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ProblemsByVin Index / 2012-GMC-ACADIA / COMPLAINTS
Full complaint record · NHTSA

2012 GMC Acadia owner complaints

300 complaints filed with NHTSA on this vehicle , including 3 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.

electrical 5 complaints shown

34 total in this category · severe · avg repair $850 · see electrical cluster analysis →
12/29/2018 150,000 mi ODI #11163904.0

Wipers suddenly stopped during a heavy rain at highway speeds. My wife and three children were on board. The stud that connects the wiper linkage to the motor had broken. Upon researching this, gm had issued a recall to affected vehicles in states that received heavy snowfall, west virginia was included and was where this vehicle spent most of its life. After calling gm they told me they couldn't do anything for me since the vehicle is now garaged in tennessee.

12/25/2019 100,000 mi ODI #11291202.0

While driving my GMC acadia the car started loosing power, it then gave a message that said traction control off/on it also had stability track message.

12/18/2019 113,000 mi ODI #11289961.0

Water collects inside the electrical connections between the doors and body. Eventually causes no sound from all speakers except the small tweeters on the a pillars. Then the warning beeping from backup sensor cannot be heard. This puts pedestrians in danger especially when it first happens and drivers are not aware of the problem yet. They are expecting it to beep if someone like a child suddenly crosses behind the vechile. This is a common problem on all gm lambda models since 2008. Here are links to forum discussions from many other owners. Https://www.acadiaforum.net/threads/2008-acadia-back-up-sensors-not-working.10541/#post-191925 https://www.traverseforum.com/threads/2009-traverse-no-sound-from-speakers.3662/ https://www.traverseforum.com/threads/multiple-electrical-issues-with-2

12/14/2015 75,000 mi ODI #10810072.0

When we first purchased the vehicle the alternator went bad. The dealer replaced the alternator and battery for us. Then 6 months later the alternator went out again. They again replaced the alternator. Since then the vehicle has had a dead battery at least 4 times. Also noticed that when it rains you can hear water sloshing in the ac vents and then pours down from under dash on both the passenger and drivers side. Now my sound in the vehicle has started to cut on and off. This water issue is obviously leading to the electrical issues.

12/04/2019 71,000 mi ODI #11286874.0

Daytime running lights constantly need replaced, melting/shattering/cracking on headlight assemblies (both) most likely electrical issue causing it to heat up

powertrain 4 complaints shown

39 total in this category · severe · avg repair $2,500 · see powertrain cluster analysis →
12/30/2014 30,000 mi ODI #10669187.0

While driving 30 MPH on a city street the drive shaft of my 2012 GMC acadia fell off. I was able to quickly move my vehicle into a parking lot to avoid further damage. Upon inspection with the tow truck driver we noted that the AWD drive shaft fell from the under carriage of my vehicle. It seems that all six bolts had fallen off this drive shaft. Initially the GMC dealership refused to repair my vehicle which is under a 5 year 100,000 warranty as they said the vehicle must have been sabotaged but they could not provide any proof. I pointed out to the service manager that there was no evidence of any sabotage and let him know that I would be pursuing a warranty claim with GMC corporate as well as ma dept of consumer affairs. The service manager called me back about 30 minutes later to l

12/26/2014 ODI #10668283.0

Tl* the contact owns a 2012 GMC acadia. The contact stated that when attempting to accelerate when in drive, the vehicle jerked. The failure recurred multiple times. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

12/25/2020 110,000 mi ODI #11384927.0

My 2012 acadia only has 112,000 miles on it, and I am having transmission issues. It started as a vibration (washboard sound) for about 5 seconds when you were traveling at 55 to 65 MPH. I have had my vehicle serviced regular. After having it in the shop 3 times for the same vibration, I was finally told it could be the transmission. It is sad that I have such a nice vehicle and will have to trade because gm will not do anything about the faulty transmission. To replace the transmission it will cost at least $5,000.00. This could keep me from purchasing another GMC. The problem is on going unitl I decide, repair or trade.

12/23/2019 118,000 mi ODI #11290988.0

Well gm strikes again. I just submitted a transmisson with my 2014 silverado but it looks like my 12 acadia has the same transmission issue. We bought this acadia used and within the first year of owning the transmission failed due to a known issue by gm. I almost got rear ended today because the transmission shuttered significantly enough that the car wouldnt go. I am extremely annoyed. I think its time we go to another manufacturer...the 35r clutch wave plate is junk and sends metal throughout trans and destroys it.

other 2 complaints shown

12/31/2018 107,000 mi ODI #11164224.0

Tl* the contact owns a 2012 GMC acadia. While the vehicle was at a red light, the check engine warning indicator illuminated and the vehicle lost the ability to accelerate. The contact pulled the vehicle over to the side of the road and turned off the engine. The vehicle failed to restart and was towed to an independent mechanic who determined that the fuel pump control module failed and needed replacement. The vehicle was not taken to the dealer for diagnostic testing. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 107,000.

12/14/2021 Fire ODI #11443750.0

Unsure of cause, but just lost our 2012 Acadia SLT2 AWD to a FIRE! Driver & passenger jumped out. Fire Dept rolled two trucks to extinguish. Parts melted onto the pavement. No prior warning.

airbags 2 complaints shown

29 total in this category · severe · avg repair $1,100 · see airbags cluster analysis →
12/18/2023 ODI #11560760.0

Side impact airbag connector,front safety belt anchor, power lift gate prop rod recovery

12/06/2016 16,924 mi ODI #10930149.0

My 2012 GMC acadia was involved in gm safety recall 14030 in may 2014 concerning the 'service air bag' light coming on (NHTSA campaign number: 14v118000). Even though my vehicle had not had the problem, on 09/24/14 my dealer performed the recall by removing the driver and passenger side impact airbag (siab) wiring harness connectors and splicing and soldering the wires together. Yellow electrical tape was placed over the splices. Vehicle had 16,924 miles on it at that time. Shortly after the repair was done the 'service air bag' light started coming on. We quickly determined the light would go out if we "wiggled" the yellow tape under the passenger's seat. Gm issued service bulletin 15536 in august 2015. They had received reports that, in some cases, the required repair for gm

engine 2 complaints shown

21 total in this category · moderate · avg repair $3,100 · see engine cluster analysis →
12/01/2019 140,000 mi ODI #11283148.0

Driving down the road made my vehicle made a weird noise and lost all power. Took it to a dealership they said it was the timing chain. I spent 10k on a newer vehicle and this happens. Dealership it gonna be anywhere from $5,500-7,000 to fix it. I cam't afford to fix that. How is gm still making this motor with a timing chain issue and how is this year not on recall for this the years before were on recall for it. My vehicle justs sits on trailer. Jas been there for 2 monthes. Nothing like payin on a dead horse

11/30/2024 ODI #11628028.0

The timing chains went on the engine at 148,000 miles. Which is known for 3.6l engines. Gm needs to own up to their faulty manufacturing on these engines. I need this vehicle for my children. This is the second time I have to put another engine in this truck. Thankfully when I purchased this vehicle it had a warranty but it only cover so much so I had to put a jasper motor in it instead of a brand new one from GM itself and now this jasper motor died after only driving it 22,000 miles and getting my oil changed every 3,000 miles. Single mom of soon to be 3 children i can't afford another 3 row seating Vehicle.

body 1 complaint shown

39 total in this category · severe · avg repair $1,500 · see body cluster analysis →
12/30/2016 1 injury ODI #10938822.0

My car was purchased with a power lift gate in 2012. It has always worked fine until one day recently I was holding my young daughter putting a package in the trunk when it suddenly reversed its motion just as it was almost fully open and came slamming down on both my daughter and I hitting me, thankfully not my daughter right in the head. There was no way I could have gotten out of the way of this door-the safety feature which would make it go back up if something was in the way was defective at this point and not working. There was no warning leading up to this event that would cause me to believe the door was beginning to break. My husband looked at it as well when I returned home and it continued to take place and forcefully slammed the door down. We immediately disabled the power

lighting 1 complaint shown

16 total in this category · severe · avg repair $250 · see lighting cluster analysis →
12/22/2014 40,000 mi Fire ODI #10667686.0

Tl* the contact owns a 2012 GMC acadia. The contact stated that the daytime running lights failed to illuminate. The contact mentioned that when replacing the light bulb, the base of the bulb and the plastic harness was burnt and melted. The contact stated that the bulbs were replaced on multiple occasions. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 40,000.

steering 1 complaint shown

46 total in this category · moderate · avg repair $700 · see steering cluster analysis →
12/13/2016 70,000 mi ODI #10934977.0

The steering on the vehicle began to act limited and tough to control. Last week when turning through an intersection, it became difficult to control and avoided an accident only due to low rate of speed. Pulled the off to the side and got the vehicle off of the road immediately after this issue. If turn was conducted at a higher rate of speed, it could have been a problem. After having the vehicle in the shop for three days it was determined that there was a malfunction of the power steering and a bad power steering pump. This was extremely frustrating for a vehicle with only 70,000 miles. *tr

fuel system 1 complaint shown

12/12/2016 86,000 mi ODI #10934781.0

Truck has a horrible fuel system. Driving down the highway and lost power in vehicle. Less than 90k miles. 2 bad fuel injectors already, a fuel pump replacement, not to mention other mechanical issues. *tr

Showing 300 of 300 total complaints. The full federal record is available at nhtsa.gov/vehicle/2012/GMC/Acadia#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-06-14. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
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