afraid to travel on the highway f

Bad throttle body. Stall when driving and jerky motion, both when going slow and when going highway speeds. Red wrench light comes on, pull to side of road shut off and turn back on and drives fine until the next time. I had it replaced w/ brand new part at a shop and it is still malfunctioning.

Throttle body has been diagnosed on my 2012 Ford flex. Looking at vehicle history, the same throttle body has recalls for different models. Yesterday, 9/252020, I had my flex die on me three times on the interstate during traffic. The milage is under 100k miles. Every time the vehicle dies is when im under 30 MPH.

Tl* the contact owns a 2012 Ford flex. While the vehicle was parked in the enclosed garage attached to his home, a burning electrical odor was noticed. The contact went to the garage and noticed flames surrounding the front of the vehicle. The contact opened the hood and flames were visible between the rear of the engine and windshield. The contact extinguished the fire. The fire and police departments were not notified. No injuries were sustained. The manufacturer was notified of the issue and advised the contact to call his auto insurance company. No further assistance was offered. The vehicle was towed to an independent mechanic whom determined the cause of the fire as being related to the wiring harness leading to the power steering. The vehicle was also towed to capital Ford Lincoln o

Touch screen went completely blank. Could not operate anything associated with touchscreen. Called dealer, told me they could get it in next week. Are you kidding. Looked on line for help. Ended up disconnecting battery, and reconnecting. Works now. *tr

The water pump has faliure and is causing expensive repair. It seems to be a know defect. We some pending law suits.

While stopped and in park the vehicle started rolling, I attempted to jump in the vehicle but could not pull myself all the way in. I was able to yank the keys from the ignition and then I could no longer run along side the vehicle and I fell on the asphalt. However, the vehicle continued rolling until it became high centered on a large rock. Four witnesses confirmed that the vehicle was in park and the keys were out of the ignition.

I am writing you in regards to NHTSA # 20V-072, Ford Recall # 20S04. I own a 2012 Ford Flex. It was not included in this recall. The recall included Ford Flex years 2013 through 2018. Though my SUV wasn’t included in the recall for the defective toe links, my SUV’s toe links were found to be defective on June 1, 2015 at Taylor Ford in Michigan. At that time my vehicle had 56,071 miles on it and was still under warranty. My toe links were replaced with part 5A972 which is the same part that is now the cause of Ford Recall 20S04. On 11-6-21 we took my SUV, with 96,930 miles, into Belle Tire for brake work and tire rotation. At that time we were told that the toe links were defective and needed to be replaced and that my tires were bad and needed replacement too. The tires and toe lin

The contact owns a 2012 Ford Flex. The contact stated while rolling down the driver’s side window, she noticed some resistance and black marks at the bottom of the window. The contact stated that the seal around the window was deteriorating. The contact also stated that the failure was occurring on all the windows. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 170,000.

Both right and left front brake calipers stuck simultaneously. The vehicle was in motion, going down a residential road, when there was a thump from the drivers side (front) wheel. It sounded like the brake pads wanted to fall out. There were no obstructions, debris, potholes and I was not braking at the time. Took the vehicle in for evaluation, where the mechanics advised both calipers were bad. I had to have both the right and left front brake calipers, rotors and pads replaced. Vehicle only has 30,000 miles on it. It is not driven hard or through harsh conditions. Similar event occurred almost a year ago on the rear brake assembly. That "event" also required replacement of rotors, calipers and pads.

Door swung open in parking lot. Door will not close at all and it will not latch, car is not drivable. It could have caused injury or damage if the door hit someone.

Front Passenger seat air bag light is on all the time. should I stop driving the car? Is this dangerous what does it mean? It is a 2012 Ford flex which I love and have not had any trouble with.