2012 Ford Fusion owner complaints

I recently started to experience hard steering while in transit the power assist light came on and so does the advanced track warning light. I discovered there was a recall so I took it in to the Ford dealership, which was JC Lewis Ford in Savannah, Georgia, but the technician told me that there were too many miles and after 150,000 miles, the recall was null and void

Tl* the contact owns a 2012 Ford fusion. The contact started the vehicle and experienced a loss of power steering without warning. The vehicle was repaired according to NHTSA campaign number: 15v340000 (steering); however, the failure recurred after the repair was performed. The contact mentioned that the remedy was insufficient. The vehicle was towed to the dealer. The manufacturer was notified of the failure. The approximate failure mileage was 97,000.

I purchase this car used with 15000 km on, issue occurred at 73000km. Ford fusion 2012 sel AWD I was driving to work and the steering locked up, it was extremely hard to steer. I drove it directly to the dealership. Benton fry Ford belleville, on they inspected it and indicated that the controls arms needed to replaced. I told them to go head the approx.. Cost was $1000.00. However it is still possible that I would need to replace the power steering rack which would cost $2200.00. The resolution was that they would replace the controls arms and not do the alignment, to see if the power steering would go again within a week. I drove it for a week and found nothing wrong with it. So I drop it off for the alignment to be completed. At the dealer ship the mechanic test drove it and found that

Complete power steering failure on a car with 20000 miles. Car was stationary when I turned it on the the warning came on. I could not drive it

Tl* the contact owns a 2012 Ford fusion. The contact stated while driving 20 MPH, the power steering service now warning light was illuminated. The contact parked on the side of the roadway and the steering wheel seized. The vehicle was not drivable. The vehicle was towed to skyline Ford (2510 commercial st se, salem, or 97302, (503) 581-2411) to be diagnosed. The contact was informed that the power steering gear assembly needed to be replaced. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA campaign number: 15v340000 (steering) however, the VIN was not included. The manufacturer was informed of the failure. The failure mileage was approximately 114,000.

Tl* the contact owns a 2012 Ford fusion. While driving 30 MPH, the steering wheel became difficult to maneuver. The vehicle was not diagnosed or repaired. The VIN was not available. The manufacturer was not notified of the failure. The approximate failure mileage was 70,000.

UNKNOWN. I have no power steering. I have contacted Ford and they were supposed to fix my car for free which they did not because it was up for recall.

At about 98500 miles, power steering stopped working. 2 alternating dash warning lights kept flashing; Service Advance Trac, Power Steering Assist Fault. This sounded like it related to a known recall for electronic steering problem for my year and model but, Ford said my Vin was not included. I brought it to the dealer, with white knuckles, as it was very hard to turn the wheel and if I had to make a quick steering move to avoid an accident, I don't think I would've been able to. The dealer (Balise Ford, Hyannis MA) performed an expensive repair as follows: They said steering angle sensor signal invalid and PSCM internal failure. They replaced steering rack, tie rods and jam nuts. They performed PMI and configured PCSM. Aligned vehicle. I still think my service should have been perf

The electric power steering assist system intermittently shuts down. First, while driving, a series of sensor lights come on. After this, if the engine is shut of and then back on, there it a total loss of power steering. This problem appears to be similar to that in NHTSA campaign number: 15v340000. However, my vehicle is not covered by that recall. *tr

Tl* the contact owns a 2012 Ford fusion. The contact stated that while driving various speeds, the steering wheel became extremely difficult to maneuver without warning. The VIN was not included in NHTSA campaign number: 15v3400000 (steering). The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 78,000. The VIN was not available.

We were on our way to family for christmas, doing about 35 MPH with my children in the car. Information center in the instrument cluster flashed on saying advance trac, then service power steering now. Luckily my husband was driving and was strong enough to keep it on the road till we could come to a stop cause we lost our steering immediately after the warning light had come on. He turned the power off to the car and restarted it and it continued to have loss of steering. *tr

The contact owns a 2012 Ford Fusion. The contact stated while driving 45 MPH, the steering wheel became stiff. There was no warning light illuminated. The contact stated that excessive force was needed to steer the vehicle due to the failure. Upon investigation, the contact discovered NHTSA Campaign Number: 15V340000 (Steering) which he linked to the failure. The contact reached out to an unknown dealer and was informed that the vehicle was not included in the recall. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was a 266,000.

Tl* the contact owns a 2012 Ford fusion. The contact stated that upon starting the vehicle, the power steering assist warning light displayed on the instrument panel. The contact stated the vehicle was shifted to drive however, the steering wheel was difficult to maneuver. The contact stated that the failure previously occurred however, after turning off and restarting the vehicle, the power steering function was restored. The vehicle was not taken to a dealer or an independent mechanic for diagnosis or repairs. The manufacturer was not notified of the failure. The failure mileage was approximately 70,000.

While driving, the service power steering now light came on, make it very hard to take.turns on roads, in driveways ect. After doing some research I found that this is a similar recall for Ford in 2015. However my VIN number is not displaying the recall fornthenpower steering issue. This is a very dangerous situation.

The contact owns a 2012 Ford Fusion. The contact stated while driving at approximately 40 MPH, the brake pedal was depressed; however, the brakes failed to engage. The contact stated that the parking brake was used to slow and stop the vehicle. No warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the brake master cylinder needed to be replaced. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure. The failure mileage was 137,221.

On september 26, 2014, I was involved in an accident as we were driving on a city street to where my passenger seat belt did not work upon frontal head on impact or my airbags didnt go off causing me to collide into the dash board. This caused ligament tearing in my right hand/shoulder as that was the initial impact. Now I have to continue to suffer from limitations on the use of my right hand/shoulder complications. For the brake issue beginning december 1, 2019. It has come up that the emergency brake is sticking and tearing through my brakes as I am driving on the street or even highway causing it to smoke around my back tires. I nearly lost my life once, and do not want it to happen again, but when checking brake recalls it's only up to a 2010 model and I have a 2012 model. This issu

Tl* the contact owns a 2012 Ford fusion. The contact received notification of NHTSA campaign number: 18v735000 (fuel system, gasoline); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Wayne Ford (444 us-46, wayne, nj 07470, (973) 256-8800) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Tl* the contact owns a 2012 Ford fusion. The contact stated that while driving approximately 65 MPH, the vehicle stalled and shook violently after the wrench warning indicator illuminated. The vehicle did restart after several attempts without shaking violently, however, the failure recurred on several occasions while driving at 40 MPH and over. The vehicle was taken to the dealer and the contact was informed that there was an extended warranty, however, they could not repair the vehicle unless they could duplicate the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 60,000.

Tl* the contact owned a 2012 Ford fusion. The contact stated that while the vehicle was parked, the engine caught fire. The fire department extinguished the fire. A police and a fire report were not filed and no injuries were reported. The vehicle was destroyed. The manufacturer was not notified of the failure. The VIN was not available. The failure mileage was 80,000.

Tl* the contact owns a 2012 Ford fusion. The contact stated while driving 35 MPH, when depressing on the brake pedal and the vehicle began to forcefully vibrate when approaching 30 MPH. The contact stated no warning light was illuminated. The contact drove slowly to her residence. The vehicle was taken to an independent mechanic and the contact was informed that the driveshaft needed to be replaced. The vehicle was repaired. A dealer was not contacted. The manufacturer had not been informed of failure. The failure mileage was approximately 79,393.