At some point near 65000 miles, a very large crack appeared over the instrument panel, as well as a small crack extending into the passenger side airbag area. I worry about my children's safety if we were in an accident and plastic pieces go flying.
2012 GMC Yukon owner complaints
131 complaints filed with NHTSA on this vehicle . Showing the 300 most recent — grouped by category for scanning.
airbags 6 complaints shown
The problem started a couple of years ago as a small crack in the dashboard at the upper left corner of the airbag. The crack widened and lengthened after replacement of the air bag last year. Then the dash cracked earlier this year at the crown above the instrument cluster. It has completely separated and is nearly 12” in length. Not only does it rattle to the point of driver distraction, but I would think there is a high risk of shattering during a collision potentially causing facial lacerations, blindness and the like. I really don’t want to wait to find out. According to [XXX] , this is a well known issue with GM trucks, Suburbans and Yukons from 2007 to 2014 and GM has failed to make good on the problem. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C.
Tl* the contact owns a 2012 GMC yukon denali. The contact stated that the air bag warning indicator illuminated. The dealer (laroche Chevrolet Buick GMC Cadillac, 900 us-290, brenham, tx 77833, (979) 836-6666) was contacted. The vehicle was not diagnosed or repaired. The vehicle was not included in a recall. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was not available.
Dash is cracked by airbag and could cause deployment delay.
The contact's son owned a 2012 GMC Yukon. The contact received notification of NHTSA Campaign Number: 21V051000 (Air Bags) and requested to be removed from the recall distribution list as her son no longer owns the vehicle. The local dealer and manufacturer were contacted.
Large crack in dash at corner of passenger air bag cover appeared in sept 2013. Another large crack appeared over steering wheel column in august 2014. I have researched and found that this is an inherent defect in several gm models since at least 2007 and that gm may offer to pay half of the replacement fee. I am concerned that, if the passenger air bag were to deploy, the plastic would shatter at the cracked area and act as shrapnel. *tr
other 5 complaints shown
Dash board cracked and continues to get worse
Cracks in the dash in two places. Next to the passenger air bag and on the curve above the instrucment panel on the drivers side.
Dash board is cracking and making squeaking noise
Dash board cracked above instrument panel and around the passenger side airbag, the vehicle was not moving when crack happened, parked it, when I came back out to drive it had big crack above the instrument panel and small cracks around passengers airbag.
Dash board in the interior of the vehilce is cracking in multiple places throughout the top of the dash
electrical 2 complaints shown
The motor that opens and closes the trunk has burned out twice already. There is something in the system that will make the motor get stuck and burn out until it stops working. We have tried replacing it twice, and the same thing happens. Our trunk won't close now and it remains open and unlocked.
While working on an airbag warning light I encountered 2 distinct problems with my airbag and vehicle system. 1. The main underhood fuse panel on my vehicle has portion of oxidation on the fuses themselves. This oxidation is causing fuses to appear intact but are causing the circuit to open. This was the root cause of my airbag system to not be operating properly. 2. While diagnosing the airbag system, I was cautious about unpluggin the battery during any troubleshooting that I was performing. But, at the end of the diagnosis period and all modules/system were reconnected to electrical mating connectors I reconnected the battery and started the vehicle to cool the interior. The central airbag module which is located in center console was already electrically connected but not mounted
body 2 complaints shown
We have a really bad crack in the dash and even a piece has broken off. The dash is also separating across the front. The car was stationary and was not moving or in an accident.
There are two cracks in the dashboard. One small hairline by the speaker and one big one by the airbag. I am concerned that if I have an accident and my kids are in the car, the airbag will not deploy. Car was stationary when it happened.
fuel system 1 complaint shown
When filling the fuel tank with fuel the pump constantly shuts off due to pressure in the fuel tank not being released. Took this in to the GMC dealership and had the fuel tank and various component replaced under warranty. The problem did not go away. It does not matter what gas station I fill up at either. It can take up to 20 minutes to fill up the fuel tank due to the pump constantly shutting off due to the pressure in the fuel tank not being released. Gm dealership says there is nothing they can do for me at this point. This is a major issue with other owners as well and needs to be fixed and addressed through a recall. *tr
visibility 1 complaint shown
Tl* the contact owns a 2012 GMC yukon xl. While driving, the sun roof inadvertently exploded. There were no injuries. The contact heard wind blowing through the sun roof. Upon further inspection, he noticed a hole in the sun roof glass. The contact called brian harris Chevrolet at (225) 910-6907 (15015 florida blvd, baton rouge, la 70819) and was informed that the dealer was closed and he would be contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 98,000.
powertrain 1 complaint shown
The contact owns a 2012 GMC Yukon XL. The contact stated that while in a parking lot, the contact attempted to shift the vehicle into drive however, the transmission failed to shift into gear. The contact stated that the gear shifter cable had detached. There were no warning lights illuminated. The contact called the dealer and was informed that the vehicle needed to be diagnosed. The vehicle was not diagnosed or repaired. The manufacturer was notified of the issue and referred the contact to the dealer for diagnostic testing. The failure mileage was approximately 248,000.
engine 1 complaint shown
Lifter failure. Hoping no camshaft damage. 3 weeks waiting on parts that apparently can't be found. Was driving approx 35 MPH when horrible ticking noise occurred. Quickly assessed nothing in wheel well. Noise coming from engine. Limped car directly to mechanic as feared more damage or complete engine failure if driven more miles. Since become aware of issues with this engine and that changes were made in 2014. Less than 90k miles on the car.