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ProblemsByVin Index / 2012-FORD-MUSTANG / COMPLAINTS
Full complaint record · NHTSA

2012 Ford Mustang owner complaints

469 complaints filed with NHTSA on this vehicle . Showing the 300 most recent — grouped by category for scanning.

powertrain 8 complaints shown

171 total in this category · critical · avg repair $2,500 · see powertrain cluster analysis →
12/26/2013 10,000 mi ODI #10557367.0

The manual transmission will grind when shifting between first in second gear until the car is fully warmed up. Sometimes it locks you out of second gear when you want to shift into it. A Ford dealership has said this is normal operation but this is a safety hazard not being able to shift into gear. First and second gear do not work the same when cold and warm. First and second gear become almost impossible to shift between when it is below 30 degrees outside. *tr

12/21/2015 ODI #10811612.0

Was driving around 50mph on city streets when all of a sudden car lost power and went limp. Wrench light came on and car was making a weird noise under the hood like it was struggling. Couldn't accelerate and I had to coast to the right hand side of the road. Turned the car off and then back on and everything was okay. This has happened 3 times since within a 8 month time period driving at various speeds. Each time I turn the car on & off again and it seems to reset. I've noticed my car hasn't been getting the same city MPG as before. Ive only had this car 2 years, I'm the second owner and this started at roughly 62,000 miles.

12/20/2013 15,776 mi ODI #10556822.0

After driving for a total of 6 hours with 1 stop at a rest area after the first 3 hours of driving, I made another stop to refuel. As I was exiting the freeway and made the first turn at 5-10 MPH, my vehicle made a loud metallic cranking noise followed with strong vibrations throughout my car. After refueling, I returned to the freeway. It seemed that the noise and vibration only appears when making left/right turn at low speed (5-10 MPH) after a continuous non-stop driving of at least 2-3 hours. I took my car to the nearest Ford dealer (jim wilson motors) and their technicians isolated the noise and vibration to the rear axle differential. *tr

12/20/2013 5,557 mi ODI #10556843.0

Transmission pops out of gear at 1st and 4th gear. Transmission gears grind at random times when shifting into gears. Requires clutch to be pressed at least 1 second to be pressed and additional effort in order to shift into gear after grinding to make sure that the gears are into place. Makes driving uncomfortable and raises safety concerns while driving on the road. I was able to verify the issues with the dealership and took 40 days to complete repairs. The problem still exists at random times when driving. Currently dealing with lemon law case against Ford for a replacement. Ford refuses to replace my vehicle. This is the one of 2 defects with my car. The second issue is with the rear axle differential (odi: 10556822). The second also has also been verified by Ford dealer and repair at

12/20/2012 22,689 mi ODI #10489334.0

The problem with the vehicle started when I tried to start it. When I turned the key the vehicle took a few seconds longer than usual to start up. As I began driving down the highway my vehicle wouldn't shift gears out of 40mph and caused the engine to have high RPM. When I turned off the engine at a gas station and tried to start it back up. Vehicle would not start and I had to get it jumped. Vehicle still doesn't shift gears. This vehicle is only 1 year and 1 month old since I purchased it. *tr

12/16/2016 348,256 mi ODI #10935603.0

The transmission downgears causing a loss of power while in motion. It occurs at low speed and at high speed. Alarming when traveling on an expressway at 55 MPH.

12/12/2011 1,700 mi ODI #10439440.0

Tl* the contact owns a 2012 Ford mustang. The contact was \driving 20 MPH when he realized that the vehicle would not shift into second gear. The vehicle was taken to the dealer who replaced the transmission fluid to remedy the problem but the failure persisted. The manufacturer was not made aware of the failure and the vehicle was not repaired. The failure and the current mileage was 1,700.

12/10/2011 4,500 mi ODI #10439259.0

Problem: abnormal vibration/noise in stick shift/driver seat during deceleration: 2012 mustang v6 base model (no add on's) manual 6 speed. Purchased new. Had control arms replace within 2 weeks of ownership due to creaking front end (392 miles on the car).approximately 3 months after control arms were replaced I noticed vibrations in shifter and driver seat as well as rumbling noises when on highway during deceleration. Sounded and felt like when you ride over a rough patch of pavement or a metal grated bridge. Problem continued off and on and I could not duplicate. I have recently been able to reproduce the problem. What I discovered was when I ran the car up to 2750-3000 rpms then let off the accelerator I could feel an abnormal vibration and hear the car rumbling. The vibration/noise wo

airbags 7 complaints shown

152 total in this category · severe · avg repair $1,100 · see airbags cluster analysis →
12/28/2018 ODI #11163787.0

Takata recall - I continue to receive recall notices from Ford stating that the parts are available and that my life is in danger. However, when I call the Ford dealerships they only take my name and state that they will call. I have been on the list for months and am worried about my personal safety.

12/18/2015 ODI #10811071.0

Tl* takata recall. The contact owns a 2012 Ford mustang. The contact received a notification of NHTSA campaign number: 15v319000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 03/09/16*lj the consumer is still waiting on the parts. Updated 03/30/16.*jb

12/18/2015 ODI #10811194.0

Tl* takata recall. The contact owns a 2012 Ford mustang. The contact received notification of NHTSA campaign number: 15v319000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

12/15/2017 ODI #11054946.0

Tl* takata recall. The contact owns a 2012 Ford mustang. The contact received notification of NHTSA campaign number: 17v024000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called autonation Ford tustin at (714) 627-5558 (2 auto center dr, tustin, ca 92782) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available/parts distribution disconnect.

12/11/2017 ODI #11054057.0

Takata recall, I have called Ford about the passenger side airbag many times and have had no reasonable reply to the question when will it be done I am constantly concerned for my front seat passenger safety I think Ford would know at least a time frame for this repair but I always get we don't know.

12/09/2018 43,000 mi ODI #11157099.0

"takata recall" purchased vehicle then learned after 2 years of defect.

12/09/2017 ODI #11053621.0

I have been waiting almost two years it seems for parts to become available to replace my passenger side airbag. There has been barely any news about this subject and many of us are starting to lose hope that they are even really concerned about getting these things replaced. I am unable to even have my girlfriend in the car anymore because she feels unsafe. I'm unable to sell the car because people feel unsafe. And I'm unable to trade the car in because the recall is giving the dealerships reason to low-ball me. I live in florida where it is very humid which is what supposedly causing these things to deteriorate, and yet I've gotten no news for months about when my replacement will be ready. I not only think that the automotive companies should start taking more action in getting this wor

steering 1 complaint shown

16 total in this category · severe · avg repair $700 · see steering cluster analysis →
12/31/2013 37,000 mi ODI #10558025.0

We were driving on the freeway and the car started acting like it was running out off gas. The steering wheel jerked and the brakes locked up. We now know the problem occurs only when someone sits in the back seat behind the driver. We have duplicated the problem numerous times. Sitting it the back seat causes something to short out and the car dies. This was very dangerous in real driving conditions and we are lucky no one was hurt. *tr

fuel system 1 complaint shown

3 total in this category · severe · avg repair $1,200 · see fuel system cluster analysis →
12/23/2014 60,300 mi ODI #10668045.0

Driving down the highway full speed in heavy traffic, and engine just shuts down. Wrench light and check engine light come on. Have to coast through traffic to pull off to the side of the road and stop. Restart the car a couple of times, and then it's fine. Took to Ford dealer, who said I had a bad throttle body. Charged over $800 to repair. Completely losing power while driving down the highway is definitely a safety issue! Ford has agreed to fix defective throttle bodies on other models, but not the mustang. This really looks like the same problem, and should be addressed by Ford. *tr

suspension 1 complaint shown

16 total in this category · moderate · avg repair $900 · see suspension cluster analysis →
12/11/2016 24,000 mi ODI #10934521.0

Very audible thumping noise in suspension, either front or back (not sure), at slow speed, just pulling out of the driveway, or parking, driving and going over minor bumps on the street. Vehicle is babied, only has 24,000 miles, original owner. Live in the se part of the country. Is there a recall for this problem? *tr

brakes 1 complaint shown

12/11/2011 1,350 mi ODI #10439292.0

When I first purchased my car I started to notice that shifting didn't seem right. One morning I walked out to my car to start it and the clutch was on the floor. I pumped the clutch several times to get any kind of pedal pressure back. This happened one more time and I did the same thing the get pressure back. On 6 dec was the first time I brought it in to a Ford service dealer to have it looked at. But before I got to the dealer, I started to notice a lot of noise from the transmission. The noise sounded like a whine. Then noises also came from the rear brakes I started to hear a lot of noise from them, like they were still touching the rotors. When I got to the Ford dealership I told them about all the issues I was having and left the car with them. Later that evening the service cente

Showing 300 of 469 total complaints. The full federal record is available at nhtsa.gov/vehicle/2012/Ford/Mustang#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-06-14. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
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